More Users Trust Amazon and Google to Handle Their Personal User Data Than Apple, Survey Suggests

According to a new survey, more users trust Amazon and Google to handle their personal user data and internet browsing activity than Apple, while users overwhelmingly distrust Facebook, TikTok, and Instagram.

apple privacy
The survey conducted by The Washington Post sampled over 1,000 internet users in the U.S. about how much they trust Facebook, TikTok, Instagram, WhatsApp, YouTube, Google, Microsoft, Apple, and Amazon to "responsibly" handle their user data and browsing activity.

Users were polled on whether they trust the companies and platforms "a great deal," "a good amount," "not much," or "not at all," with users also able to state they had no opinion of a given company.

Among respondents, 18% said they trust Apple "a great deal," while Google and Amazon scored 14%. But in the "a good amount" category, Amazon took the lead with 39%, Google with 34%, and Apple trailing with 26%. Combining the two positive categories, Apple's overall net positive score was 44%, lagging behind Google's 48% and Amazon's 53%.

internet trust survey
On the negative side, survey data indicated that out of Amazon, Apple, Google, and Microsoft, 40% of those surveyed said they don't trust Facebook at all to handle their user data. Facebook took the crown for being the least trustworthy out of all those listed. A separate survey last week revealed a similar sentiment amongst users, naming Facebook, now known as Meta, as the worst company of 2021.

Apple tied Amazon for the best net negative score at 40%, with Microsoft coming in at 42% and Google at 47%.

Internet users were also asked about targeted online advertising, with 82% saying they find targeted online ads annoying, 74% finding them invasive, and only 27% finding them helpful. One of Apple's most controversial and talked-about privacy measures introduced in recent years is App Tracking Transparency, which indirectly aims to limit the annoying and invasive ads seemingly disliked by most users.

App Tracking Transparency (ATT) requires apps to ask for users' consent before tracking them across other apps and websites. For users opted out of the tracking, apps and data brokers such as Facebook have fewer data points to show users targeted advertising online. Facebook has lobbied against ATT, calling it harmful to small businesses that rely on ads to keep afloat.

Tag: Privacy

Top Rated Comments

sunapple Avatar
31 months ago
Hard evidence users have no clue about their privacy.
Score: 162 Votes (Like | Disagree)
Apple_Robert Avatar
31 months ago
The survey shows there a lot of dumb and ignorant tech users.
Score: 78 Votes (Like | Disagree)
Mlrollin91 Avatar
31 months ago
Ah, yes. Trust the company that makes its money by selling your data. Makes perfect sense!
Score: 73 Votes (Like | Disagree)
Madhatter32 Avatar
31 months ago
Google and Amazon over Apple? Seriously? As George Carlin used to say, "never underestimate the power of stupid people in large groups."
Score: 55 Votes (Like | Disagree)
aplnub Avatar
31 months ago
I don't trust any of them. Apple has ruined their privacy high ground. At least FB and Amazon didn't parade around holier then though about it.
Score: 50 Votes (Like | Disagree)
adamjackson Avatar
31 months ago
It's good to see it visualized this way. The No opinion category is what put Apple behind Amazon which means not enough people know how massively intrusive Amazon is and how massively privacy conscious Apple is by comparison.

A few journalists have blocked traffic to Amazon's IP block on their computer and found the internet is basically not usable. This isn't a privacy violation in itself but it shows how much control Amazon has on the global internet.

EDIT: here's an article back in 2019 - https://gizmodo.com/i-tried-to-block-amazon-from-my-life-it-was-impossible-1830565336
Score: 42 Votes (Like | Disagree)

Popular Stories

iOS 18 Apple Music Messages and Notes Feature 1

iOS 18 Rumored to Add New Features to These 15 Apps on Your iPhone

Tuesday April 30, 2024 10:44 am PDT by
Apple is expected to announce iOS 18 during its WWDC keynote on June 10, and new features have already been rumored for many apps, including Apple Music, Apple Maps, Calculator, Messages, Notes, Safari, and others. Below, we recap iOS 18 rumors on a per-app basis, based on reports from MacRumors, Bloomberg's Mark Gurman, and others: Apple Maps: At least two new Apple Maps features are...
maxresdefault

Apple Event Rumors: iPad Pro With M4 Chip and New Apple Pencil With Haptic Feedback

Sunday April 28, 2024 6:19 am PDT by
In his Power On newsletter today, Bloomberg's Mark Gurman outlined some of the new products he expects Apple to announce at its "Let Loose" event on May 7. Subscribe to the MacRumors YouTube channel for more videos. First, Gurman now believes there is a "strong possibility" that the upcoming iPad Pro models will be equipped with Apple's next-generation M4 chip, rather than the M3 chip that...
iPad Pro OLED Feature 2

Apple to Use 'Best OLED Panels on the Market' for Upcoming iPad Pro

Monday April 29, 2024 10:04 am PDT by
Apple's upcoming iPad Pro models will feature "by far the best OLED tablet panels on the market," according to Display Supply Chain Consultants. Set to be announced on May 7, the OLED iPad Pro models will feature LTPO (a more power efficient form of OLED), a 120Hz ProMotion refresh rate, and a tandem stack and glass thinning that will bring "ultra-thin and light displays" that support high...
iOS 18 General Notes Feature 2

iOS 18 Rumored to 'Overhaul' Notes, Mail, Photos, and Fitness Apps

Sunday April 28, 2024 6:44 am PDT by
Bloomberg's Mark Gurman today said that iOS 18 will "overhaul" many of Apple's built-in apps, including Notes, Mail, Photos, and Fitness. Gurman did not reveal any specific new features planned for these apps. It was previously rumored that the Notes app will gain support for displaying more math equations, and a built-in option to record voice memos, but this is the first time we have...
iPad Air 5 Colors

Apple's M1 iPad Air Drops to New Low Price of $399.99 at Best Buy

Monday April 29, 2024 7:12 am PDT by
Best Buy today has discounted Apple's M1 iPad Air (64GB Wi-Fi) to a new all-time low price of $399.99 in the Starlight color option, down from $599.99. Best Buy says this deal will last through the end of the day, and it's only available in one color at this record low price. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may receive a...
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
ios 17 5 repair state

iOS 17.5 Includes 'Repair State' Option That Doesn't Require Turning Off Find My for Service

Tuesday April 30, 2024 1:24 pm PDT by
With iOS 17.5, Apple is adding a "Repair State" feature that is designed to allow an iPhone to be sent in for service without deactivating Find My and Activation Lock. The fourth iOS 17.5 beta that came out today adds a "Remove This Device" option for all devices in Find My, and using it with an iPhone puts that iPhone into the new Repair State. Right now, sending an iPhone to Apple to be...