Apple Now Letting Developers Know When Customers Request In-App Refunds to Prevent Scams
Apple is introducing a new in-app purchase server notification system that lets developers know when a customer requests and receives a refund for an in-app purchase, allowing the developer to take an appropriate action, such as revoking the purchased item.
Developers are not involved in Apple's refund process, which is handled by the company. Prior to now, when a user requested and received a refund for an in-app purchase, developers were not notified about the refund, leading to situations where customers could get a refund for a purchase and keep the in-app purchase.
It also caused issues with customer support as there was no clear communication between Apple and the developer in respect to in-app purchases.
In iOS 14, when a customer receives a refund for an in-app purchase, developers will receive a server notification and updated receipts with canceled transactions. From there, the developer can alert the customer about the refund and take the appropriate steps to remove the content.
Apple says that these changes will give developers more control over customer interactions, making gameplay more fair for all players and protecting the app's economy. Apple believes the notification system will also make it clear to players who have used refunds in this way that there are repercussions for refunds and that items won't be able to be kept.
Apple's refund notification system is live for developers as of today, and more details can be found in Apple's "What's new with in-app purchases" session that's available on the Apple Developer website.
Popular Stories
Update 10:06 a.m.: iOS 26 is rolling out now, though it may take a bit for all users to see it, so keep checking!
Today's the day! Apple is about to release iOS 26, which will deliver the biggest redesign since iOS 7 and bring a range of new features and improvements to iPhones worldwide. It's Apple's biggest software update of the year, and Apple announced at last week's iPhone event that...
In the iOS 26 release notes, Apple is warning iPhone users that installing the new software might have a temporary impact on battery life, which is normal.
A new support document explains that major iOS updates require background setup like indexing data and files for search, downloading new assets, and updating apps.
Further, Apple says that new features could require more resources,...
Apple's annual September event is now in the rearview mirror, with the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, Apple Watch Series 11, Apple Watch Ultra 3, Apple Watch SE 3, and AirPods Pro 3 set to launch this Friday, September 19.
As always, there is more to come. In his Power On newsletter today, Bloomberg's Mark Gurman said Apple plans to release many products in the...
Apple today released updated firmware for the AirPods Pro 2 and the AirPods 4, introducing support for the new AirPods features that are included in iOS 26, iPadOS 26, and macOS Tahoe.
The firmware has a build number of 8A356, and it replaces the current 7E93 firmware.
With Apple's new software updates, the AirPods Pro 2 and the AirPods 4 support better audio quality for phone calls and...
Apple will launch its new iPhone 17 lineup and ultra-thin iPhone Air in stores on Friday, September 19, and the company has already shown off the new devices at its fall event, which ran with the the tagline "Awe dropping."
The iPhone 17 series brings a host of new features and enhancements. Here's a rundown of the biggest upgrades and changes:
iPhone 17
Display Changes
The iPhone...
Following three months of beta testing, iOS 26 was released today, September 15. The update is compatible with the iPhone 11 series and newer, and it is available to install via the Settings app, under General → Software Update.
Below, we have highlighted eight new features included in iOS 26. Even more new features and changes are outlined in Apple's release notes for the update.
Some of ...
T-Mobile President Jon Freier today shared real-world photos of Apple's boxes for the iPhone Air, iPhone 17 Pro, and iPhone 17 models, which launch on Friday.
Image Credit: Jon Freier
Apple has typically included iPhone box renders in its product environmental reports, but it did not do so for the latest models. However, Apple's iPhone Upgrade Program page does offer some images of the boxes, ...
