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'Starbucks' Articles

Starbucks App for iOS Updated With New Stores and Ordering Layout, Face ID Support

The Starbucks app for iOS devices was today updated to version 4.5, introducing a refined user interface for locating nearby stores and placing orders. Finding a Starbucks store that's close by is easier following the 4.5 update, with an improved map that makes it easier to see which stores are closest to you. One-tap filters that are better organized offer a faster way to find a suitable location, and when you tap on a store from the available store list, you're now presented with a map and directions to it. Ordering has also been improved, with a main menu that offers images of each available product and a more intuitive, easy-to-use layout for drilling down into each food and drink section. 👀🗺☕️Starbucks for iOS and Android v4.5 is rolling out, with a brand new Stores experience, much-improved browsing in Order, Touch/Face ID working with Passcode Lock, and tons of bug fixes. Let us know what you think! pic.twitter.com/VvXk6oJz0u— Jason Stoff ☕️ (@jstoff) January 29, 2018 While the iOS App Store update info focuses only on the new store location features, a product designer at Starbucks says the update also includes Touch ID and Face ID support for locking the Starbucks app and a long list of bug fixes. The Starbucks app can be downloaded from the App Store for free. [Direct Link

Apple CEO Tim Cook Says Financing iPhone X Can Work Out to Cost of Just a Few Nice Coffees Per Week

While the iPhone X starts at $999 in the United States, with an even more expensive 256GB model available for $1,149, Apple CEO Tim Cook believes the price can ultimately work out to less than one cup of coffee per day. On a conference call after Apple reported its fourth quarter earnings results on Thursday, Cook started by saying the iPhone X can be financed for as little as $33 per month at select carriers in the United States. AT&T, for example, offers the base model iPhone X for 30 monthly payments of $33.34, which works out to exactly $1,000 over that period. "I think it's important to remember that a large number of people pay for the phone by month," said Cook. "I think you would find you could buy an iPhone X for $33/month. So, if you think about that, that's a few coffees a week -- it's less than a coffee a day at one of these nice coffee places." Cook added that many customers are now trading in their current iPhone towards their next iPhone, reducing their total amount owing by $300 to $350 in the process. He said the iPhone tends to have the highest resale value in the industry. "In terms of the way we price, we price to the value that we're providing," said Cook. "We're not trying to charge the highest price we could get or anything like that. We're just trying to price it for what we're delivering. iPhone X has a lot of great new technologies in there that are leading the industry." "It is a fabulous product," he added, still referring to the iPhone X. "We can't wait for people to start getting it in their

Starbucks App for iOS Gains Support for iMessage Gift Cards

Starbucks today updated its iOS app to introduce a new feature that allows Starbucks customers to send digital gift cards to friends and family members using the Messages app. To send a digital Starbucks gift card, the Starbucks Gifts app will need to be installed from the Messages App Store. From there, the app offers an interface with several different gift card graphic options and $5, $10, and $25 denominations. Sending a gift card requires Apple Pay, which is used to pay for the gift card directly in the Messages app, charging the amount to an Apple Pay credit or debit card. Giftees can then use the digital gift card like any other digital gift card sent via email. Along with the new Starbucks Gifts feature, today's update also introduces new push notifications, a store location filter for the Nitro cold brew, and a new design and interface for the mobile ordering feature.What's New in Version 4.3.4 Starbucks(R) Gifts in iMessage Send a digital gift card with the Starbucks(R) iMessage app and Apple Pay. Surprise someone special with an instant gift, seamlessly integrated into your texting conversation. It's way more delightful than asking someone you love to check their email. Push notifications If you're opted-in to receive notifications, you may receive new messages based on how often you use the app. Mobile Order & Pay Reviewing your order has a brand-new look and animations. Remove or duplicate items with a tap. You can now see all customizations in the updated card views. Visual updates to suggested items. Store locator Are you as

Starbucks Begins iOS Beta Test of Assistant That Can Take Coffee Orders Via Voice or Message

Starbucks today launched a limited iOS beta test for a new artificial intelligence assistant called "My Starbucks barista," which will let customers order their favorite menu items by speaking with a virtual barista within a new messaging interface in the company's mobile app (via TechCrunch). If they choose to, users can also opt to simply type their order to Starbucks, similar to chatbots that have become popular in apps like Facebook Messenger. My Starbucks barista will ask to confirm the pick-up location for the order and can help customers through the payment process as well, leaving them only needing to pass by their local Starbucks and pick up their order when it's ready. “The Starbucks experience is built on the personal connection between our barista and customer, so everything we do in our digital ecosystem must reflect that sensibility,” said Gerri Martin-Flickinger, chief technology officer for Starbucks, in a statement. “Our team is focused on making sure that Starbucks voice ordering within our app is truly personal and equally important was finding the right partner in Amazon to test and learn from this new capability.” Additionally, a new "Starbucks Reorder Skill" is being implemented for Amazon's Alexa devices, giving users the chance to simply say, "Alexa, order my Starbucks" to reorder their usual items. The process requires the Starbucks app to be installed, with an account already in place that includes a designated favorite order. The Starbucks app has increased in popularity over the years thanks to its ability to let customers place orders

