OS X 10.9.3 Bug Hides '/Users' Folder for Some Users [Updated]

Apple yesterday released OS X 10.9.3 with support for 4K displays, contact and calendar syncing improvements, and more. Many (but not all) users are, however, experiencing a bug in the update that hides the /Users folder.

The /Users folder is a top-level folder that contains the home folder and personal files for each user on a Mac. It's not clear why only some OS X users lose access to the /Users folder, but the inability to browse this folder could be problematic for some Mac owners affected by the glitch.

A range of solutions for the bug have been suggested with varying degrees of complexity, with perhaps the simplest noted by Kirk McElhearn and Chris Breen of Macworld:

Launch Terminal (/Applications/Utilities), enter "sudo chflags nohidden /Users", and press the Return key. You’ll be prompted for your user password. Enter it, press Return again, and the Users folder will be visible as it once was.

This solution is not, however, a permanent one, as the issue will reappear if the machine is restarted and the fix will need to be applied again.

Breen goes on to outline a more permanent solution that involves creating an AppleScript for running the Terminal command and saving it as an application to run at login.

users-folder-main
Another recommendation comes from The Loop's Dave Mark, who suggests creating an alias for the folder that will remain accessible even with the folder itself hidden.

For a more permanent solution, [after manually navigating to the hidden folder] control-click on the /Users folder and select Make Alias from the contextual menu that appears. Though the /Users folder will become hidden again when you close your Finder window, the alias will stick around.

For many users, the bug will not have a significant impact on their Mac usage, as they can still access their own home folders through shortcuts in the Finder sidebar. Consequently, some users who are not inconvenienced by the bug may prefer to simply wait for Apple to address it in a future update.

Update 10:30 AM PT: As noted by MacObserver, the issue may be caused by a combination of iTunes 11.2 and Find My Mac rather than OS X 10.9.3. The site tested each update released yesterday and found the /Users and /Users/Shared folders only disappeared after iTunes 11.2 was installed on a Mac with Find My Mac enabled.

Related Forum: OS X Mavericks

Popular Stories

iOS 27 Mock Quick

iOS 27 Will Add These 8 New Features to Your iPhone

Sunday January 18, 2026 3:51 pm PST by
iOS 27 is still many months away, but there are already plenty of rumors about new features that will be included in the software update. The first beta of iOS 27 will be released during WWDC 2026 in June, and the update should be released to all users with a compatible iPhone in September. Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense...
airpods pro 3 purple

New, Higher End AirPods Pro Coming This Year

Tuesday January 20, 2026 9:05 am PST by
Apple is planning to debut a high-end secondary version of AirPods Pro 3 this year, sitting in the lineup alongside the current model, reports suggest. Back in September 2025, supply chain analyst Ming-Chi Kuo reported that Apple is planning to introduce a successor to the AirPods Pro 3 in 2026. This would be somewhat unusual since Apple normally waits around three years to make major...
14 inch MacBook Pro Keyboard

MacBook Pro Buyers Now Facing Up to a Two-Month Wait Ahead of New Models

Sunday January 18, 2026 6:50 pm PST by
MacBook Pro availability is tightening on Apple's online store, with select configurations facing up to a two-month delivery timeframe in the United States. A few 14-inch and 16-inch MacBook Pro configurations with an M4 Pro chip are not facing any shipping delay, but estimated delivery dates for many configurations with an M4 Max chip range from February 6 to February 24 or even later. At...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Later This Year With These 12 New Features

Thursday January 15, 2026 10:56 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another eight months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models, as of January 2026: The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID...
smaller dynamic island iphone 18 pro Filip Vabrous%CC%8Cek

iPhone 18 Pro Leak: Smaller Dynamic Island, No Top-Left Camera Cutout

Tuesday January 20, 2026 2:34 am PST by
Over the last few months, rumors around the iPhone 18 Pro's front-panel design have been conflicted, with some supply-chain leaks pointing to under-display Face ID, reports suggesting a top-left hole-punch camera, and debate over whether the familiar Dynamic Island will shrink, shift, or disappear entirely. Today, Weibo-based leaker Instant Digital shared new details that appear to clarify the ...

Top Rated Comments

mojolicious Avatar
153 months ago
It would be nice to hear something from Apple, would it not?
Score: 8 Votes (Like | Disagree)
Nunyabinez Avatar
153 months ago
HD on the desktop.
Wow. That's really old-school. Virtually pointless at this point. Very easy to get to in any case. Anybody who would ever have actual need to access it, would know how to do it in less than 1 second. Meanwhile, it's kept out of way of less knowledgable users who could muck it up.
(same with Library)

I bow in the shadow of your obvious superiority. You are so awesome. I wish I could be like you.
Score: 6 Votes (Like | Disagree)
alexandr Avatar
153 months ago
Pretty. first they hide the library folder, now this.
Score: 6 Votes (Like | Disagree)
fmaxwell Avatar
153 months ago
Mmmm, attractive...

Image (http://i.imgur.com/yHPr6uu.jpg)

It's a list of directories, subdirectories, and files on a computer. It's not supposed to be pretty, princess.
Score: 5 Votes (Like | Disagree)
ghall Avatar
153 months ago
I suspect (hope) some utility developer such as Onyx, Cocktail, TinkerTool, MacPilot, etc., will soon have a setting/preference to (re)enable the showing of one's Users Folder (to include the proper Permissions so that it is available after restart). Or, perhaps a small freeware app/script...

Or is that just wishful thinking?

It's a bug! They're not intentionally hiding the Users folder, why would they do that but keep the System folder unhidden? Use some basic logic people.
Score: 5 Votes (Like | Disagree)
Nunyabinez Avatar
153 months ago
One suggestion is that people were deleting the folder and borking their machine, so Apple was hiding it to prevent that. However, I find that highly unlikely. I think it is some strange glitch. There are many reasons to have that folder visible.

However, I am always baffled at how Macs are configured out of the box. I always spend the first few minutes on a new machine putting an alias of the documents folder, apps folder, downloads folder and utilities folder on the dock so that I can get to stuff quickly. And I always show my HD on the desktop. The standard setup makes me feel like they don't want me to get to anything.

One thing I have noticed is how much variety there is among Mac users in how they access various things. I always think my way is the only way and then I get on someone else's Mac and things are all different, but it works for them.
Score: 5 Votes (Like | Disagree)