Yelp Gets New AI Features

Yelp today announced several new features powered by artificial intelligence, including a new integration with Apple Maps that's available to iPhone users and an option for summarizing review content.

yelp
Review Insights uses large language models to surface reviews and information tailored to details that you are looking for when searching for a restaurant or other location to visit. Review Insights can discern reviewer sentiment about food quality, service, ambiance, wait time, and drinks. The LLM behind the feature can understand context in a review to provide relevant information even if a a key word you're looking for isn't in a review.

Yelp says that Review Insights are aggregated as sentiment scores that range from 1 to 100 and are positive, neutral, or critical. Tapping into the score provides the review related to a specific topic of interest. Review insights are available for restaurant, food, and nightlife businesses on iOS devices.

The Yelp homepage is gaining more personalized content and trending searches to make it easier to find new places to visit, and the company is testing AI videos that use real photos, videos, and information from Yelp to create videos about local restaurants. Unfortunately, the homepage is gaining autoplay user videos that unmute and expand to full screen

Business pages will now show information on a location's tipping policies and payment policies, and Yelp Assistant allows for quote requests using texts and calls after a project is submitted.

In ‌Apple Maps‌, there's a new integration for connecting directly to pros and requesting a quote via Yelp. ‌Apple Maps‌ has a "Quote" button on businesses pages that links to the Request a Quote flow in the Yelp app or the Yelp mobile web experience.

The new Yelp features are available to ‌iPhone‌ users starting today.

Tag: Yelp

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Top Rated Comments

BabyBoii Avatar
19 weeks ago
Failing product? Add "AI" and all your problems go away ?
Score: 10 Votes (Like | Disagree)
flyingember Avatar
19 weeks ago
I forgot about Yelp. Used it a lot until they started removing reviews. That was ten years ago?
Score: 4 Votes (Like | Disagree)
B4U Avatar
19 weeks ago
Can we stop with these AI nonsense yet?
Score: 3 Votes (Like | Disagree)
apples_arrogance Avatar
19 weeks ago

Failing product? Add "AI" and all your problems go away ?
Sounds like Apple ?
Score: 2 Votes (Like | Disagree)
mansplains Avatar
19 weeks ago
The worst website can get even more worser-er yay!
Score: 2 Votes (Like | Disagree)
Attirex Avatar
19 weeks ago
Yelp lol. I love it when there is a Yelp page for something logistically ridiculous like a huge medical center: "I waited 4 hours to be seen!" "Worst heart transplant ever!" "They said I would walk again, but I didn't!" "Cafeteria food is bad!"
Score: 2 Votes (Like | Disagree)