Starbucks iOS App Puts Loyalty First With New Rewards Features

Starbucks yesterday announced a new version of its iOS app, featuring an overhauled design that aims to offer a more personalized experience for its customers and highlight the benefits of its loyalty program. A new homepage for the app puts the company's Stars rewards front and center, enabling users to keep track of how many stars they've accrued and redeem them more easily. Collected stars are displayed via an interactive Stars screen that shows customers how close they are to their next reward and allows them to use their finger as a "magnet" to create their own constellations. The new homepage also keeps users regularly updated with personalized offers and displays live music track information highlighting what's "Now Playing" in Starbucks stores. The update introduces the option for members to redeem rewards and offers through its Mobile Order & Pay platform, which was introduced in the United States in September 2015. Members were unable to redeem rewards through the app until now. However, stars are now earned by how much customers spend in stores, rather than how often they make purchases. The change translates to two stars for every dollar spent, instead of one star per visit, which means customers will have to spend $63 more to qualify for a free reward. Reward program tiers have also been reduced from three to two in the new scheme, meaning customers must earn more stars than previously in order to go up a tier. Starbucks says its app is used by 17 million people and Rewards members can expect more features soon, including the ability

Starbucks Partners With Spotify for Interconnected Loyalty Programs, In-Store Song Picks

Longtime iTunes partner Starbucks today announced a brand new music partnership with music streaming service Spotify. Starbucks members will have access to in-store music within the Starbucks app powered by Spotify, and Spotify users will have opportunities to gain Starbucks rewards points. “We plan on building one of the most robust digital ecosystems of any retailer in the world. Given the evolution of the music industry and the proliferation of streaming technology, it was natural that we would partner with Spotify in offering our customers a new way to engage with their favorite music,” added Kevin Johnson, president and coo of Starbucks.The coffee company's 150,000 U.S.-based employees will receive a free Spotify Premium subscription and will be able to use Spotify to influence in-store playlists. Those playlists will then be available to stream within the Starbucks app. Spotify users will also be able to gain rewards points for the Starbucks app and will be able to listen to the in-store playlists within the Spotify apps. It's unclear whether Starbucks will continue its music partnership with Apple's iTunes. The two companies first established a partnership in 2007, allowing iPod users to figure out what was playing in Starbucks stores. Later, the coffee company began giving away free iTunes songs, which can still be accessed within the Starbucks mobile app. In 2011, Starbucks and Apple extended their partnership to the App Store. More recently, the two companies began teaming up for (Product) Red iTunes / Starbucks gift card combinations. The new

Starbucks iOS App Gains Support for Apple Pay

Starbucks today updated its iOS app to add support for Apple Pay, making it possible for iOS users to reload their Starbucks cards using Apple's payments service. Starbucks was listed as an Apple Pay app partner when Apple Pay launched in October, but it has taken several months for the feature to be available to Apple Pay users. Apple Pay can only be used in the Starbucks app for reloading Starbucks cards because Starbucks is not an Apple Pay retail partner. The coffee chain uses its own bar code-based system for in-store purchases with the Starbucks app and Starbucks locations are not outfitted with the NFC technology that would enable Apple Pay. There has been no word on whether Starbucks plans to implement NFC and support for in-store use of Apple Pay. Along with Apple Pay support, today's Starbucks app update also introduces an enhanced menu with calorie counts and a better experience for Mobile Order & Pay in Portland.Introducing Apple Pay and a Few Helpful Changes Now you can use Apple Pay to quickly reload your Starbucks Card. Touch ID makes it faster than ever. By popular demand, the menu is enhanced. When you browse our menu you'll now find additional calorie information on menu items. We've also enhanced the experience for Mobile Order & Pay in Portland. This update addresses various bugs and stability issues.The Starbucks iOS app can be downloaded from the App Store for free. [Direct Link]

Starbucks Launches 'Mobile Order & Pay' for iPhone in Portland, National Rollout Coming in 2015

