Apple in May 2020 introduced an Exposure Notifications System, which lets public health authorities and governments worldwide help people figure out if they've been exposed to COVID-19, and if so, what steps to take next to minimize the spread of the virus.
Exposure Notification Explained
Exposure notification started out as contact tracing, an Apple-Google initiative that was announced in early April to limit the spread of COVID-19.
Apple and Google created an API that is designed to allow iPhones and Android smartphones to interface with one another for contact tracing purposes, so if and when you happen to be nearby someone who is later diagnosed with COVID-19, you can get a notification and take the appropriate steps to self isolate and get medical help if necessary.
Determining whether you've come into contact with someone relies on your iPhone, which, using the exposure notification API, interacts with other iPhones and Android smartphones over Bluetooth whenever you're around someone else who also owns a smartphone, exchanging anonymous identifiers.
Apple and Google developed the underlying APIs and Bluetooth functionality, but they are not developing the apps that use those APIs. Instead, the technology is being incorporated into apps designed by public health authorities worldwide, which can use the tracking information to send notifications on exposure and follow up with recommended next steps. Apple and Google have also implemented an "Express" feature that allows Exposure Notifications to work in partnership with health authorities, but without an Exposure Notification app.
The APIs have been created with privacy and security in mind, and app usage is opt in rather than mandatory.
How Exposure Notification Works
Almost everyone has a smartphone, which makes them ideal for determining who you've come in contact with. Exposure notification has a self-explanatory name, and in a nutshell, the feature is designed to send you a notification if you've been in proximity to a person who is diagnosed with COVID-19.
Here's a detailed, step-by-step walkthrough on how it works:
- Two people, Ryan and Eric, are both at the same grocery store shopping for food on a Tuesday afternoon. Eric has an iPhone and Ryan has an Android phone, both with a health app that uses the exposure tracking API or the Express Exposure Notification feature.
- There's a long wait, so Eric and Ryan are standing in the checkout line together for approximately 10 minutes. During this time, each of their phones is transmitting entirely anonymous identifier beacons, and picking up the identifier beacons transmitted by the other person. Their phones know they've been in contact and store that information on the device itself, transmitting it nowhere else.
- A week later, Ryan comes down with COVID-19 symptoms, sees a doctor, and is diagnosed with COVID-19. He opens up his Android phone, verifies his diagnosis using documentation from a healthcare provider, and taps a button that uploads his identifier beacon to a centralized cloud server.
- Later that day, Eric's iPhone downloads a list of all recent beacons from people that have contracted COVID-19. Eric then receives a notification that he was in contact with someone that has COVID-19 because of his interaction with Ryan at the grocery store.
- Eric does not know it was Ryan who has COVID-19 because no personally identifiable information was collected, but the system knows Eric was exposed to COVID-19 for 10 minutes on Tuesday, and that he was standing close to the person who exposed him based on the Bluetooth signal strength between their two phones, allowing the app to provide the appropriate information.
- Eric follows the steps from his local public health authority on what to do after COVID-19 exposure.
- If Eric later comes down with COVID-19, he follows the same steps listed above to alert people he's been in contact with, allowing everyone to better monitor for potential exposure.
Apple and Google also created a handy graphic that explains the process, which we've included below:
What You Need to Do to Use Exposure Notification
Using Exposure Notification on a device running the latest version of iOS requires opening up the Settings app, selecting the "Exposure Notifications" section, and then tapping on "Turn on Exposure Notifications."
From here, your iPhone will let you know if an Exposure Notification app is available in your state, country, or region, providing details on how to download it. You'll also be informed if you can use Exposure Notifications without an app through the Express feature, or Exposure Notifications are unavailable in your area at this time.
Exposure Notification is a feature that's off by default, and actually using the API requires you to toggle on the feature and in some cases, download an app from a verified health authority. Many countries are developing country and state-specific apps that users can download.
Without explicitly opting in to use the Exposure Notifications feature, the Exposure Notification API on the iPhone doesn't do anything. Once you've downloaded an app and consented to using it, or consented to using the Express option, the Exposure Notification feature will become active on your smartphone.
Cross-Platform App Communication
Apple and Google have both worked to create APIs for exposure notifications that work together so iPhone and Android smartphones can interface with one another and you'll receive notifications if exposure happens even if the person you've been in contact with has an Android smartphone.
On iOS, Exposure Notification works on devices running both iOS 13 and iOS 14.
Exposure Notification Opt-In
Exposure Notifications on the iPhone are off by default and must be toggled on. Using the feature requires users to consent to signing up for the exposure notification system, which is part of the sign up process. Exposure Notifications can be toggled on using the "Exposure Notifications" section in the Settings app.
If you do, at some point, get COVID-19, there's a separate consent process for anonymously alerting people that you've been in contact with. The feature needs express consent to inform others of the diagnosis, and nothing happens automatically.
