MacBook Pro Anti-Reflective Coating Repair Program Remains in Effect, But 2013-2014 Models No Longer Eligible

Apple continues to authorize free display repairs for eligible MacBook and MacBook Pro models with anti-reflective coating issues for up to four years after the affected notebook's original purchase date, the company said in an internal memo distributed to Apple Authorized Service Providers this week.

MacBook Pro anti reflective wearing off
Models that remain eligible for the repair program:

  • MacBook Pro (13-inch, Early 2015)
  • MacBook Pro (15-inch, Mid 2015)
  • MacBook Pro (13-inch, 2016)
  • MacBook Pro (15-inch, 2016)
  • MacBook Pro (13-inch, 2017)
  • MacBook Pro (15-inch, 2017)
  • MacBook (12-inch, Early 2015)
  • MacBook (12-inch, Early 2016)
  • MacBook (12-inch, Early 2017)

Apple has not added any MacBook Pro or MacBook Air models released in 2018 or later to the eligibility list at this time.

In its memo, obtained by MacRumors, Apple adds that MacBook Pro models released in 2014 and earlier are no longer eligible for the program. Most of those units should be well past the repair program's four-year coverage window, but perhaps some were sold by resellers at a later date and were still eligible until now.

Apple began this repair program in October 2015 after some MacBook and MacBook Pro users experienced issues with the anti-reflective coating wearing off or delaminating on Retina displays. Apple has never posted the repair program to its website, opting instead to handle the matter more quietly.

Over the years, the issues have led to an online petition with nearly 5,000 signatures, a Facebook group with over 17,000 members, and complaints across the Apple Support Communities, Reddit, and our own MacRumors forums. A so-called "Staingate" website was set up to share photos of affected MacBooks.

Apple's internal service guide for this issue continues to state that customers who already incurred out-of-warranty costs related to this issue are eligible for a refund, which can be initiated by contacting Apple support.

Affected customers can schedule an appointment at an Apple Store or at an Apple Authorized Service Provider on Apple's support website by selecting Mac → Mac Notebooks → Hardware Issues → Display Issue. Apple advises technicians to quote customers a 3-5 business day turnaround time.

Related Roundup: MacBook Pro 14 & 16"
Related Forums: MacBook Pro, MacBook

Top Rated Comments

winstars Avatar
55 months ago
Somehow, despite coming to this website almost every day, I did NOT know about this program. I really don't remember seeing anything about this issue. My bad...

As the owner of a early 2013 MBP whose screen looks very similar to the photo in the article above, it sucks that I am no longer eligible for a program that was apparently fairly secret...
Score: 12 Votes (Like | Disagree)
gianpan Avatar
55 months ago
This is so lame from Apple, my 2013 mbp screen looks like crap, yet they never felt the need to issue a recall or free repair officially, they just kept quiet about it and now I am learning I am not eligible anymore (because I am supposed to upgrade or what?).
Score: 11 Votes (Like | Disagree)
mekump Avatar
55 months ago
We have an late 2013 15” MacBook pro with this issue. I wish I had known about this repair program. IMO, this is something that should be repaired no matter how old the laptop is.
Score: 10 Votes (Like | Disagree)
tigerintank Avatar
55 months ago
Add me to the list of regular MR visitors who's disappointed in Apple keeping quiet...late 2013 owner who has had a mild version of the above for a few years now and had I known about it in time would definitely have taken it to the apple store for repair.

Tbh not sure how much difference it'll make to my next laptop decision, as a current MBP replacement is too expensive. When the time comes I'll definitely be looking at windows laptops as well - maybe I'll find similar probs there and have to adjust my expectations down...
Score: 4 Votes (Like | Disagree)
IIGS User Avatar
55 months ago
It kinda stinks that you have to be constantly vigilant to all the different recalls and such for $1,200+ computers that are only a few years old. If it's problem enough to be a recall, just publicly tell people. Or contact the last person the device is registered to in an Apple account.

Apple could do better. First in quality control and in customer care follow up.

