With the most recent iOS 13.5 update, Apple has introduced a bug that is causing iPhone and iPad users to see "This app is no longer shared with you" when trying to launch an app.

app no longer shared error dialog
The initial fix that was described was to delete the app entirely and reinstall it. While this does prevent the issue, it also means you could lose any data, such as game progress, when doing so.

Fortunately, iOS does offer a way to redownload an app without losing any saved data. Follow these steps to restore your app without losing anything. For example purposes, we are using Candy Crush Saga.

  1. Open Settings and tap on General
    general setting
  2. Find and tap on ‌iPhone‌ Storage
    iPhone Storage option
  3. Find and tap on the app you need to reinstall
    find app

  4. Tap on Offload App
    offload button
  5. Tap on Reinstall App to redownload
    reinstall button

After that, the app should work without any loss of data.

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