Disabling Exposure Notification
You can disable Exposure Notifications entirely by opening up the Settings app and tapping "Turn off Exposure Notifications." If you've downloaded an Exposure Notification app, you can also delete the app to disable Exposure Notifications. Since Exposure Notifications is off by default, if you've never used it, you don't need to do anything to disable it.
Exposure Notification Verification
When a person is diagnosed with COVID-19, before an alert is sent out to the people they've been in contact with, the apps that are using Apple and Google's exposure notification APIs require verification that a person has tested positive for the disease.
This prevents people from using the system maliciously to trick others into believing exposure has happened when it has not.
As an example, a person who tests positive for COVID-19 might receive a QR code with their test results, which could be scanned into an exposure notification app for verification purposes. The verification process varies by region, according to Apple.
How Exposure Notifications Work
As explained above, with a health app that uses the exposure notification API installed or the Express system activated with express consent, your smartphone exchanges anonymous identifiers with each person you come in contact with that also has an app that uses the API.
Your phone keeps a list of these identifiers on it, and this list remains on your device -- it is not uploaded anywhere. The exception is if you're diagnosed with COVID-19 and then follow the steps to send out notifications to the smartphones that have been in contact with yours.
In this situation, the list of random identifiers that your iPhone has been assigned over the course of the previous 14 days is sent to a centralized server. Other people's iPhones check this server and download that list, checking it against the identifiers stored on their own iPhones. If there's a match, they receive a notification about exposure with more information about the steps to take next.
Matches are made on device rather than on a server in a central location, which preserves privacy while also making sure people know about possible exposure.
For a more simple explanation, here's a step-by-step walkthrough on how it works:
- Ryan and Eric interact at the grocery store. During this interaction, Ryan's Android phone has a random identifier number, 12486, which is unique to Ryan's phone (and which changes every 15 minutes).
- Eric's iPhone records Ryan's random identifier number, 12486, and sends Ryan his own random identifier, 34875. Both Ryan and Eric are in contact with a dozen people at the grocery store, so their smartphones download random identifiers from all of these phones.
- Ryan contracts COVID-19, confirms his diagnosis in the app, and consents to upload all of the identifiers his phone has used for the last two weeks (including 12486) to a central server accessible by Eric's COVID-19 app. At this point, Ryan's identifier is shared with a central database, but these random identifier numbers are not associated with any personal information and don't include location data.
- Eric's phone downloads the list of identifiers of people who have been diagnosed with COVID-19, which includes Ryan's identifier, 12486, and compares it against the list of identifiers that have been stored based on Eric's interactions.
- A match is made, so Eric receives a notification that he has been in contact with someone who has COVID-19 and he receives info on what steps to take next.
Public health authorities will have access to information that includes the amount of time that Eric and Ryan's phone were in contact and the distance between them, as determined by Bluetooth signal strength, which can be used to estimate distance.
Based on this information, the Exposure Notifications System can deliver location-specific, tailored notifications to Eric, perhaps letting him know his exposure level and potential danger based on those factors. The system will know the day he was exposed, how long the exposure lasted, and the Bluetooth signal strength of that contact. No other personal information is shared.
Each public health authority is able to define what constitutes an exposure event and the number of exposure events an individual has had, plus it allows apps to factor transmission risk of positive cases into their definitions of an exposure event, all of which will impact how and when exposed users are contacted.
Apple and Google provided samples on how apps will work to give users an idea of what to expect before making a download. In iOS 13.5, there is a new menu under Settings > Health > COVID-19 Exposure Logging that lets users know which public health authority app they're using along with a list of exposure checks, which can be deleted.
When a user is potentially exposed to COVID-19, the app will provide a push notification letting them know about the incident. All exposure events for the last 14 days are listed in the app, and details include whether a diagnosis was verified and when you were near the person who later became sick.
When Data is Shared
For the most part, the exposure notification system runs on your device. Identifiers are collected and matched entirely on your smartphone and are not shared with a central system. There are two exceptions to this:
- When a user is diagnosed with COVID-19 and chooses to report that positive diagnosis to the contact tracing system, the most recent identifier beacons (from the last 14 days) are added to the positive diagnosis list shared by a public health authority to allow others who came in contact with that identifier to be alerted.
- When a user is notified through their smartphone that they've come into contact with an individual who has tested positive for COVID-19, the day the contact occurred, how long it lasted, and the Bluetooth signal strength of that contact is shared.
Exposure Notification Privacy Details
First and foremost, full privacy details on exposure notification are available on Apple's website, but we'll cover some important frequently asked questions about privacy below.
- No identifying info - Your name, Apple ID, and other information are never shared in or associated with apps that use the exposure tracking API.
