Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source.

iphone 12 blue aluminum
To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two minutes to warm up the adhesive below the display. Once the adhesive is loose, technicians will be able to remove the display by twisting an arm with a suction cup at the top of the machine.

It is unclear why Apple is requiring that heat be used to remove the display on iPhone 12 models, but it could be due to the devices having a new flat-edge design with a display that sits flush with the frame. iPhone 12 models also have improved IP68-rated water resistance up to a depth of six meters, which could mean the devices have stronger adhesive.

Apple's standard display removal tool for previous-generation iPhones is a relatively basic arm with a suction cup, with no heat involved.

Given that teardowns of iPhone 12 models have already surfaced online, it clearly remains possible to open the devices without using Apple's new heated fixture, but it will be a requirement for Genius Bars and Apple Authorized Service Providers nonetheless.

Apple recently disclosed its out-of-warranty repair pricing for iPhone 12 models, including $69 for a replacement battery and $279 for a screen repair. For all other damage, such as cracked rear glass, the repair fee is $449 for the iPhone 12 and $549 for the iPhone 12 Pro. To obtain service, visit the Get Support page on Apple's website.

Update: In response to this news, MacRumors received the following statement from Kyle Wiens, founder of electronics repair website iFixit.com: "iPhone owners should have the ability to repair their own phones. If the new iPhone design requires a fixture to repair, Apple should sell it to their customers."

Update 2: A photo of the heated display removal fixture has surfaced on Twitter:

heated display removal fixture iphone

Related Roundup: iPhone 12
Related Forum: iPhone

Top Rated Comments

tzm41 Avatar
16 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.
DIY people already use heating tools to soften the glue
Score: 17 Votes (Like | Disagree)
scott523 Avatar
16 months ago
Unclear? I think it's pretty clear why. It's to streamline procedure in opening the device and reduce risk of damage during repair in stores.
Score: 9 Votes (Like | Disagree)
Boatboy24 Avatar
16 months ago
iPhone 12 has heated displays?
Score: 9 Votes (Like | Disagree)
-DMN- Avatar
16 months ago
I just throw mine in the microwave and flip it half-way thru.
Score: 8 Votes (Like | Disagree)
steve09090 Avatar
16 months ago
I can’t see anything wrong with this. It sounds like it’s the best way to make an iPhone, not a way to stop 3rd party repairers [S](of course excluding conspiracy theorists points of view)[/S]
Score: 6 Votes (Like | Disagree)
acorntoy Avatar
16 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.

edit: Interesting this wasn't mentioned before in the leaks.
Or more likely how they managed to up the water resistance.
Score: 6 Votes (Like | Disagree)

Related Stories

apple repair service expansion iphone repair 07072020 big

Apple Agrees to Multimillion-Dollar Settlement After iPhone Repair Technicians Post Customer's Private Photos Online

Monday June 7, 2021 2:44 am PDT by
Apple has paid a 21-year-old millions of dollars in a legal settlement after photos and videos from the customer's iPhone, sent in for repair, were uploaded to Facebook, leading to "severe emotional distress," according to a new report from The Telegraph. The incident occurred in 2016 at a repair facility run by Apple supplier Pegatron in California. The 21-year-old college student sent her...
apple independent repair program

FTC Report Highlights Consumer Harms of Manufacturer Repair Restrictions

Friday May 7, 2021 4:26 am PDT by
The U.S. Federal Trade Commission has published an in-depth report looking at how the product repair restrictions that manufacturers put in place negatively impact consumers and small businesses in various ways. Titled "Nixing the Fix," the report covers a litany of methods that companies use to limit the ability for customers and independent business to repair their products. Focusing...
maxresdefault

Apple TV 4K Very Easy to Repair but Siri Remote Battery Difficult to Replace, Teardown Shows

Wednesday May 26, 2021 5:00 am PDT by
iFixit has released its teardown of the second-generation Apple TV 4K, revealing an easy to repair, modular design, alongside a laborious process to dismantle the redesigned Siri Remote. As with previous Apple TV models, the entire plastic shell of the device is transparent to IR light, allowing the Siri Remote to be used from any angle. The large fan inside the Apple TV is not connected...
iPad Pro Feature Orange

It Will Cost $699 to Repair a Broken 12.9-Inch M1 iPad Pro Without AppleCare+

Friday April 30, 2021 5:36 pm PDT by
If you damage your new 12.9-inch M1 iPad Pro and don't have AppleCare+, Apple will charge $699 to repair the broken device. The fee update was added to Apple's iPad Service and Repair chart earlier today after iPad Pro orders went live. At $699, it is $50 more expensive to get a repair for the new fifth-generation iPad Pro than it was to get a repair for the prior fourth-generation model....
apple independent repair program

Apple Lobbies Against 'Right to Repair' Bill Over Privacy Concerns of Third Party Repair Shops Accessing User Data

Tuesday March 30, 2021 3:44 am PDT by
Apple, HP, and Honeywell are lobbying against a bill in the Nevada statehouse that would require electronic hardware manufacturers to provide device schematics, device parts, and instructions to third-party repair shops for device repairs, according to the Associated Press. The bill being contemplated in Nevada is one of many bills that states across the US are considering to put into law....
mac anti reflective coating issue

