Apple Apologizes After Stolen Apple ID Credentials Aided in Phishing Attack in China

Apple has formally apologized to users in China over the hacking of some Chinese accounts in a series of phishing scams that hit the country last week. The successful phishing attacks used stolen Apple IDs to gain access to customer funds, leading to "a small number of...users' accounts" being accessed through these scams (via The Wall Street Journal).

appleid
In a statement shared in China today, Apple said: "We are deeply apologetic about the inconvenience caused to our customers by these phishing scams."

When news of the incident emerged last week, Chinese mobile payment companies Alipay and WeChat reported that hackers were able to take an unknown amount of money from accounts using stolen Apple IDs. Some users were said to have lost up to 2,000 yuan ($288) following the breach.

According to Apple's new statement, these victims had not enabled two-factor authentication, making it easier for the hackers to gain access to their accounts. Apple didn't confirm how many users were affected in China, how much money was stolen in total, or how the hackers gained access to the Apple IDs in question. The company encouraged all users to enable two-factor authentication on their accounts to ensure further security protections are in place.

China remains important to Apple's overseas expansion plans, but the company has faced numerous speed bumps in this regard over the years. In 2018, Apple moved Chinese iCloud data to state-owned China Telecom, which brought up user privacy concerns; faced an issue with an overabundance of illegal gambling apps on the Chinese iOS App Store; and is now attempting to clamp down on iMessage spam in the country.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

Apple Announces Special Event in New York Feature

Apple Announces Special Event in New York, London, and Shanghai on March 4

Monday February 16, 2026 6:05 am PST by
Apple today announced a "special Apple Experience" in New York, London, and Shanghai, taking place on March 4, 2026 at 9:00am ET. Apple invited select members of the media to the event in three major cities around the world. It is simply described as a "special Apple Experience," and there is no further information about what it may entail. The invitation features a 3D Apple logo design...
M3 iPad Air

Apple's Next Two Products Are Coming Soon

Thursday February 12, 2026 11:17 am PST by
Apple plans to release an iPhone 17e and an iPad Air with an M4 chip "in the coming weeks," according to the latest word from Bloomberg's Mark Gurman. "Apple retail employees say that inventory of the iPhone 16e has basically dried out and the iPad Air is seeing shortages as well," said Gurman. "I've been expecting new versions of both (iPhone 17e and M4 iPad Air) in the coming weeks."...
Apple Announces Special Event in New York Feature 1

Apple Event on March 4: Here's What to Expect

Tuesday February 17, 2026 8:08 am PST by
Apple on Monday invited selected journalists and content creators to a "special Apple Experience" on Wednesday, March 4 in New York, London, and Shanghai. At an Apple Experience, attendees are typically given the opportunity to try out Apple's latest hardware or software. Following the launch of Apple Creator Studio last month, for example, some content creators attended an Apple Experience...
iphone 17 pro dark blue 1

Gurman: iPhone 18 Pro Could Be Underwhelming

Monday February 16, 2026 4:24 am PST by
Apple's upcoming iPhone 18 Pro and iPhone 18 Pro Max models "won't be a big update," according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that the iPhone 18 Pro models will "represent minor tweaks from last year's iPhone 17 Pro and 17 Pro Max." He compared the upgrade to Apple's past practice of appending the letter "S" to its more minor...
Coffee Burgundy and Purple iPhone 18 Pro Mock

Five iPhone 18 Pro Features Revealed in New Report

Friday February 13, 2026 8:43 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are still seven months away, an analyst has revealed five new features the devices will allegedly have. Rumored color options for the iPhone 18 Pro models In a research note with investment firm GF Securities on Thursday, analyst Jeff Pu outlined the following upgrades for the iPhone 18 Pro models: Smaller Dynamic Island: It has been rumored...

Top Rated Comments

markfc Avatar
96 months ago
What are Apple apologising for?
Not forcing 2FA?
Score: 19 Votes (Like | Disagree)
keysofanxiety Avatar
96 months ago
It seems like everyday for almost two week US tech giants are having to scramble to deal with bad-news stories emanating from their operations and dealings with China.

Nothing to see here of course. ('https://qmap.pub') :rolleyes:
Did you read the article or just see “China” in the title and filled in the blanks?
Score: 19 Votes (Like | Disagree)
AngerDanger Avatar
96 months ago
I hate the blind defense of Apple some MR users provide, but this… really doesn’t seem like Apple’s fault.

1. This wasn't much of a "hack" if the users had to give their info to services not actually hosted by Apple.
2. Apple provides two-factor-authenticaltion as a means to reduce your risk of giving this information over.
Score: 18 Votes (Like | Disagree)
96 months ago
It’s also a big cultural thing in China... a lot can be forgiven if an apology is forthcoming.... not like here in the USA where an apology is an admission of guilt and an invitation for lawsuits.
Score: 14 Votes (Like | Disagree)
Omega Mac Avatar
96 months ago
It seems like everyday for almost two week US tech giants are having to scramble to deal with bad-news stories emanating from their operations and dealings with China.

Nothing to see here of course. ('https://qmap.pub') :rolleyes:
Score: 9 Votes (Like | Disagree)
ronntaylor Avatar
96 months ago
Just curious why this is in the political and social forums?
Any mention of China gets some frothing at the mouth.
Score: 9 Votes (Like | Disagree)