- No location data - The system does not collect, use, or share location data. Exposure notification isn't for tracking where people are, but for determining whether a person has been around another person.
- Random identifiers - Your iPhone is assigned a random, rotating identifier (a string of numbers) that is transmitted using Bluetooth to other nearby devices. Identifiers change every 10 to 20 minutes.
- On-device operation - Identifiers that your phone comes into contact with, or phones that come into contact with your identifier, are stored on device and are not uploaded anywhere without consent.
- Consent-based sharing - If you do test positive for COVID-19, the people you have been in contact do not receive an alert without express permission.
- On-device identifier matching - If you contract COVID-19 and consent to share that information, your identifier list from the last two weeks is uploaded to a central server that other devices can check to identify a match on their iPhones.
- Opt-in - Exposure notification is entirely opt-in. You do not need to use the feature, and it does not work unless you download an app that uses the API. It also does not work if you turn off the Exposure Notifications option in the Settings app.
- Data sharing with Apple/Google - Apple and Google do not receive identifying information about the users, location data, or any other devices the user has been in proximity of.
- Data monetization - Apple and Google will not monetize the exposure notification project.
- Verified health apps only - Apple's APIs are only able to be used by public health authorities around the world. Apps must meet specific criteria around privacy, security, and data control. Apps can access a list of beacons provided by users confirmed as positive for COVID-19 who have opted in to sharing them, but no personally identifiable information is included.
- Disabling exposure notification - Apple and Google can disabled the exposure notification system on a regional basis when it is no longer needed.
Restrictions for Apps
Apps need to follow a number of restrictions to be approved to use the Exposure Notification API. Only one app per country is allowed, in order to make sure there's no fragmentation and to promote high user adoption.
The exception is if a country has opted for a regional or state approach, which Apple and Google support. The following restrictions must also be followed:
- Apps must be created by or for a government public health authority and they can only be used for COVID-19 response efforts.
- Apps must require users to consent before the app can use the API.
- Apps must require users to consent before sharing a positive test result with the public health authority.
- Apps should only collect the minimum amount of data necessary and can only use that data for COVID-19 response efforts. All other uses of user data, including targeting advertising, is not permitted.
- Apps are prohibited from seeking permission to access Location Services.
Apps That Use the Exposure Notification API
So far, Switzerland, Latvia, Italy, Germany, Poland, Saudi Arabia, Ireland, Croatia, Denmark, Netherlands, Scotland, Canada, Japan, England, Wales, Belgium, New Zealand, and Norway have all launched Exposure Notification apps or use Apple's Exposure Notification express feature.
In the United States, Virginia, North Dakota, Arizona, Delaware, Nevada, Alabama, Colorado, Wyoming, North Carolina, Pennsylvania, Michigan, Maryland, New York, New Jersey, Minnesota, Washington, Connecticut, Nevada, the District of Columbia, California, and Utah have launched Exposure Notification apps or take advantage of Apple's "Express" feature that allows for notifications without an app.
iPhone users can have more than one Exposure Notification app installed, but only one can be active at a time. Options to control which app is functional can be found in Privacy > Health > COVID-19 Exposure Logging.
Exposure Notifications Express
Introduced as part of iOS 13.7, Exposure Notifications Express is the operating-system level second-generation version of the Exposure Notification API, allowing states, countries, and regions to take advantage of the Exposure Notification System without having to build an entire app.
Exposure Notifications Express can be thought of as Exposure Notifications without an app, but using the feature still requires oversight by a public health authority in a given area.
Basically, public health authorities that want to use Exposure Notifications Express can instead provide Apple and Google with information about how to reach the public health authority, guidance for residents, and recommendations on potential actions.
Public health authorities provide a name, logo, criteria for triggering an exposure notification, and the materials to be presented to users in case of exposure, with Apple and Google using this information to offer an Exposure Notifications System to customers on behalf of the public health authority.
Exposure Notifications Express programs from various areas are interoperable with one another and existing Exposure Notifications apps that have rolled out. Public health authorities can still choose to build their own custom apps instead of using Exposure Notifications Express.
Privacy continues to be a focus with the new feature. Even though an app is not necessarily required in an area where a public health authority has opted into Exposure Notifications Express, it still needs to be expressly enabled on an iPhone by opening up the Settings, navigating to the Exposure Notification section, and tapping "Turn on Exposure Notifications." Opting out at any time is possible.
Health Organization Partners
The API was developed with a number of health authorities, including the CDC, the Association of Public Health Laboratories, the Association of State and Territorial Health Officials, the Council of State and Territorial Epidemiologists, and the Public Health Informatics Institute of the Taskforce for Global Health.
Apple and Google both have dedicated websites with more information about exposure notification, and that should be your first stop if you want to know more about it and how it works.
Have a question about the exposure notification system, know of something we left out, or want to offer feedback? Send us an email here.