Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source.

iphone 12 blue aluminum
To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two minutes to warm up the adhesive below the display. Once the adhesive is loose, technicians will be able to remove the display by twisting an arm with a suction cup at the top of the machine.

It is unclear why Apple is requiring that heat be used to remove the display on iPhone 12 models, but it could be due to the devices having a new flat-edge design with a display that sits flush with the frame. iPhone 12 models also have improved IP68-rated water resistance up to a depth of six meters, which could mean the devices have stronger adhesive.

Apple's standard display removal tool for previous-generation iPhones is a relatively basic arm with a suction cup, with no heat involved.

Given that teardowns of iPhone 12 models have already surfaced online, it clearly remains possible to open the devices without using Apple's new heated fixture, but it will be a requirement for Genius Bars and Apple Authorized Service Providers nonetheless.

Apple recently disclosed its out-of-warranty repair pricing for iPhone 12 models, including $69 for a replacement battery and $279 for a screen repair. For all other damage, such as cracked rear glass, the repair fee is $449 for the iPhone 12 and $549 for the iPhone 12 Pro. To obtain service, visit the Get Support page on Apple's website.

Update: In response to this news, MacRumors received the following statement from Kyle Wiens, founder of electronics repair website iFixit.com: "iPhone owners should have the ability to repair their own phones. If the new iPhone design requires a fixture to repair, Apple should sell it to their customers."

Update 2: A photo of the heated display removal fixture has surfaced on Twitter:

heated display removal fixture iphone

Related Forum: iPhone

Popular Stories

iphone 16 pro models 1

Here's How the iPhone 17 Pro Max Will Compare to the iPhone 17 Pro

Saturday July 5, 2025 1:00 pm PDT by
Apple should unveil the iPhone 17 series in September, and there might be one bigger difference between the Pro and Pro Max models this year. As always, the Pro Max model will be larger than the Pro model:iPhone 17 Pro: 6.3-inch display iPhone 17 Pro Max: 6.9-inch displayGiven the Pro Max is physically larger than the Pro, it has more internal space, allowing for a larger battery and...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro to Reverse iPhone X Design Decision

Monday July 7, 2025 9:46 am PDT by
Since the iPhone X in 2017, all of Apple's highest-end iPhone models have featured either stainless steel or titanium frames, but it has now been rumored that this design decision will be coming to an end with the iPhone 17 Pro models later this year. In a post on Chinese social media platform Weibo today, the account Instant Digital said that the iPhone 17 Pro models will have an aluminum...
imac video apple feature

Apple Launching These 15+ Products Later This Year

Sunday July 6, 2025 8:05 am PDT by
The calendar has turned to July, meaning that 2025 is now more than half over. And while the summer months are often quiet for Apple, the company still has more than a dozen products coming later this year, according to rumors. Below, we have outlined at least 15 new Apple products that are expected to launch later this year, along with key rumored features for each. iPhone 17 Series iPho...
iOS 26 Feature

Everything New in iOS 26 Beta 3

Monday July 7, 2025 1:20 pm PDT by
Apple is continuing to refine and update iOS 26, and beta three features smaller changes than we saw in beta 2, plus further tweaks to the Liquid Glass design. Apple is gearing up for the next phase of beta testing, and the company has promised that a public beta is set to come out in July. Transparency In some apps like Apple Music, Podcasts, and the App Store, Apple has toned down the...
iPhone Car Key Kia

Here's Which Vehicles Offer iPhone Car Keys

Sunday July 6, 2025 3:03 pm PDT by
In 2020, Apple added a digital car key feature to its Wallet app, allowing users to lock, unlock, and start a compatible vehicle with an iPhone or Apple Watch. The feature is currently offered by select automakers, including Audi, BMW, Hyundai, Kia, Genesis, Mercedes-Benz, Volvo, and a handful of others, and it is set to expand further. Apple has a web page with a list of vehicle models that ...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 14 New Features

Friday July 4, 2025 1:05 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are just over two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:Apple logo repositioned: Apple's logo may have a lower position on the back of the iPhone 17 Pro models, compared to previous...
iphone 17 pro render majin bu

New iPhone 17 Pro Renders Highlight Apple Logo and MagSafe Design Changes

Sunday July 6, 2025 8:43 pm PDT by
New renders today provide the best look yet relocated Apple logo and redesigned MagSafe magnet array of the iPhone 17 Pro and iPhone 17 Pro Max. Image via Majin Bu. Several of the design changes coming to the iPhone 17 Pro model have been rumored for some time, such as the elongated camera bump that spans the full width of the device, with the LiDAR Scanner and flash moving to the right side. ...
iPhone 14 Pro Dynamic Island

iPhone 17 Models Rumored to Feature Redesigned Dynamic Island

Monday July 7, 2025 7:38 am PDT by
iPhone 17 models will feature a redesigned Dynamic Island user interface, according to a post today from Digital Chat Station, an account with more than three million followers on Chinese social media platform Weibo. The account has accurately leaked some information regarding future Apple products in the past. The account did not share any specific details about the alleged changes that are ...
Prime Day 25 Feature Warm Triad

The Best Prime Day Deals on AirPods, iPads, MacBooks, and More

Monday July 7, 2025 10:55 am PDT by
Amazon is back with its annual summertime Prime Day event, lasting for four days from July 8-11, the longest Prime Day yet. As it does every year, Prime Day offers shoppers a huge selection of deals across Amazon's storefront. With the event now underway, we're tracking numerous all-time low prices on Apple gear right now. Note: MacRumors is an affiliate partner with Amazon. When you click a...

Top Rated Comments

tzm41 Avatar
62 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.
DIY people already use heating tools to soften the glue
Score: 17 Votes (Like | Disagree)
scott523 Avatar
62 months ago
Unclear? I think it's pretty clear why. It's to streamline procedure in opening the device and reduce risk of damage during repair in stores.
Score: 9 Votes (Like | Disagree)
Boatboy24 Avatar
62 months ago
iPhone 12 has heated displays?
Score: 9 Votes (Like | Disagree)
-DMN- Avatar
62 months ago
I just throw mine in the microwave and flip it half-way thru.
Score: 8 Votes (Like | Disagree)
steve09090 Avatar
62 months ago
I can’t see anything wrong with this. It sounds like it’s the best way to make an iPhone, not a way to stop 3rd party repairers [S](of course excluding conspiracy theorists points of view)[/S]
Score: 6 Votes (Like | Disagree)
acorntoy Avatar
62 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.

edit: Interesting this wasn't mentioned before in the leaks.
Or more likely how they managed to up the water resistance.
Score: 6 Votes (Like | Disagree)