Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off

A growing number of users have turned to the Apple Support Communities, MacRumors discussion forums and Facebook in recent weeks to voice their complaints about the anti-reflective coating on Retina MacBook Pros becoming scratched or wearing off. The long-standing display issue appears to affect several MacBook Pros, including mid-2012 to mid-2014 models sold between June 2012 and present.

MacBook Pro Coating
The anti-reflective coating appears to be wearing off under a variety of circumstances, including the pressure of the keys and trackpad on the display when closed, and the use of third-party cleaning solutions and microfiber cloths. While the issue is typically isolated to small areas of the screen, some users have shared pictures showing the anti-reflective coating wearing off across virtually the entire display.

"I had the exact same problem, and I followed the cleaning instructions on the Apple website: a lint free cloth and a small amount of water," writes MacRumors forum member wj2. "Was trying to remove a mark in the corner of my screen and a shiny scratch appeared on the bezel. It grew in size and it looked like the coating on the bezel was coming off like everyone is saying. Started happening at the top of my display by the camera also. I looked it up and stumbled across this same forum and realized that it was a problem that I should take up with Apple."

Affected users have received mixed responses from Apple. While some Retina MacBook Pro owners covered under a one-year limited warranty or AppleCare Protection Plan have been able to get their notebook repaired through the Genius Bar for no charge, others have been told that cosmetic damage is not covered under warranty and offered to have their notebooks repaired for a service charge costing hundreds of dollars.

Retina MacBook Pro Coating
While the anti-reflective coating issues are not new, with complaints dating back to at least August 2013, the problem has been gaining momentum in recent weeks. The issue has received over 100,000 views and 600 responses between the Apple Support Communities and MacRumors discussion forums, and dozens of users have submitted pictures of their damaged Retina MacBook Pros throughout March in a Facebook group set up to discuss the problem.

Update Mar 17: An unofficial website called "Staingate" has launched where affected users can join a database and submit photos of the display coating wearing off on their MacBook Pro.

Related Roundup: MacBook Pro 14 & 16"
Related Forum: MacBook Pro

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Rumored to Use Same Rear Chassis as iPhone 16

Friday July 19, 2024 7:16 am PDT by
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Just Two Months Away: Everything We Know

Monday July 15, 2024 4:44 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple TV Plus Feature 2 Magenta and Blue

Apple TV+ Curbs Costs After Expensive Projects Fail to Capture Viewers

Monday July 22, 2024 5:11 am PDT by
Apple is scaling back its Hollywood spending after investing over $20 billion in original programming with limited success, Bloomberg reports. This shift comes after the streaming service, which launched in 2019, struggled to capture a significant share of the market, accounting for only 0.2% of TV viewership in the U.S., compared to Netflix's 8%. Despite heavy investment, critical acclaim,...
bsod

Microsoft Blames European Commission for Major Worldwide Outage

Monday July 22, 2024 11:55 am PDT by
Last Friday, a major CrowdStrike outage impacted PCs running Microsoft Windows, causing worldwide issues affecting airlines, retailers, banks, hospitals, rail networks, and more. Computers were stuck in continuous recovery loops, rendering them unusable. The failure was caused by an update to the CrowdStrike Falcon antivirus software that auto-installed on Windows 10 PCs, but Mac and Linux...

Top Rated Comments

NissanGuy23 Avatar
122 months ago
You're wiping it wrong.
Score: 55 Votes (Like | Disagree)
Anaxarxes Avatar
122 months ago
it is NOT a cosmetic damage

It's not a scratch on the body, on the keyboard, on the trackpad or something else. It is on the SCREEN! Thıs is where you look all the time and do your work all the time.

If there is a problem on the coating process of the glass, they should replace the glass or the whole screen free of charge, end of discussion.
Score: 48 Votes (Like | Disagree)
prism Avatar
122 months ago
Outrageous that Apple would charge repairs for what is clearly a defect.
Score: 28 Votes (Like | Disagree)
mokes Avatar
122 months ago
Should've stuck with the matte screen option, instead of this plastic piece of crap.
Score: 24 Votes (Like | Disagree)
Reason077 Avatar
122 months ago
water, even in the tiniest amounts, has dramatic effects
There are three rules to owning a MacBook:

(1) no bright lights

(2) don't get it wet

(3) NEVER EVER feed it after midnight, no matter how much it begs!
Score: 18 Votes (Like | Disagree)
Asclepio Avatar
122 months ago
i always said it, stay away from the first 4 generations of a apple new product.
Score: 18 Votes (Like | Disagree)