Sonos Can't Release Old App for Customers Unhappy With Design Changes
Sonos won't be able to re-release its old app to appease customers that have been dissatisfied with the new version of the app, Sonos CEO Patrick Spence today said on Reddit (via The Verge).

Spence said that he was "hopeful" the old app would be able to be re-released up until "very recently" as an alternative for people having issues, but Sonos found that doing so would ultimately make the issues worse because of backend updates to cloud servers and the software that runs on speakers.
Everything has been on the table in terms of finding the fastest path to fixing your systems. In fact, until very recently I'd been hopeful that we could re-release the old app (S2) as an alternative for those of you that are having issues that we've not yet resolved.
The trick of course is that Sonos is not just the mobile app, but software that runs on your speakers and in the cloud too. In the months since the new mobile app launched we've been updating the software that runs on our speakers and in the cloud to the point where today S2 is less reliable & less stable then what you remember. After doing extensive testing we've reluctantly concluded that re-releasing S2 would make the problems worse, not better. I'm sure this is disappointing. It was disappointing to me.
Earlier this month, The Verge reported that Sonos was considering bringing back the original version of its app, and Sonos was reportedly hopeful that allowing customers to revert to the old app would provide an interim solution as the company works to improve the new app. It sounds like that plan has been scrapped, which is unfortunate for customers who are having problems with the redesign.
Sonos released a redesigned version of its app back in May, and it has turned out to be a disaster for the company. Sonos customers quickly found that the new app lacked several key features and was riddled with bugs, and there have been ongoing complaints for months.
Sonos issued an apology in July and shared an outline of future update plans that will see missing features returned in September and October. In August, Sonos said that it would delay two upcoming product launches planned for 2024 to focus on improving the app.
In today's Reddit post, Spence said that the "original architect of the Sonos platform" has been put back in charge, and that the company has also "pulled together the very best and most experienced engineers" that it has to work on the app until it is fixed.
Popular Stories
As reported by Bloomberg today, some of the new iPhone 17 Pro and iPhone Air models on display at Apple Stores today are already scratched and scuffed.
French blog Consomac also reported on this topic.
The scratches appear to be most prominent on models with darker finishes, including the iPhone 17 Pro and Pro Max in Deep Blue, and the iPhone Air in Space Black.
Images Credit: Consoma ...
Apple is preparing to release iOS 26.0.1, according to a private account on X with a proven track record of sharing information about future iOS versions.
The update will have a build number of 23A350, or similar, the account said.
It is likely that iOS 26.0.1 will fix a camera-related bug on the new iPhone Air and iPhone 17 Pro models. In his iPhone Air review, CNN Underscored's Henry T. ...
Apple's new iPhones launch today, and there are plenty of options to choose from when it comes to protecting your new device from drops and scratches. In this article, we're taking a look at some of the best options for iPhone 17, iPhone 17 Pro, and iPhone 17 Air cases, as well as a few charging accessories.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
While the iPhone Air is equipped with Apple's custom C1X modem for cellular connectivity, all of the iPhone 17 models are outfitted with Qualcomm modems still.
A teardown video shared on Chinese platform Bilibili today (via Reddit) appears to confirm the iPhone 17 Pro Max is equipped with Qualcomm's Snapdragon X80 modem in particular. The same modem is likely used in the iPhone 17 and iPhone ...
Wednesday September 17, 2025 2:56 pm PDT by
Juli CloverIt's been two days since iOS 26 was released, and Apple's new Liquid Glass design is even more divisive than expected.
Any major design change can create controversy as people get used to the new look, but the MacRumors forums, Reddit, Apple Support Communities, and social media sites seem to feature more criticism than praise as people discuss the update.
Complaints
There are a long...
YouTube channel REWA Technology today shared an iPhone 17 Pro teardown video, offering a closer look inside the model with a SIM card tray.
We are still waiting for repair website iFixit to share a more comprehensive teardown of the latest iPhone models, but this video provides a good look in the meantime.
The device features various internal design changes, including larger rear camera...