Tile Writes to EU Accusing Apple of Abuse of Power

Bluetooth accessory maker Tile has written to the European Union accusing Apple of abuse of power and of illegally favoring its own products.

tileslim
According to a report by Financial Times, in a letter sent on Tuesday to the European Commissioner for Competition, the accessory maker said that Apple is making it harder for users to use Tile products on iPhone because it has its own rival Find My app.

In a letter sent to European competition commissioner Margrethe Vestager on Tuesday, California-based tracking app maker Tile argued that Apple was making it more difficult for users to operate its product on their smartphones compared to Apple's own rival application, FindMy, by selectively disabling features that allow for seamless user experience.

Tile asked the EU to investigate Apple's business practices, echoing previous calls made by the accessory maker in the United States. Specifically, Tile complains about changes Apple made to location services in iOS 13, which encourage customers not to use always-on location tracking. In addition, Tile said changing these options involve navigating between "complex settings not easy to find."

The report notes that Apple is also rumored to be launching its own AirTags item tracking tags soon. MacRumors uncovered evidence of AirTags within iOS 13 code last year. The tags will be closely integrated with the new ‌Find My‌ app, which will be getting an "Items" tab. Users will receive a notification when they are separated from a tagged item, and if necessary, they can set an AirTag to start making sounds to help locate the lost item.

airtagsetup2
In the letter, Tile goes on to claim that its product is being denied "equal placement" on the App Store and that Apple has terminated its agreement to sell Tile products in its retail stores, perhaps with one eye on the upcoming launch of AirTags.

Apple responded to the letter with the following statement:

"We strenuously deny the allegations of uncompetitive behavior that Tile is waging against us. Consistent with the critical path we've been on for over a decade, last year we introduced further privacy protections that safeguard user location data. Tile doesn't like those decisions so instead of arguing the issue on its merits, they've instead decided to launch meritless attacks."

The EU has said it intends to reply to Tile's letter and will launch preliminary investigations following the allegations.

Popular Stories

iPhone 17 Pro Lower Logo Feature 1

iPhone 17 Pro Coming Soon With These 14 New Features

Monday June 30, 2025 1:08 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are less than three months away, and there are plenty of rumors about the devices. Apple is expected to launch the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max in September this year. Below, we recap key changes rumored for the iPhone 17 Pro models:Aluminum frame: iPhone 17 Pro models are rumored to have an...
A18 Pro Chip

New MacBook With A18 Pro Chip Spotted in Apple Code

Monday June 30, 2025 8:05 am PDT by
Apple is developing a MacBook with the A18 Pro chip, according to findings in backend code uncovered by MacRumors. Earlier today, Apple analyst Ming-Chi Kuo reported that Apple is planning to launch a low-cost MacBook powered by an iPhone chip. The machine is expected to feature a 13-inch display, the A18 Pro chip, and color options that include silver, blue, pink, and yellow. MacRumors...
iPhone Car Key WWDC 2025

Apple Announces 13 Automakers Planning to Offer iPhone Car Keys

Friday June 27, 2025 11:42 am PDT by
In 2020, Apple added a digital car key feature to its Wallet app, allowing users to lock, unlock, and start a compatible vehicle with an iPhone or Apple Watch. The feature is currently offered by select automakers, including Audi, BMW, Hyundai, Kia, Genesis, Mercedes-Benz, Volvo, and a handful of others, and it is set to expand further. During its WWDC 2025 keynote, Apple said that 13...
maxresdefault

Five Features Coming to AirPods Pro 3

Friday June 27, 2025 10:52 am PDT by
Apple hasn't updated the AirPods Pro since 2022, and the earbuds are due for a refresh. We're counting on a new model this year, and we've seen several hints of new AirPods tucked away in Apple's code. Rumors suggest that Apple has some exciting new features planned that will make it worthwhile to upgrade to the latest model. Subscribe to the MacRumors YouTube channel for more videos. Heal...
macbook air spacegray purple

Apple Planning to Launch Low-Cost MacBook Powered By iPhone Chip

Monday June 30, 2025 3:20 am PDT by
Apple is planning to launch a low-cost MacBook powered by an iPhone chip, according to Apple analyst Ming-Chi Kuo. In an article published on X, Kuo explained that the device will feature a 13-inch display and the A18 Pro chip, making it the first Mac powered by an iPhone chip. The A18 Pro chip debuted in the iPhone 16 Pro last year. To date, all Apple silicon Macs have contained M-series...
anker power bank recall

