'This App is No Longer Shared' iOS Bug Preventing Some Apps From Opening

An app bug is causing some iOS users to be unable to open their apps, with affected iPhone and iPad users seeing the message "This app is no longer shared with you" when attempting to access an app.


There are multiple complaints about the issue on the MacRumors forums and on Twitter from users who are running into problems. A MacRumors reader describes the issue:

Is anyone else experiencing widespread app crashes? I am suddenly being informed that "this app is no longer shared with you" from several iOS apps. When I follow the prompt to the app's App Store page, the only option is to "open" which then just puts me back into the same loop.

Dozens of Twitter complaints suggest the issue is affecting people running both iOS 13.4.1 and iOS 13.5, and it's not clear what's causing the problem as not everyone appears to be affected. Some users have had the problem occur after updating apps in the last day.

There have been complaints about many apps including YouTube, Twitter, WhatsApp, Facebook, TikTok, LastPass, and more. We updated the WhatsApp app an ‌iPhone‌ on iOS 13.5 prior to writing this article and immediately got the error message.

How to Fix 'This App is No Longer Shared'

People impacted by the issue have been able to fix their apps by deleting the app that's not working and reinstalling it. Offloading the app rather than deleting it will also fix the problem. The benefit of Offloading an app is that you won't lose any data, and you can pick up right where you left off.

To offload, go to Settings -> General -> ‌iPhone‌ Storage -> Scroll down to the App with the problem -> Tap on the App Name -> Tap on Offload App

Top Rated Comments

(View all)
Avatar
18 weeks ago
Remember us free software fans who back in the 90s warned everyone about DRM and how insidious it is and how it will keep you from using your own software on your devices eventually?

Well, here we are. A stupid bug is keeping us from running even free applications.

I don't like the future we ended up in. :(

EDIT: I bought Apple devices and didn't follow my own advice, I know. I'm just grumbling about stupid this all is. It's so unnecessary.
Score: 39 Votes (Like | Disagree)
Avatar
18 weeks ago


Remember us free software fans who back in the 90s warned everyone about DRM and how insidious it is and how it will keep you from using your own software on your devices eventually?

Remember back when nearly every program you downloaded could potentially be a virus? I loved when it got to the point where jpeg images could potentially have malware hidden inside them.

On balance, what we have now is better.
Score: 17 Votes (Like | Disagree)
Avatar
18 weeks ago
Too much time spent on the wrong things....

Apple needs to get back to the "It Just Works" days, narrow its focus, and make its products more reliable.

Do a feature/development freeze for 90 days and focus solely on bug fixes in iOS 13. We don't need iOS 14 right now in my opinion.
Score: 15 Votes (Like | Disagree)
Avatar
18 weeks ago
I just had this happen to me with YouTube today!!! Sucks! Another iOS bug. Apple used to have hardware that worked well because it cared so much about software. If Apple doesn’t watch out, it will lose its dominance like Blackberry once did. Someone will come along and make great software that works with the hardware in an ecosystem and Apple’s lead will vanish overnight. I cannot wait for the day!!! So sick of Cook’s Apple. Make Apple Great Again. Hire a “product person” as CEO!!!
Score: 13 Votes (Like | Disagree)
Avatar
18 weeks ago
What app is that in the screenshot with the thicc cat and lasers in the icon - in the folder to the right of Apple Music? I gotta have it.
Score: 9 Votes (Like | Disagree)
Avatar
18 weeks ago
gotta love iOS updates
Score: 8 Votes (Like | Disagree)

Top Stories

iPhone 12 Lineup Rumored to Be Named 'iPhone 12 mini,' 'iPhone 12,' 'iPhone 12 Pro,' and 'iPhone 12 Pro Max'

Monday September 21, 2020 5:24 am PDT by
Leaker known as "L0vetodream" has today shared the alleged naming for the upcoming iPhone 12 lineup on Twitter. The tweet proposes that the upcoming iPhone 12 models will be titled "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max." The names likely correspond to the three expected sizes of iPhone 12, with the 5.4-inch model being the iPhone 12 mini, the 6.7-inch model ...

iOS 14 Widgets Offer iPhone Users Creative Home Screen Ideas

Sunday September 20, 2020 8:43 pm PDT by
Updated on September 22nd with hands on video. In iOS 14, Apple introduced ‌the concept of Home Screen‌ widgets, which provide information from apps at a glance. Widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. Despite the relative lack of...