I think maybe Tim focused to much on minimizing supply chain costs and not enough on quality control. Either way, these issues are simply unacceptable from such a mature product. We're not talking the first generation Core Duo MPB's here...
Score: 3 Votes (Like | Disagree)
qkypgy Avatar
55 months ago
Yep, went to the Apple Store in July to fix my 2014 MBP's Staingate, was told I was out of the warranty program period, and they wanted $470+ to replace the screen assembly. Insane that the screen is otherwise in perfect condition, all but the awful coating. Yet Apple called themselves eco-friendly. I ended up buying some Pledge wet wipes and just scrubbed away the coating myself. The screen is now shiny and perfect.
Score: 3 Votes (Like | Disagree)

Popular Stories

iPhone 16 Camera Lozenge 2 Perspective Gray

Five Key Upgrades Coming to iPhone 16

Friday March 15, 2024 1:45 pm PDT by
The iPhone is Apple's top-selling product, and it gets an update every year. In 2024, we're expecting the iPhone 16 and iPhone 16 Pro lineup, with an arguably more interesting feature set than we got with the iPhone 15 and iPhone 15 Pro. Subscribe to the MacRumors YouTube channel for more videos. Capture Button All four iPhone 16 models are set to get a whole new button, which will be...
iphone se 4 modified flag edges

iPhone SE 4 Expected to Depreciate Heavily

Tuesday March 12, 2024 9:04 am PDT by
Resale value trends suggest the iPhone SE 4 may not hold its value as well as Apple's flagship models, according to SellCell. According to the report, Apple's iPhone SE models have historically depreciated much more rapidly than the company's more premium offerings. The third-generation iPhone SE, which launched in March 2022, experienced a significant drop in resale value, losing 42.6%...
apple wallet drivers license feature

Apple Said iPhone Driver's Licenses Would Expand to These 8 U.S. States… Two Years Ago

Thursday March 14, 2024 7:33 am PDT by
In just four U.S. states, residents can add their driver's license or ID to the Apple Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports, businesses, and venues. Adoption of the feature has been slow since Apple first announced it in September 2021, with IDs in the Wallet app only available in Arizona,...
airpods 3 orange

Two New AirPods 4 Models Expected to Launch in September or October

Sunday March 17, 2024 7:56 am PDT by
Apple suppliers will begin production of two new fourth-generation AirPods models in May, according to Bloomberg's Mark Gurman. Based on this production timeframe, he expects the headphones to be released in September or October. Gurman expects both fourth-generation AirPods models to feature a new design with better fit, improved sound quality, and an updated charging case with a USB-C...
OLED iPad Air

iPad Air Next on Apple's OLED Tablet Roadmap Following iPad Pro

Friday March 15, 2024 3:30 am PDT by
The iPad Air will be the next Apple tablet to adopt OLED display panel technology following its upcoming OLED iPad Pro models, according to an updated forecast from research firm Omdia (via The Elec). "In 2028, we expect the iPad Air to go OLED as well, with the iPad Air using single-stack and the iPad Pro using two-stack tandem OLEDs," said Omdia researcher Kang Min-soo, speaking on...
When To Expect New iPads Feature 1

Apple to Announce New iPads on March 26, Rumors Claim

Monday March 18, 2024 4:02 am PDT by
Apple is widely expected to release new iPad Air and OLED iPad Pro models in the next few weeks. According to new rumors coming out of Asia, the company will announce its new iPads on Tuesday, March 26. Chinese leaker Instant Digital on Weibo this morning 日发布%23">claimed that the date will see some sort of announcement from Apple related to new iPads, but stopped short of calling it an...
Walmart MacBook Air M1

Walmart Begins Selling MacBook Air With M1 Chip for $699 in U.S.

Friday March 15, 2024 6:57 am PDT by
Walmart today announced that it has started selling the MacBook Air with the M1 chip in the U.S., with pricing set at a very reasonable $699. The laptop can be ordered now on Walmart.com, and it will be available soon at select Walmart stores. This is the first time that customers can purchase a Mac that is sold directly by Walmart, the company said in a press release. Some other retailers...