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Apple Pay Launches in Australia for American Express Cardholders

Wednesday November 18, 2015 10:44 am PST by Joe Rossignol
Apple Pay has launched in Australia in partnership with American Express, expanding iPhone-based mobile payments to a fourth country following Canada earlier this week. The service can be used at Coles, Harvey Norman, Kmart, McDonald's, Starbucks, Woolworths and other select Australian stores that accept American Express and have NFC-equipped payment terminals.

Apple-pay-in-stores-amex
American Express cardholders can add credit cards in the Wallet app on iOS 9.1 by tapping the "Add Credit or Debit Card" option. Apple Pay currently only works with cards issued directly by American Express, and not bank-issued cards like the CommBank Awards American Express or Westpac Altitude Black American Express cards.

Apple says Australian customers will "soon" be able to add store credit cards and loyalty cards to Wallet, and use them to make purchases and redeem rewards with Apple Pay. Kohl's became the first U.S. retailer to offer store-branded cards in Apple Pay last month, while Walgreens launched the first stateside Apple Pay loyalty rewards program a few weeks ago.

American Express is not as popular or widely accepted as MasterCard or Visa in Australia, but the partnership could place pressure on negotiations between Apple and Australian banks like Commonwealth Bank, NAB and Westpac. No bank-issued debit and credit cards work with Apple Pay in Australia at this time.

Australia, like Canada and many European countries, has been well prepared for Apple Pay, as many retailers and businesses have the required contactless payments infrastructure in place. The country has also adopted Chip-and-PIN cards, and Apple Pay is a natural extension of that functionality.

Apple has slowly rolled out Apple Pay since announcing the service, starting with the U.S. in October 2014 and expanding to the U.K. last July. Beyond Australia and Canada, Apple is also partnering with American Express to bring Apple Pay to Spain, Singapore and Hong Kong next year.

Apple Pay recently gained support for Tesco Bank and TSB in the U.K. and over 90 new participating U.S. issuers. Yesterday, Apple confirmed that Apple Pay support is also coming to Domino's and Cinnabon in the U.S. by yearend and 2016 respectively. Starbucks, KFC and Chili's locations will adopt Apple Pay next year.

Apple's website has a new page with more details about Apple Pay in Australia.

Related Roundup: Apple Pay
Tags: Australia, American Express
[ 147 comments ]


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sladey
45 months ago

I'm confused by this sentiment. Last time I was in Australia about 50% of the stores that I saw had AmEx logos on their doors. Are they a particularly bad bank there or something?


Background to card payments in Australia...

CONTACTLESS PAYMENT: Has been up and running for 5 years already by simply tapping your credit/debit card on the reader at almost every retailer, or more recently your phone with NFC chip sticker on the back. Apple Pay is not a revolution in Australia, its a "who cares" moment. So instead of tapping your phone or card, you tap your phone or watch. Whoop-de-doo!!!

BANKS: there are four main banks in Australia who dominate banking. They take 82 cents per $100 card payment and they are unwilling to make a deal with Apple to hand over 15 cents when the contactless system that exists is in use everyday by nearly every Australian with a bank account. What's in it for the banks to do a deal with Apple? Nothing except a loss of profit.

AMEX: in Australia has in the past charged retailers EXCESSIVE fees for accepting payments. To share the love, retailers have in the past either decided not to accept Amex or charged customers additional fees on top of their purchase cost.

As a result many many Australians do not now and never will use Amex as they are viewed as overcharging scumbags. Some retailers, presumably in order top pick up the tourist dollar from overseas visitors, now accept Amex but for many Australians Amex carries a lot of negative baggage.

Amex has tried to expand its foothold in Australia by:
- reducing its fees slightly to retailers, although their reputation is ingrained in the Australian psyche and some retailers still charge higher fees for using Amex because the public expects them too.
- introducing co-branded Amex cards with large retailers like David Jones. These will work with Apple Pay as they are genuine Amex cards
- introducing co-branded Amex cards with the four banks (although these are usually supplementary cards to a Visa or Mastercard account with those banks). These are the bulk of Amex cards and WILL NOT WORK with Apple Pay because the banks will not give up their lucrative fees.
Rating: 7 Votes
Avatar
tmanto02
45 months ago

Australia has real coffee, only stupid Americans go to Starbucks in Australia thinking it sells "coffee".

This. Starbucks coffee is rubbish. There are many case studies as to why Starbucks failed in Australia - and the reason was because their coffee is horrible compared to local coffee shops that are literally everywhere.
Rating: 7 Votes
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entropys
45 months ago
There must be at least several dozen people in Australia that actively use Amex.
Rating: 6 Votes
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landroverz7
45 months ago
Just added my AMEX card here in Melbourne its 6:45am. Need to wait for the shops to open to try it out haha
Rating: 5 Votes
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BrentD
45 months ago

... stick on NFC chip which is compatible with any smart pone.

Stick on NFC chip... What could possibly go wrong?!
Rating: 5 Votes
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avanpelt
45 months ago
ApplePay is infinitely more useful in Australia, Canada, and the UK when cards are loaded into the iPhone than it is here in the U.S. I have every single Amex and Visa card I own linked to ApplePay and almost nowhere to use ApplePay except for fast food joints. And Apple's big news is that Dominos, KFC, Chili's and Cinnabon will be supporting ApplePay soon. Great...even more places to use the technology that my waistline doesn't need.
Rating: 5 Votes
Avatar
avanpelt
45 months ago

Just go to commonwealth bank and get a stick on NFC chip which is compatible with any smart pone. Much better than... Ugh... American express.


Or, just tape your card to the outside of your wallet. That's about the level of security that a "stick on" NFC beacon would provide.
Rating: 4 Votes
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KazuSnow
45 months ago

Starbucks?

Australia has real coffee, only stupid Americans go to Starbucks in Australia thinking it sells "coffee".
Rating: 4 Votes
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jsmith189
45 months ago
I'm sure the 17 people in the country that use AMEX are having an amazing time.
Rating: 4 Votes
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aristobrat
45 months ago

Just added my AMEX card here in Melbourne its 6:45am. Need to wait for the shops to open to try it out haha

There's got to be a coffee shop open near you?! GO TEST! lol
Rating: 3 Votes

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