Although the AirPods have been well-received by a majority of users after the holidays, the largest issue persisting online centers around troublesome battery drain issues with the headphones' bundled-in Charging Case. MacRumors reported last week about an initial hubbub of concern coming from AirPods wearers and the Charging Case not living up to Apple's 24 hours of standby life. This week more stories have come out about potential fixes for the issue, as well as reports of some users deciding to return or exchange their AirPods because of the Charging Case problem.

airpods-2
Towards the end of last week, one Redditor posted a fix for the AirPods Charging Case battery drain issue, and a few MacRumors forum members corroborated that resetting the AirPods completely and syncing them back up to each iOS device helped return their Charging Case to normal battery life. Unfortunately, the fix isn't universal, and a large portion of affected users still see large percentage drops in the Charging Case on an hourly and daily basis, even after resetting.

The fact that a software reset works for some users has lead to hope that Apple may address the battery drainage issue in the form of a firmware update for the AirPods sometime in the future, but the company hasn't commented on the problem or mentioned whether or not AirPods will be updated through iOS at all. Apple has quietly updated some of its iOS-connected accessories in the past, including the Apple Pencil through iOS 10.1, which users noted as bringing more fluid and responsive drawing tools to the Pencil.

mitchels-airpods-1
Without the confirmation of a possible software fix, however, there remains the option of exchanging the AirPods at an Apple retail store for another pair, which of course depends on the device's very low stock being available at your local store. In a post on the MacRumors forums, Lihp8270 described their experience with contacting Apple Support about the issue, and having to either return the AirPods and wait six weeks for a replacement, or keep in constant contact with a local Apple retail store and be in line first thing for an exchange.

I did call them. Their solution was to mail it to them, and wait 6 weeks for a replacement. Or I could phone the store myself every day and check to see if they had any new stock in to exchange it, as they couldn't take my details and let me know when an exchange set was available.

My first support chat with the 1st set went to a Senior Advisor, they booked me a Genius Bar appointment. Even though I was talking with the US people from the UK. Exceptionally helpful. But I was passing an Apple store, and since only a few days old. I popped in to see if they had any replacements in stock that I could just switch out rather than waiting another week. They did not, but forwarded me to AppleCare. AppleCare wanted me to mail them their device, and wait 6 weeks with no device, and no money. So I said I'd rather keep hold of them (as they work beyond needing daily charging) until an exchange set was available, or just refund for cash and I'll order more.

So I went back to the store. Asked if they are able to take my details and set any aside and I will exchange my faulty set when they come in. They said no, I'd have to call the store everyday, and ask about stock. Then when they had some, to get in ASAP and swap them before a customer purchased them. No solution they offered was convenient. So I had them refunded.

The same user goes on to describe purchasing a second pair of AirPods, which also began exhibiting the battery drain issues with the Charging Case. Similar stories are growing more common online, as users begin to chart out exactly how much battery the Charging Case is losing in an attempt to see if they can discover a solution. On the bright side, in nearly every case the AirPods themselves have a solid and reliable battery life.

Related Roundup: AirPods 3
Buyer's Guide: AirPods (Don't Buy)
Related Forum: AirPods

Top Rated Comments

Deflorator Avatar
95 months ago
Just remove the battery percentage indicator. See? Problem solved!
Score: 20 Votes (Like | Disagree)
uknowimright Avatar
95 months ago
These are amongst the first few posts of this thread.

Let's assume someone is a real person, who uses Apple products and goes to the Comedy Store for humor and comes here for real information that is also helpful. With is in mind, let's look at these few posts.



So what? Who cares? What will you do with this information? And it really isn't helping me in any way, shape, or form.



Now here's a suggestion that really irritates me when I come here for help and useful information.



Another anecdote that is off topic and completely useless.



Terrific. How unfortunate for you. Not helpful at all. But I would suggest some cosmetic ear surgery for you that will take care of the problems. Vulcan ears don't have this issue. Just ask Spock.


So, coming here for useful information is clearly a waste of time. And the vast majority of the those "humorous" posts just aren't funny.
Think we can all tell what the L is for
Score: 6 Votes (Like | Disagree)
macduke Avatar
95 months ago
These are amongst the first few posts of this thread.

Let's assume someone is a real person, who uses Apple products and goes to the Comedy Store for humor and comes here for real information that is also helpful. With is in mind, let's look at these few posts.



So what? Who cares? What will you do with this information? And it really isn't helping me in any way, shape, or form.



Now here's a suggestion that really irritates me when I come here for help and useful information.



Another anecdote that is off topic and completely useless.



Terrific. How unfortunate for you. Not helpful at all. But I would suggest some cosmetic ear surgery for you that will take care of the problems. Vulcan ears don't have this issue. Just ask Spock.