Starbucks today launched its "Mobile Order & Pay" feature in Portland, Oregon, which allows customers to place an order on their iPhones with the Starbucks app and schedule it for a pick up, reports WIRED. The feature requires that users accept a one-time Location Services prompt in order to identify the nearest location accepting Mobile Order & Pay, and uses a customer's connected Starbucks card to pay for purchases. 1. Click on the “Order” option at the top right of the screen 2. Select the food and beverage items to order: Just as in-stores, beverages are customizable, including the option to modify size, number of espresso shots, dairy selections and more. 3. Select the participating store for pick up: Approximate wait times will be viewable on the customer’s phone prior to selecting store location. Directions will also be available if needed. 4. Confirm by clicking “order:” At the time of order, payment is made from the customer’s registered Starbucks Card. 5. Proceed to the selected Starbucks® store to pick up food and beverages: Orders are immediately sent to the selected store where Starbucks partners (baristas) will begin preparing the items. Starbucks plans to roll out the feature to more cities in the coming months and expects to complete a national rollout next year. The move could end up being a significant one for the company, as CEO Howard Schultz recently announced that 7 million of its 47 million weekly transactions are made with phones. Starbucks also notes that Mobile Order & Pay will be rolled out to its Android app next year. Mobile Order &

Starbucks to Roll Out 100,000 Wireless Smartphone Chargers at 7,500 U.S. Stores

Starbucks, in collaboration with Duracell, has announced that it will begin rolling out more than 100,000 Duracell Powermat wireless smartphone table chargers throughout 7,500 of its stores in the United States over the next three years. The announcement comes after the program was initially tested in Starbucks stores across Boston, Massachusetts and San Jose, California. Notably, while Apple's current iPhone line isn't compatible with wireless charging out of the box, Duracell currently offers an AccessCase accessory for the iPhone 5s, iPhone 5, iPhone 4S, and iPhone 4 that is compatible with Duracell's Powermat and Starbucks' wireless table chargers. While phone manufacturers like Motorola and LG have added wireless charging capabilities to their phone over the past few years, Apple has yet to add the feature to the iPhone. However, Apple has shown past interest in the technology, with a report in 2011 noting that the company was experimenting with WiTricity wireless charging and another report in 2013 stating that Apple was looking at Qi inductive charging for the iPhone 5s. Apple is also said to be including wireless charging functionality in its highly-rumored iWatch smartwatch, which is expected to launch this

Starbucks iOS App Updated to Secure Personal Information [Updated x2]

Starbucks has released an update to its iOS app that safeguards customer's personal information stored on the phone. An earlier version of the app saved sensitive information, such as usernames, passwords and location data, in a clear text format. Potential criminals who obtained physical access to a customer's iPhone could download these details with minimal effort. As announced by Starbucks chief information officer Curt Garner, an updated version of the Starbucks mobile app is available now in the iOS App Store. Though the safeguard measures were not detailed, Garner did confirm that the changes made to app provide "extra layers of protection" for consumers. As promised, we have released an updated version of Starbucks Mobile App for iOS which adds extra layers of protection. We encourage customers to download the update as an additional safeguard measure.A followup inquiry by The Verge clarified that the app no longer stores personal data in clear text format. Garner encouraged all Starbucks customers to download the latest version of the company's app. Version 2.6.2 of Starbucks for the iPhone is available for download from the iOS App Store. [Direct Link] Update: The App Store appears to now be offering the previous 2.6.1 version of Starbucks. It is unclear why the new version has been pulled from the App Store. Update 2: The new version 2.6.2 has returned to the App

Starbucks Admits It Stores Unencrypted User Passwords, Location Data in iPhone App

Starbucks has admitted that its mobile payment app for iPhone does not encrypt user passwords and location data, instead storing it in a clear text format, according to a report from Computerworld. The credentials were stored in such a way that anyone with access to the phone can see the passwords and usernames by connecting the phone to a PC. No jailbreaking of the phone is necessary. And that clear text also displays an extensive list of geolocation tracking points (latitude, longitude), a treasure trove of security and privacy gems for anyone who steals the phone.The vulnerability was first discovered by security researcher Daniel Wood, who published his findings online for the security community after repeatedly not having success when attempting to contact Starbucks. The coffee company tells Computerworld that it has "security measures in place now related to that". However, Wood tells The Verge that anything Starbucks does on its end "would not matter" because the vulnerability lies within the app itself. Potential criminals would still need to physically have the phone to attain any user information, and the only information available would be user names, passwords and location data, but users of the app who had the "auto replenish" feature on would enable criminals to continually add money to the app to make Starbucks purchases. Update: Starbucks has issued a statement acknowledging the issue and promising an expedited updated for the company's iOS app.We’d like to be clear: there is no indication that any customer has been impacted by this or that any