Apple's Anti-Reflective Coating Repair Program Still in Effect for Some MacBooks With New Mail-In Policy

Tuesday January 12, 2021 10:07 am PST by
In an internal memo obtained by MacRumors, Apple recently informed its network of Apple Authorized Service Providers that mail-in repair is now required for Mac notebooks with anti-reflective coating issues in the United States. The new policy went into effect January 4, 2021 and means that customers who take an eligible 12-inch MacBook or MacBook Pro exhibiting this issue to an Apple...
ifixit m1 macbook teardown

Leaked MacBook Schematics Have Aided Independent Technicians Performing Complicated Repairs

Monday May 10, 2021 8:51 am PDT by
Independent technicians have reportedly been able to use leaked MacBook schematics to aid repairs (via Vice). Last month, Apple supplier Quanta Computer was hit with an attack by the ransomware group known as "REvil," leading to a large quantity of internal Apple documents about both released and unreleased devices being exposed. The leaked PDFs, available on a number of forums and online...
iPhone 13 Camera Backs

iPhone 13 Models Will Be Slightly Thicker and Will Have Larger Camera Bumps

Monday May 10, 2021 10:41 am PDT by
Apple's upcoming iPhone 13 models will be slightly thicker than the iPhone 12 models and will also feature larger, thicker camera bumps with lenses that protrude less, according to iPhone 13 schematics seen by MacRumors. The new iPhone 13 and 13 Pro models are expected to feature a thickness of 7.57mm, up from 7.4mm in the iPhone 12 models. That's an increase of 0.17mm, which won't be hugely ...

Popular Stories

iPhone 14 Mock pill and hole thumb

ProMotion Now Expected to Remain Exclusive to iPhone 14 Pro Models, Not Expand to Entire Lineup

Sunday January 16, 2022 8:56 am PST by
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst. Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
safari icon blue banner

Safari Bug Allows Websites to Track Your Recent Browsing Activity in Real Time [Updated]

Sunday January 16, 2022 3:37 pm PST by
A bug in WebKit's implementation of a JavaScript API called IndexedDB can reveal your recent browsing history and even your identity, according to a blog post shared on Friday by browser fingerprinting service FingerprintJS. In a nutshell, the bug allows any website that uses IndexedDB to access the names of IndexedDB databases generated by other websites during a user's browsing session....
ipad air 4 video

New iPad Air Rumored to Launch This Spring With A15 Chip, 5G, Center Stage Camera, and More

Saturday January 15, 2022 8:05 pm PST by
Apple is planning to release a fifth-generation iPad Air with similar features as the sixth-generation iPad mini, including an A15 Bionic chip, 12-megapixel Ultra Wide front camera with Center Stage support, 5G for cellular models, and Quad-LED True Tone flash, according to Japanese blog Mac Otakara. Citing reliables sources in China, the report claims that the new iPad Air could be...
Unlikely Products 2022 Feature

Six Rumored Apple Products You're Unlikely to See This Year

Saturday January 15, 2022 2:06 pm PST by
Much has been said about what consumers could see from Apple in 2022, but the company is also working on a handful of rumored products that aren't expected to be unveiled for at least another 12 months, and in some cases a lot longer. Of course, that's assuming they get released at all. Apple works on many potential products some of which ultimately never see the light of day. With that in...
AirPods Pro Gen 3 Mock Feature Red

AirPods Pro 2 Could Start a New Accessory Ecosystem

Friday January 14, 2022 2:34 am PST by
Apple's second-generation AirPods Pro could arrive alongside a new series of accessories, recent leaked images suggest. Alleged leaked photos of the next-generation AirPods Pro obtained by MacRumors showed a charging case with a metal loop on the side for attaching a strap. Apple has not used this design for any of its other AirPod models and it is unclear why it would be added in this...
netflix2

Netflix Again Raises Prices for All Plans, 4K Streaming Now $20 Per Month

Friday January 14, 2022 12:46 pm PST by
Netflix today updated the prices for its streaming plans, and all of its offerings are now more expensive. The Basic plan is now priced at $9.99 per month, the Standard plan is priced at $15.49 per month, and the Premium plan is priced at $19.99 per month. The Basic plan is $1 more expensive, up from $8.99 per month. This plan allows users to watch on just one screen at a time, and it limits ...
tesla carplay solution

Developer Showcases Apple CarPlay Workaround for Teslas

Monday January 17, 2022 7:24 am PST by
A Tesla Model 3 owner has resorted to a workaround to implement Apple CarPlay in his vehicle, amid no sign of official support from Tesla (via Tesla North). Apple CarPlay and Apple Music support are among the most-requested Tesla features, but with no indication that Tesla is willing to implement Apple CarPlay in its vehicles, Polish developer Michał Gapiński took matters into his own...
top stories 20220115

Top Stories: iPhone 14 Pro Rumors, iCloud Private Relay Controversy, iOS 15.2.1 Released, and More

Saturday January 15, 2022 6:00 am PST by
Hole-punch? Pill? Hole-punch and pill? Rumors about what the front camera system on the iPhone 14 Pro will look like are evolving rapidly, and it now appears we might be getting a novel but potentially controversial design later this year. Other major stories this week included some confusion and controversy about iCloud Private Relay being disabled for some T-Mobile customers, increasing...