Israel is the latest country to launch an investigation into Apple over the ongoing iPhone slowdown issue that saw the company fail to adequately inform users about a 2017 software update that could result in slower performance on some older iPhones with degraded batteries.

The Israeli Consumer Protection on Fair Trade Authority on Tuesday said it had launched an investigation into Apple over Apple's failure to disclose the details of the iOS 10.2.1 software update that introduced the changes, reports Reuters.

iphone 6s battery
The head of Apple in Israel, Tony Friedman, has been questioned as part of the investigation. Israel's Fair Trade Authority has confirmed that it could levy "significant fines" against Apple in civil proceedings, but says it is too early in the investigation to discuss the possibility.

Apple implemented iOS 10.2.1 with power management features in January of 2017 to cut down on instances of unexpected shutdowns in iPhones with degraded batteries, but it wasn't until December of 2017 that the full scope of the update became clear and consumers learned that some devices were being throttled.

Apple has since offered low-cost battery replacements and instituted new features in iOS 11.3 that both disable the power management features until an unexpected shutdown is detected and provide additional information on the health of an iPhone's battery and whether or not the battery status has resulted in processor slowdowns. The update also gives consumers the option to choose device shutdowns over power management with a toggle to turn the management feature off entirely on potentially affected devices, which include the iPhone 6s, 6s Plus, 7, 7 Plus, and SE.

Despite Apple's efforts to rectify its lack of communication over the iOS 10.2.1 update, Apple is facing inquiries and investigations in multiple countries, including China, Italy, South Korea, France, Brazil, and the United States.

Apple has also been hit with dozens of lawsuits over the issue, which will be centralized in a Northern California District Court.

Top Rated Comments

BootsWalking Avatar
81 months ago
Really this all could have been avoided if they had simply displayed a message: Your battery is in poor health, we recommend slowing your phone down to prevent unexpected restarts. Do you wish to do this? And then provide Yes or No buttons and a way to change your mind later.

Additionally, if this message appeared, the phones should automatically qualify for battery replacements.....if under warranty, then free replacement, if not under warranty than at the user's expense.
Doing so would have forced Apple to admit to the world there is an inherent design flaw in the iPhone 6-series phones, because no iPhone model before or after the 6-series shuts down when using aged batteries. Admitting that flaw would have necessitated an enormous recall, which would likely have cost Apple over a billion dollars. This is why Apple to this very day refuses to admit the truth.
Score: 9 Votes (Like | Disagree)
cmwade77 Avatar
81 months ago
Really this all could have been avoided if they had simply displayed a message: Your battery is in poor health, we recommend slowing your phone down to prevent unexpected restarts. Do you wish to do this? And then provide Yes or No buttons and a way to change your mind later.

Additionally, if this message appeared, the phones should automatically qualify for battery replacements.....if under warranty, then free replacement, if not under warranty than at the user's expense.
Score: 7 Votes (Like | Disagree)
fairuz Avatar
81 months ago
My phone was unbearably slow, but iOS 11.3 fixed that somehow. Strangely, it also says my battery is good enough to not be throttled, but it seemed like it was being throttled before. Wonder if they backed off.
Score: 3 Votes (Like | Disagree)
Juicy Box Avatar
81 months ago
I've heard that previous phones were not affected because the CPUs in the 6S and up were such a huge step up in performance from the previous chips, that they would overwhelm the batteries much more readily than older phones, even with the same quality of battery inside. I don't know how true this is though. Does anyone know?
I don't know, but like everyone else, I have an educated guess.

I think that Apple used either flawed batteries, or a flawed engineering design leading to the shutdown issue.

The flawed design could be as simple as putting too small capacity battery in the newly designed, more powerful iPhone 6. They most likely gave up battery space for thinness. This came back to bite them in the booty.
Score: 2 Votes (Like | Disagree)
TComm Avatar
81 months ago
That is the Apple’s problem: You don’t know what is good for you, I KNOW WHAT IS GOOD FOR YOU. And the rest is history.
Score: 2 Votes (Like | Disagree)
jclo Avatar
81 months ago
My phone was unbearably slow, but iOS 11.3 fixed that somehow. Strangely, it also says my battery is good enough to not be throttled, but it seemed like it was being throttled before. Wonder if they backed off.
It's possible. iOS 11.3 turns of throttling by default until an unexpected shutdown occurs.
Score: 2 Votes (Like | Disagree)

Popular Stories

Apple Intelligence General Feature

Apple Intelligence Features Not Coming to European Union at Launch Due to DMA

Friday June 21, 2024 9:44 am PDT by
Apple today said that European customers will not get access to the Apple Intelligence, iPhone Mirroring, and SharePlay Screen Sharing features that are coming to the iPhone, iPad, and Mac this September due to regulatory issues related to the Digital Markets Act. In a statement to Financial Times, Apple said that there will be a delay as it works to figure out how to make the new...
iOS 18 on iPhone Feature

Everything New in iOS 18 Beta 2

Monday June 24, 2024 12:52 pm PDT by
Apple today released the second betas of iOS 18 and iPadOS 18 to developers, and the software adds support for new features that Apple is working on, plus it tweaks some of the interface changes that have been made in the updates. Apple will refine iOS 18 over the course of the next few months, with multiple changes and refinements expected from now until September. We've highlighted...
Apple WWDC24 Apple Intelligence hero 240610

Apple Explains iPhone 15 Pro Requirement for Apple Intelligence

Wednesday June 19, 2024 4:48 am PDT by
With iOS 18, iPadOS 18, and macOS Sequoia, Apple is introducing a new personalized AI experience called Apple Intelligence that uses on-device, generative large-language models to enhance the user experience across iPhone, iPad, and Mac. These new AI features require Apple's latest iPhone 15 Pro and iPhone 15 Pro Max models to work, while only Macs and iPads with M1 or later chips will...
amazon echo dot

Amazon Could Charge Up to $10/Month for Alexa

Friday June 21, 2024 2:55 pm PDT by
Apple competitor Amazon is working on a revamp of its Alexa assistant, and the new version could cost up to $10 per month, according to a report from Reuters. The upcoming version of Alexa will support conversational generative AI, and Amazon is planning for two tiers of service. There will be a free tier and a second, premium tier that is priced at $5 at a minimum, with Amazon considering...
top stories 22jun2024

Top Stories: Apple Watch X Rumors, New Final Cut App for iPhone, and More

Saturday June 22, 2024 6:00 am PDT by
The avalanche of news coming out of WWDC earlier this month is finally starting to slow, but that doesn't mean there wasn't still lots to talk about in Apple news and rumors this week. This week saw some additional rumors about the upcoming Apple Watch models, the release of major Final Cut Pro updates, the launch of Apple's annual Back to School promo in the U.S. and Canada, new...