'Bike Baron' Named Starbucks App of the Week, Available for Free

Mountain Sheep's Bike Baron has been chosen as the Starbucks App of the Week, making it available for free for the first time ever for customers who have downloaded the Starbucks app. Bike Baron is a an extreme biking game where the objective is to navigate through dangerous terrain and deadly obstacles. Our sister site TouchArcade has a review of the gameplay:Bike Baron successfully merges an excellent interface with charming art and sound design. Those things pull you in, and then the game tries to break you. If you’re looking for a casual biking experience where you’ll spend a lot of time soaring through the air, look elsewhere. If you get gleeful at the thought of pixel-precise jumps, trial and error, and endless retries, well, you might be a bit mad. Not that there’s anything wrong with that – those are the exact things you’ll find in Bike Baron. Bike Baron comes from the cartoon school of physics. Levels are designed with a certain wackiness, with huge jumps, loops and explosions. But the Baron is slightly more realistic in design. Like most people, he’s vulnerable to hitting his head, blowing up, smacking into ledges or crushing himself under his bike. Honestly, if you’re going to participate in this kind of extreme biking, you really ought to be made of hardier stock.Though the game originally debuted in 2011, it has been updated several times, adding a slew of new features like additional levels and level editing tools. Bike Baron can be downloaded for free through the Starbucks app, which began offering mobile downloads back in April. Starbucks is an

Starbucks' Pick of the Week Goes Mobile Through iOS App With 'Angry Birds Star Wars'

Starbucks and Apple have long had a partnership to give away iTunes Store and App Store content to Starbucks customers, with the "Pick of the Week" program using physical cards with redemption codes on the back to allow users to download their free content. As noted by CNET, Starbucks has now gone mobile with the Pick of the Week program, allowing users to access each week's selection directly from the Starbucks iOS app without needing to type in a lengthy redemption code.Now, starting tomorrow, Starbucks customers wishing to download the company's curated mobile app and e-book selections can do so with just a click, no card required, from the inbox of the Starbucks mobile application on iPhone, iPad, or iPod Touch, or by accessing the Starbucks Digital Network, the company's free in-store W-Fi network. Original Pick of the Week app giveaway card (left), app-based Pick of the Week (right) In celebration of the new functionality, Starbucks has partnered to give away Rovio's popular Angry Birds Star Wars for this week's Pick of the Week. The app typically costs $0.99 in the App

Steve Jobs' 4,000-Latte Prank Order Lives On at San Francisco Starbucks

During the introduction of the first iPhone, in a moment that got one of the biggest laughs of his career, Steve Jobs made a prank phone call. In front of thousands of Apple fans at the Macworld Expo in 2007, Jobs called a local Starbucks outlet and ordered 4,000 lattes -- to go. He quickly hung up, telling the barista who answered "No, just kidding. Wrong number. Goodbye!" Fast Company found the barista and interviewed her about her moment of fame -- only she didn't realize who she was talking to, nor why people have continued to call that store for the past six years asking for 4,000 lattes. With help from Starbucks, Fast Company was able to track down Zhang, a soft-spoken barista who goes by "Hannah." Sincere and sweet, Hannah has been working at the same Starbucks for more than a half-decade. "Honestly, I was shocked," she recalls. "I have never heard somebody order 4,000 lattes to go. I didn't say anything because I was shocked. But my first impression was that he was just being humorous. He sounded like a gentleman."The incident in question occurs roughly five minutes into this clip: Hannah and her manager didn't know the reason for the recurring prank calls until Fast Company contacted them, but she says it makes more sense now. "Before, it was like, 'Who would order thousands of lattes?'" They figured out that with each latte taking around 44 seconds to prepare, Jobs would need to wait some 48-hours before picking up his 4,000 lattes. It isn't the only prank call that Jobs made in his lifetime however -- when Jobs was in high school, he and Steve

Apple and Starbucks Partner for (Product) Red Gift Cards

Just in time for the holidays, Apple and Starbucks have partnered up for a (Product) Red gift card combo. When you buy the $15 iTunes + $15 Starbucks gift card both companies together will contribute 5% to the Global Fund to help fund AIDS research. Give a gift that gives back this holiday season with Starbucks iTunes (RED)™ eGift basket. You can send loved ones a thoughtful gift of two digital eGifts—$15 eGift to Starbucks and $15 eGift to iTunes—for $30. Plus, for every gift sold, Starbucks and iTunes will together contribute 5% of the purchase price to the Global Fund to help deliver an AIDS free generation by 2015. With the convenience of a Starbucks Card, Starbucks Card eGifts can be used for purchases in-store at participating company-owned and licensed stores in the U.S. and online. This unique and meaningful eGift basket can be purchased at www.starbucks.com/REDeGift. Apple has long been a supporter of the (Product) Red campaign, selling red iPod nano models, iPad Smart Cases and Smart Covers. Most recently, Apple released a (Product) Red bumper for the iPhone 4S and iPhone 4. At an Apple town hall meeting in February, Tim Cook mentioned that Apple (Product) Red products have generated over $50 million to help fund AIDS research. The gift card combo can be purchased at this website.

