T-Mobile CEO John Legere says T-Mobile customers who own an iPhone 6, iPhone 6 Plus, or iPhone SE should not install Apple's iOS 10 update, released on Tuesday. According to Legere, iOS 10 is causing those three iPhone models to lose connection to the T-Mobile network.
Legere's comments come following customer complaints that started circulating following T-Mobile's latest carrier update, 25.1. It was initially believed the problem was the carrier update on T-Mobile's end, but Legere says that's not the case.
Apple is working to resolve the issue with iOS10 for @TMobile customers. Don't download iOS10 if you currently use an iPhone 5SE, 6 or 6+
— John Legere (@JohnLegere) September 15, 2016
Apple is working to resolve the problem, but in the meantime, customers should avoid the update. T-Mobile has offered a fix for those who have already updated to iOS 10 and are experiencing connectivity issues -- restart. According to the company, the only way to resume connectivity is to restart the iPhone each time that it loses connection.
Apple is expected to have a fix ready in the next 24 to 48 hours.
Update: According to T-Mobile, Apple has fixed the issue for customers who were experiencing disconnects.
Good news! iOS 10 fix is ready early. Go to Settings > General > Software Update (or > About if you already downloaded) and update away!
— T-Mobile📱 (@TMobile) September 16, 2016
A T-Mobile Support document instructs users to go to Settings --> General --> About to install a new carrier update, 25.2.
Thursday August 14, 2025 4:13 am PDT by Tim Hardwick
Apple made a major slip Wednesday when it accidentally included hardware identifiers in software code linking to numerous unannounced products.
The leaked information provided MacRumors with concrete evidence of Apple's hardware development across multiple product categories. Here's everything that was confirmed through the code discoveries:
New HomePod mini with updated chip – New...
Wednesday August 13, 2025 1:45 am PDT by Tim Hardwick
Apple's upcoming iPhone 17 Pro will have a starting price that is $50 more than the iPhone 16 Pro but it will come with a minimum 256GB of storage, doubling the base capacity compared to last year's model. The information comes from Chinese leaker Instant Digital, posting on Weibo. The account, which has 1.5 million followers, has now made the claim three separate times in recent weeks....
Thursday August 14, 2025 3:40 am PDT by Tim Hardwick
An alleged iPhone 17 Pro production leak may provide a first look at the device's milled all-aluminum chassis, which this year includes the camera bump – in contrast to last year's iPhone 16 Pro model that features a glass camera module attached to an all-glass back panel.
Originally shared by leaker Majin Bu, the image below could be of a moulding, but it still lines up with rumors that...
Tuesday August 12, 2025 12:46 pm PDT by Joe Rossignol
It is now mid-August, meaning that Apple's annual iPhone event is just around the corner.
This year, Apple is expected to unveil the iPhone 17, the all-new iPhone 17 Air, the iPhone 17 Pro, and the iPhone 17 Pro Max.
Here are some of the key rumors for those devices:iPhone 17: Same design as iPhone 16, but with an A19 chip, a larger 6.3-inch display, an upgraded 24-megapixel front camera, ...
Tuesday August 12, 2025 11:48 am PDT by Juli Clover
We're just about a month away from Apple's annual September event, and we're going to get a new version of the Apple Watch Ultra for the first time since 2023. There are some useful new features rumored for the Apple Watch Ultra 3, which we've summarized below.
Subscribe to the MacRumors YouTube channel for more videos.
Satellite Connectivity - The Apple Watch Ultra 3 will be the first...
Wednesday August 13, 2025 5:29 pm PDT by Juli Clover
Rumors suggest that Apple is working on an updated version of the Apple TV that's slated for launch later this year. Information about the upcoming device that was found in Apple code indicates that it will be equipped with the A17 Pro chip.
There have been multiple rumors about a new Apple TV coming in 2025 with a new A-series processor, but it hasn't been clear which chip Apple would use...
Thursday August 14, 2025 7:29 am PDT by Joe Rossignol
In case you missed it — this is the post for people who mainly only read headlines — Apple has announced that it will be releasing iOS 18.6.1 and watchOS 11.6.1 later today. Apple shared this information in a press release on its Newsroom website.
The software updates will re-enable the Blood Oxygen feature on Apple Watch Series 9, Series 10, and Ultra 2 models sold in the United States....
Monday August 11, 2025 12:09 pm PDT by Juli Clover
Apple is continuing to tweak the way that the Liquid Glass design looks ahead of the iOS 26 launch, and the latest beta makes a change to the Lock Screen.
The Lock Screen clock has been updated with additional transparency, allowing more of the background to peek through.
Beta 6 on left, beta 5 on right
The clock also has more of a 3D, floating look, which is in line with the rest of the ...
Wednesday August 13, 2025 7:59 am PDT by Joe Rossignol
Apple's annual iPhone event is just around the corner, with the iPhone 17 series expected to be announced in early September, and availability to follow later in the month. As always, the Pro and Pro Max models will have the most new features.
Below, we have recapped rumors about four of the most interesting iPhone 17 Pro features. This list is subjective, of course, so sound off in the...
If it was an iOS 10 issue, then everyone would be having the problem, not just T-Mobile customers. They pushed a buggy carrier update along with iOS 10 on Tuesday and that's the real culprit here.
Biggest design overhaul since iOS 7 with Liquid Glass, plus new Apple Intelligence features and improvements to Messages, Phone, Safari, Shortcuts, and more. Developer beta available now ahead of public beta in July.
