MacBook Pro Anti-Reflective Coating Repair Program Remains in Effect, But 2013-2014 Models No Longer Eligible

Apple continues to authorize free display repairs for eligible MacBook and MacBook Pro models with anti-reflective coating issues for up to four years after the affected notebook's original purchase date, the company said in an internal memo distributed to Apple Authorized Service Providers this week.


Models that remain eligible for the repair program:
  • MacBook Pro (13-inch, Early 2015)
  • MacBook Pro (15-inch, Mid 2015)
  • MacBook Pro (13-inch, 2016)
  • MacBook Pro (15-inch, 2016)
  • MacBook Pro (13-inch, 2017)
  • MacBook Pro (15-inch, 2017)
  • MacBook (12-inch, Early 2015)
  • MacBook (12-inch, Early 2016)
  • MacBook (12-inch, Early 2017)
Apple has not added any MacBook Pro or MacBook Air models released in 2018 or later to the eligibility list at this time.

In its memo, obtained by MacRumors, Apple adds that MacBook Pro models released in 2014 and earlier are no longer eligible for the program. Most of those units should be well past the repair program's four-year coverage window, but perhaps some were sold by resellers at a later date and were still eligible until now.

Apple began this repair program in October 2015 after some MacBook and MacBook Pro users experienced issues with the anti-reflective coating wearing off or delaminating on Retina displays. Apple has never posted the repair program to its website, opting instead to handle the matter more quietly.

Over the years, the issues have led to an online petition with nearly 5,000 signatures, a Facebook group with over 17,000 members, and complaints across the Apple Support Communities, Reddit, and our own MacRumors forums. A so-called "Staingate" website was set up to share photos of affected MacBooks.

Apple's internal service guide for this issue continues to state that customers who already incurred out-of-warranty costs related to this issue are eligible for a refund, which can be initiated by contacting Apple support.

Affected customers can schedule an appointment at an Apple Store or at an Apple Authorized Service Provider on Apple's support website by selecting Mac → Mac Notebooks → Hardware Issues → Display Issue. Apple advises technicians to quote customers a 3-5 business day turnaround time.

Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Caution)

Top Rated Comments

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9 weeks ago
Somehow, despite coming to this website almost every day, I did NOT know about this program. I really don't remember seeing anything about this issue. My bad...

As the owner of a early 2013 MBP whose screen looks very similar to the photo in the article above, it sucks that I am no longer eligible for a program that was apparently fairly secret...
Rating: 11 Votes
9 weeks ago
This is so lame from Apple, my 2013 mbp screen looks like crap, yet they never felt the need to issue a recall or free repair officially, they just kept quiet about it and now I am learning I am not eligible anymore (because I am supposed to upgrade or what?).
Rating: 10 Votes
9 weeks ago
We have an late 2013 15” MacBook pro with this issue. I wish I had known about this repair program. IMO, this is something that should be repaired no matter how old the laptop is.
Rating: 7 Votes
9 weeks ago
It kinda stinks that you have to be constantly vigilant to all the different recalls and such for $1,200+ computers that are only a few years old. If it's problem enough to be a recall, just publicly tell people. Or contact the last person the device is registered to in an Apple account.

Apple could do better. First in quality control and in customer care follow up.

I think maybe Tim focused to much on minimizing supply chain costs and not enough on quality control. Either way, these issues are simply unacceptable from such a mature product. We're not talking the first generation Core Duo MPB's here...
Rating: 3 Votes
9 weeks ago
I truly empathize with those who have damage like this. Looks horrible!
Rating: 3 Votes
9 weeks ago
So they make iPads that are touched every time you use them and keep the coating and the screens of MacBooks are hardly touched and lose their coating. How is this possible?
Rating: 3 Votes
9 weeks ago
Never had any problems with my mid-2012 MBP. Still looks new. I must be using it wrong.
Rating: 3 Votes
9 weeks ago


Somehow, despite coming to this website almost every day, I did NOT know about this program. I really don't remember seeing anything about this issue. My bad...

As the owner of a early 2013 MBP whose screen looks very similar to the photo in the article above, it sucks that I am no longer eligible for a program that was apparently fairly secret...


Same. Yet they clearly know what devices I own as when I log into the support site it tells me what I have.

They also know my contact details and they are very quick to use them to tell me that I can buy iPads and Macbooks as Christmas present for people.... :mad:
Rating: 2 Votes
9 weeks ago


The trackball on my 1992 PowerBook Duo is sticking and Apple is now telling me that it is no longer eligible for warranty repair.

I paid "full price" for this machine and "it should be PERFECT".

FOREVER!!!!! :mad:

That’s very different. This coating is a HUGE issue that Apple have acknowledged by offering a repair program. The problem is that they don’t write out to people to tell them. Therefore it should be a repair forever. Some people won’t even know a repair program exists and will be suffering in silence. Apple are keeping quiet as much as possible to save money. Ending this for 2013 models (only 6yrs ago which is Very different from your 1992 PowerBook) clearly shows that.
Rating: 2 Votes
9 weeks ago


Yeah, I try to argue this with the Apple Hotline support. But they didn't agree...This 6 year protection lawa in applicable in the UK and maybe Ireland. In Germany it's for two years.


The best thing to do is for your next Mac, buy used. Stop buying their new products. They lose out if you buy used.
I have an iPhone 11 Pro Max and Apple Watch Series 5 and both have more scratches in the 3 months I’ve had it than my other iPhones do after multiple years. I’m crazy careful with my stuff so god knows how they have happened. The new glass is definitely inferior. Won’t be buying another new iPhone and watch.
Rating: 2 Votes

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