Starbucks Adds Passbook Support to Its iPhone App

Starbucks has added Passbook support to its iPhone app [App Store], as perhaps the highest profile app to embrace the feature. Starbucks customers can use its app to store gift cards and use QR codes on the phone to quickly pay for food and drinks without needing cash or credit cards. Additionally, the company keeps track of purchases for its rewards program.It's a near perfect use of Passbook; presumably why Starbucks is prominently featured in Apple's marketing. Passbook is designed to get users directly into gift cards or event tickets from the lock screen, using time and location information to discover when a user is near a Starbucks and put a link to the Starbucks gift card directly on the lock screen.The Starbucks app is a free download on the App Store. [Direct Link]Other apps using Passbook include Ticketmaster, Fandango, American Airlines, United Airlines, Lufthansa, Major League Baseball, Eventbrite, and McDonalds (as a limited test in France).Thanks Will!

Starbucks Offering Redemption Codes for Free Book-of-the-Week

Starbucks has partnered with iTunes to give away free content since 2007, offering free redemption codes for a "song of the week". Earlier this year, Starbucks began offering a "Pick of the Week" iPhone app, including a high-profile promotion of SPY Mouse, a new game from Firemint/EA Games. This week, Starbucks is offering an iBookstore redemption code for The Night Circus, a $12.99 book from Erin Morgenstern. The book is also being heavily promoted on the front page of the iBookstore. Update: The "free" book does indeed appear to be an extended sample, not the complete book. Starbucks noted last month that it would begin offering free "Pick of the Week" redemption codes for "Apps, extended samples of books on the iBookstore, TV shows, and more from iTunes." Thanks Jared!

Starbucks and Apple Partner for Free iPhone Apps

Apple and Starbucks have expanded their music partnership to offer free apps as well. The coffee chain is now offering customers free "Pick of the Week" cards with App Store redemption codes for featured apps. The first app is Shazam Encore, a music-identification app that normally sells for $5.99. Apple and Starbucks have had a relationship for years, originally offering free songs and letting iPod Touch and iPhone users easily purchase songs they heard in Starbucks locations. The company has offered musical "Pick of the Week" cards, letting customers download select music tracks for free as well. (Image courtesy CNET)

Starbucks Mobile Payments for iPhone and iPod Touch Now Available Nationwide

Starbucks today announced that its mobile payments solution for the iPhone, iPod touch, and select BlackBerry devices is now available nationwide, allowing customers to pay for their purchases using the company's mobile app at nearly 6,800 traditional Starbucks locations and over 1,000 Starbucks locations in Target stores across the United States. To experience mobile payment at Starbucks, customers just need to download the free Starbucks Card Mobile App for select BlackBerry smartphones, iPhone or iPod touch mobile devices. More than one-third of U.S. Starbucks customers use smartphones, of which nearly three quarters use BlackBerry smartphone or iPhone mobile devices. In addition to the mobile payment capability, the app allows customers to manage their Starbucks Card account, check their card balance, reload their card with any major credit card (iPhone users can also use the PayPal feature), check their My Starbucks Rewards status and find a nearby Starbucks store with the store locator feature. Customers can pay with their smartphone by holding their mobile device in front of a scanner on the countertop and scan the Starbucks Card Mobile App's on-screen barcode to make a purchase.Starbucks began testing the mobile app payment functionality nearly a year and a half ago in a handful of stores, expanding the trial to Target-based locations in March 2010. While the Starbucks mobile payment system relies on a scanner being able to read a QR Code displayed on the iPhone's screen, many have been waiting for Apple to embrace more advanced technologies such as near

Starbucks to Offer Free Wi-Fi at All U.S. Stores

Starbucks announced that they would be activating free Wi-Fi access across all U.S. locations starting on July 1st. The move is seen as a response to increased competition from other chains which already offer free Wi-Fi to their customers. iPhone customers have already enjoyed free Wi-Fi at Starbucks stores in conjunction with AT&T. While the move negates this advantage for iPhone customers, it opens up more free Wi-Fi hotspots to iPod Touch and iPad owners who were previously excluded from the