Hands-On With iOS 14 Widgets, Custom Icons, and Home Screen Setup

Tuesday September 22, 2020 3:25 pm PDT by
Apple with iOS 14 introduced widgets on the Home Screen, leading to unprecedented levels of customization for the iPhone. Combined with Shortcuts that let you change an app's icon, iOS 14 lets you create a whole new look for your Home Screen. Subscribe to the MacRumors YouTube channel for more videos. We've been following along with some of the creative alternative Home Screen designs that M...

PSA: New Apple Watch Owners Have to Return Entire Device for Ill-Fitting Solo Loop or Braided Solo Loop

Monday September 21, 2020 3:26 pm PDT by
With the Apple Watch Series 6, Apple introduced two new band options, the Solo Loop and the Braided Solo Loop. These new bands are unique because they have no clasps, buckles, or other fasteners, and instead use a stretch design to allow them to pull onto the wrist over the hand. Because these bands are not adjustable, Apple sells each one in nine different sizes to make sure each person...

Apple's iPhone 12 Event Could Happen on October 13 Based on Rumors From Mobile Operators

Wednesday September 23, 2020 11:51 am PDT by
Apple's upcoming iPhone-centric event could perhaps be held on Tuesday, October 13, according to information shared with MacRumors by an employee at a UK cellular carrier. There's no way for us to confirm the dates at this point in time nor are we sure on the credibility of the source, but even without a rumor, Tuesday, October 13 is a good guess based on Apple's historic launch timelines, ...

New Images Leak of iPhone 12 Braided USB-C to Lightning Cable

Thursday September 24, 2020 2:37 am PDT by
Rumors suggest Apple's upcoming iPhone 12 models will ship with a new Lightning to USB-C cable that includes a braided fabric design. Images of the purported cables were leaked in July, and today leaker Mr White has shared new images that give us a closer look at what we might get included in the iPhone 12 box. The photos show a USB-C to Lightning cable with a clearly braided design rather...

Interest in iOS 14 Home Screen Ideas Helps Pinterest Break Daily Download Record

Wednesday September 23, 2020 4:37 am PDT by
Apple's introduction of widgets on the Home Screen in iOS 14 has driven a surge in interest among users looking to customize their iPhone, and that has reportedly had a knock-on effect for Pinterest, whose iOS app has seen record downloads as users flock to its content seeking design inspiration. As reported by TechCrunch, App Store intelligence firm Apptopia was first to note the impact of ...

Apple Releases First Public Betas of iOS 14.2 and iPadOS 14.2 With New Shazam Control Center Options

Monday September 21, 2020 10:34 am PDT by
Apple today seeded the first public betas of upcoming iOS 14.2 and iPadOS 14.2 updates to its public beta testing group, a few days after seeding the first betas to developers and a little less than a week after releasing the iOS 14 and iPadOS 14 updates. Public beta testers who have signed up for Apple's beta testing program can download the iOS and iPadOS‌ 14.2 updates over the air after ...

Apple Emphasizes That Solo Loop May Increase in Length Over Time, Updates Sizing Guide With More Specific Instructions

Wednesday September 23, 2020 8:26 am PDT by
Apple on Tuesday updated one of its support documents to emphasize that the new silicone rubber Solo Loop for the Apple Watch may increase in length over time, as mentioned in fine print at the bottom of the Solo Loop product page. Apple has also updated its printable Solo Loop sizing guide with more specific instructions, as noted by 9to5Mac's Michael Steeber. The guide now advises users to ...

Microsoft Announces Outlook for Mac Redesign, Improvements to iOS and watchOS Apps

Tuesday September 22, 2020 8:56 am PDT by
Microsoft has today announced plans to bring a new design to its Outlook for Mac app along with several other improvements and features for Outlook on iOS and watchOS. In preparation for the public release of macOS Big Sur, Microsoft has been testing a new design for Outlook on Mac. The design includes Microsoft's Fluent icons and several design cues from Big Sur such as rounded corners....