Apple Vision Pro Customer Interest Dying Down at Some Retail Stores

Apple Vision Pro, Apple's $3,500 spatial computing device, appears to be following a pattern familiar to the AR/VR headset industry – initial enthusiasm giving way to a significant dip in sustained interest and usage.

apple vision pro orange
Since its debut in the U.S. in February 2024, excitement for the ‌Apple Vision Pro‌ has noticeably cooled, according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, Gurman reports a marked decline in the demand for retail demos and sales, based on the Apple Stores he has spoken to:

Demand for demos is way down. People who do book appointments often don't show up, and sales — at least at some locations — have gone from a couple of units a day to just a handful in a whole week. Apple also has had to step up the marketing on its online homepage. There's a huge promo for the Vision Pro at the top of the website — the most aggressive pitch since the device went on sale in early February.

The trend that ‌Apple Vision Pro‌ appears to be following is less likely to be a retail anomaly, and more indicative of a broader issue that has plagued VR technology from its inception: Maintaining user engagement after the initial novelty wears off.

Gurman offers his personal experience of Apple's headset as a microcosm of what he suspects is a wider user trend. His own usage has decreased from daily interactions to just once or twice a week. A significant barrier to more frequent use, he says, is a setup that involves attaching batteries, booting up, and navigating a complex interface, which makes traditional devices like laptops and smartphones more appealing for regular tasks.

Gurman also blames the Vision Pro's lack of a "killer app" and compelling content for further diminishing the headset's appeal. He notes that it feels better suited to solitary activities – say, on a long flight or while working from home – rather than for use in social situations or around co-workers.

It seems Apple still has a considerable task ahead in evolving the Vision Pro into a device that redefines everyday technology use. In the meantime, several bugs that initially plagued visionOS have been resolved, although many of Apple's own apps are still not optimized for the device's operating system.

In the last ‌visionOS‌ update, Apple added Spatial Personas, which make it feel like you are in the same virtual room as another Vision Pro user. Spatial Personas can be used for watching movies and TV shows together, FaceTime and other video calls, using apps like Freeform, playing games, and more. However, the feature needs other Vision Pro owners to appreciate it, and as Gurman notes, they are still few and far between.

Apple is expected to produce fewer than 400,000 Vision Pro headsets in 2024 due to the complexity of manufacturing, according to analyst Ming-Chi Kuo. However, Apple is said to be already working on a new version of the ‌Apple Vision Pro‌ for 2025 that will be priced more affordably. Meanwhile, the first incarnation of the headset is expected to arrive in additional countries later this year.

Related Roundup: Apple Vision Pro
Buyer's Guide: Vision Pro (Buy Now)
Related Forum: Apple Vision Pro

Top Rated Comments

truthsteve Avatar
4 weeks ago
oh really because I thought consumer interest would go up
Score: 62 Votes (Like | Disagree)
robvalentine Avatar
4 weeks ago
Too niche and expensive.
Score: 56 Votes (Like | Disagree)
and 1989 others Avatar
4 weeks ago
Its price point is too high for most consumers. What has worn off is the novelty factor. Cannot imagine most people going in to actually buy a device, more likely to see what the hype is about.
Score: 51 Votes (Like | Disagree)
MilaM Avatar
4 weeks ago
I almost forgot this thing existed ?. Thank you for reminding me.
Score: 33 Votes (Like | Disagree)
lenningj Avatar
4 weeks ago
It doesn't replace any existing devices I have already. I don't see a need for this (personally) in it's current form
Score: 32 Votes (Like | Disagree)
atomic.flip Avatar
4 weeks ago
There is no single activity on the Vision Pro or any AR/VR headset that inspires a user to feel they simply cannot accomplish something without their headset. It’s not like a pair of glasses for those with poor eyesight or a wrist watch for telling time or a “smart phone” for a million things we used to use other less versatile devices to accomplish.

Without that feeling of “I just can’t imagine working on this one thing or navigating something or other without my Vision Pro” and without a sub 1K price or amazing and easy to access financing option there’s just no way this or any similar product will take off.
Score: 27 Votes (Like | Disagree)

Popular Stories

General Apps Messages

iMessage Down for Some Users [Update: Service Restored]

Thursday May 16, 2024 3:00 pm PDT by
The iMessage service that Apple users to send messages to one another appears to be down for some users, and messages are failing to go out or are taking an extra long time to send. There are numerous reports about the issue on social networks and a spike of outage reports on Down Detector, but Apple's System Status page is not yet reporting an outage. Update: Apple's status page says...
iOS 17

Troubling iOS 17.5 Bug Reportedly Resurfacing Old Deleted Photos

Wednesday May 15, 2024 5:29 am PDT by
There are concerning reports on Reddit that Apple's latest iOS 17.5 update has introduced a bug that causes old photos that were deleted – in some cases years ago – to reappear in users' photo libraries. After updating their iPhone, one user said they were shocked to find old NSFW photos that they deleted in 2021 suddenly showing up in photos marked as recently uploaded to iCloud. Other...
iphone 15 pro max vs iphone 16 pro max

iPhone 16 Pro Max Looks This Much Bigger Beside iPhone 15 Pro Max

Thursday May 16, 2024 4:51 am PDT by
This year's upcoming iPhone 16 Pro Max is expected to get a boost in overall size from 6.7-inches to 6.9-inches, and a new image gives us a good idea of how the current iPhone 15 Pro Max compares to what could be Apple's largest ever iPhone. The image above, posted on X by ZONEofTECH, shows a dummy model representing the ‌iPhone 16 Pro‌ Max alongside an actual iPhone 15 Pro Max. Dummy...
iOS 17

iOS 17.5 Bug May Also Resurface Deleted Photos on Wiped, Sold Devices

Friday May 17, 2024 12:24 pm PDT by
A bug in iOS 17.5 is apparently causing photos that have been deleted to reappear, and the issue seems to impact even iPhones and iPads that have been erased and sold off to other people. A Reddit user wiped an iPad following Apple's guidelines in September of 2023 before selling it off to a friend. That friend updated the iPad to iPadOS 17.5 this week, and began seeing the Reddit user's old ...
oled m4 ipad pro grainy display reports

OLED iPad Pro Users Report 'Grainy' Displays, But It May Not Be a Defect

Friday May 17, 2024 5:57 am PDT by
Some new M4 iPad Pro models are exhibiting a visible static grain pattern across the OLED display, according to several user reports on Reddit (1, 2, 3) and the MacRumors Forums. Image credit: MacRumors user bk215 Users who see the grain generally report that it is most noticeable in dark environments with the display set at a low to medium brightness while viewing content with gray or muted...
Delta Hands On Feature

iPhone Emulators on the App Store: Game Boy, N64, PS1, PSP, and More

Thursday May 16, 2024 12:45 pm PDT by
In April, Apple updated its guidelines to allow retro game emulators on the App Store, and several popular emulators have already been released. The emulators released so far allow iPhone users to play games released for older consoles from Nintendo, Sony, SEGA, Atari, and others. A list of some popular emulators available on the App Store so far follows. Released Delta Delta is...