So, coming here for useful information is clearly a waste of time. And the vast majority of the those "humorous" posts just aren't funny.
Then maybe go away forever?
Score: 6 Votes (Like | Disagree)
LordQ Avatar
95 months ago
Apple has quietly updated some of its iOS-connected accessories in the past, including the Apple Pencil through iOS 10.1 ('https://www.reddit.com/r/ipad/comments/59b59d/101_also_contained_firmware_update_for_apple/'), which users noted as bringing more fluid and responsive drawing tools to the Pencil.
So they might update the AirPods to add the option to skip a song with a double tap rather than invoke Siri?
Score: 5 Votes (Like | Disagree)
Larry The L Avatar
95 months ago
These are amongst the first few posts of this thread.

Let's assume someone is a real person, who uses Apple products and goes to the Comedy Store for humor and comes here for real information that is also helpful. With is in mind, let's look at these few posts.

It's only a matter of time until we discover the issue that led to Tim Cook delaying the release of these wireless earphones.
So what? Who cares? What will you do with this information? And it really isn't helping me in any way, shape, or form.

Just remove the battery percentage indicator. See? Problem solved!
Now here's a suggestion that really irritates me when I come here for help and useful information.

I would rather have this issue than what happend to my pair of AirPods. Right AirPod stoped working seconds after the unboxing. Replacement on way so let's hope I'll get more lucky this time
Another anecdote that is off topic and completely useless.

Mine are flawless except for the fact that they fall out of my ears every 30 minutes, even when I'm sitting still at my desk.
Terrific. How unfortunate for you. Not helpful at all. But I would suggest some cosmetic ear surgery for you that will take care of the problems. Vulcan ears don't have this issue. Just ask Spock.


So, coming here for useful information is clearly a waste of time. And the vast majority of the those "humorous" posts just aren't funny.
Score: 5 Votes (Like | Disagree)
Naraxus Avatar
95 months ago
Mate, you shouldn't waste your time. It is unfortunate but most information is vitriol towards Apple and Timmy. I say just read, get angry and laugh at the hate. Makes my morning turds much easier to exorcise.
Maybe it's vitriol towards the mediocre & substandard products that Apple has produced in the last few years from long-time Apple customers who remember that Apple used to mean quality & not just chasing numbers from a bean-counting CEO
Score: 4 Votes (Like | Disagree)

Popular Stories

iOS 18 Siri Integrated Feature

iOS 18 Will Add These New Features to Your iPhone

Friday April 12, 2024 11:11 am PDT by
iOS 18 is expected to be the "biggest" update in the iPhone's history. Below, we recap rumored features and changes for the iPhone. iOS 18 is rumored to include new generative AI features for Siri and many apps, and Apple plans to add RCS support to the Messages app for an improved texting experience between iPhones and Android devices. The update is also expected to introduce a more...
iPhone 16 Camera Lozenge 2 Colors

iPhone 16 Plus Rumored to Come in These 7 Colors

Wednesday April 10, 2024 3:52 am PDT by
Apple's iPhone 16 Plus may come in seven colors that either build upon the existing five colors in the standard iPhone 15 lineup or recast them in a new finish, based on a new rumor out of China. According to the Weibo-based leaker Fixed focus digital, Apple's upcoming larger 6.7-inch iPhone 16 Plus model will come in the following colors, compared to the colors currently available for the...
apple silicon feature joeblue

Macs to Get AI-Focused M4 Chips Starting in Late 2024

Thursday April 11, 2024 10:10 am PDT by
Apple will begin updating its Mac lineup with M4 chips in late 2024, according to Bloomberg's Mark Gurman. The M4 chip will be focused on improving performance for artificial intelligence capabilities. Last year, Apple introduced the M3, M3 Pro, and M3 Max chips all at once in October, so it's possible we could see the M4 lineup come during the same time frame. Gurman says that the entire...
top stories 13apr2024

Top Stories: M4 Mac Roadmap Leaked, New iPads in Second Week of May, and More

Saturday April 13, 2024 6:00 am PDT by
Apple's hardware roadmap was in the news this week, with things hopefully firming up for a launch of updated iPad Pro and iPad Air models next month while we look ahead to the other iPad models and a full lineup of M4-based Macs arriving starting later this year. We also heard some fresh rumors about iOS 18, due to be unveiled at WWDC in a couple of months, while we took a look at how things ...
new best buy blue

Best Buy Opens Up Sitewide Sale With Record Low Prices on M3 MacBook Air, iPad, and Much More

Saturday April 13, 2024 7:41 am PDT by
Best Buy this weekend has a big sale on Apple MacBooks and iPads, including new all-time low prices on the M3 MacBook Air, alongside the best prices we've ever seen on MacBook Pro, iPad, and more. Some of these deals require a My Best Buy Plus or My Best Buy Total membership, which start at $49.99/year. In addition to exclusive access to select discounts, you'll get free 2-day shipping, an...