PSA: Anker Recalls Multiple Power Banks Due to Fire Risk

Friday June 27, 2025 4:16 pm PDT by
Popular accessory maker Anker this month launched two separate recalls for its power banks, some of which may be a fire risk. The first recall affects Anker PowerCore 10000 Power Banks sold between June 1, 2016 and December 31, 2022 in the United States. Anker says that these power banks have a "potential issue" with the battery inside, which can lead to overheating, melting of plastic...
Chase Sapphire Reserve Apple Perk Feature

Chase Sapphire Reserve Card Introduces New Perk for Apple Customers

Wednesday June 25, 2025 2:08 pm PDT by
Chase this week announced a series of new perks for its premium Sapphire Reserve credit card, and one of them is for a pair of Apple services. Specifically, the credit card now offers complimentary annual subscriptions to Apple TV+ and Apple Music, a value of up to $250 per year. If you are already paying for Apple TV+ and/or Apple Music directly through Apple, those subscriptions will...
replay all time playlist apple music

Apple Music Debuts All-New Personalized Playlist

Monday June 30, 2025 7:16 am PDT by
As part of its 10-year celebrations of Apple Music, Apple today released an all-new personalized playlist that collates your entire listening history. The playlist, called "Replay All Time," expands on Apple Music's existing Replay features. Previously, users could only see their top songs for each individual calendar year that they've been subscribed to Apple Music, but now, Replay All...

Top Rated Comments

cocky jeremy Avatar
67 months ago
Wah! We didn't evolve to make anything better and now Apple is going to take our marketshare, poor us!
Score: 36 Votes (Like | Disagree)
IUBall22 Avatar
67 months ago
Maybe use the competition to make a better product. Apple has every right to “favor their own products”.
Score: 33 Votes (Like | Disagree)
MauiPa Avatar
67 months ago

I still find comical the way people defend a company that never give a damn for them ??.
I would never defend tile, I agree with you. Reprehensible
Score: 31 Votes (Like | Disagree)
Abazigal Avatar
67 months ago
Because macOS Catalina, iOS 13, and Apple Music are the best examples about good programming. The irony at it best.
They are when you look at the Apple ecosystem in its entirety.

Apple Music on its own may seem unspectacular, but what about Apple Music streaming on the Apple Watch and controlled via Siri? Think about the work that goes into not just Apple Music, but also the Apple Watch (and cellular connectivity) to make everything come together.

And it’s ironic that you bring up iOS 13 and Catalina, because it factors into my next few points below.

The number of ways Tile loses out to Apple, off the top of my head.

1) Their hardware / software experience was never great. I used it a couple of years back, and it was just full of bugs. Connectivity problems, severe battery drain, and low install base overall.

2) Tile has a huge ecosystem disadvantage compared to Apple. Apple can do things for free that Tile requires a subscription for. Tile can never run fully backgrounded or have access to iOS at a system level.

3) No matter how many tiles are sold, it will be way less than the number of devices running iOS 13 or macOS Catalina. In countries like Singapore, iPhones are commonplace but tile devices are practically non-existent (based on the last time I used them).

4) Apple has a very compelling privacy and encryption story for “Find my”. They use a key that is unique and changes for every device so even if someone can see all the pings in the real world, it cannot be tied back to a user. It’s very compelling and well-thought-through and it’s something Tile will never be able to match on an engineering level.

Even if Tile somehow gets Apple to capitulate on (2), they still lose out in all the other areas. There is no reason why I would get a Tile over the Airtags (when they do get released), and the reason for this is very simple - Airtags are going to offer a better user experience overall.

And Apple has earned this because of all the work that goes into making their own platform, and I think there is a lot more clever programming and engineering that goes on behind the scenes than people give Apple credit for.
Score: 29 Votes (Like | Disagree)
LuciusMalfoy Avatar
67 months ago
I don't want to be tracked in the first place, and thankfully Apple makes that more difficult. If Tile can't get behind user privacy I don't want any part of them.
Score: 27 Votes (Like | Disagree)
PlayUltimate Avatar
67 months ago
as others have said about FB et al. "Don't build your playground in their backyard and then complain when they turn on the sprinklers."
Score: 25 Votes (Like | Disagree)