Report: Apple CEO Tim Cook Ordered Headset Launch Despite Designers Wanting to Wait for AR Glasses

Apple CEO Tim Cook sided with operations chief Jeff Williams in pushing to launch a first-generation mixed-reality headset device this year, against the wishes of the company's design team, the Financial Times reports.

apple mixed reality headset concept by david lewis and marcus kaneApple headset concept by David Lewis and Marcus Kane

The timing of the mixed-reality headset's launch has apparently been a cause of considerable contention at Apple. The company's industrial design team cautioned that devices in the category were not yet ready for launch and wanted to delay until a lightweight AR glasses product had matured several years later. On the other hand, Apple's operations team wanted to ship an early version of the product in the form of a VR-focused ski goggle-like headset that allows users to watch 3D videos, perform interactive workouts, or make FaceTime calls with virtual avatars.

‌Tim Cook‌, who served as Apple's operations chief prior to becoming CEO, reportedly sided with Jeff Williams, overruling objections from Apple's designers and pressing for an early launch with a more limited product. Speaking to the Financial Times, former Apple engineers who worked on the device described the "huge pressure to ship."

Upon the departure of design chief Jony Ive in 2019, Apple's design team now reports directly to Williams. While design led the direction of Apple's products under Steve Jobs, employees have noticed that operations is increasingly taking control over product development under Cook's leadership. One former engineer said that the best part of working at Apple was devising engineering solutions to meet the "insane requirements" of the design team, but that has apparently changed in recent years.

Apple's headset has reportedly been in active development for seven years, twice as long as the original iPhone prior to its launch. The device is seen as being tied directly to ‌Tim Cook‌'s legacy, as Apple's first new computing platform developed entirely under his leadership.

The company is still expecting to sell only around a million units of the headset during its first year on sale at a ~$3,000 price point. Nevertheless, Apple is purportedly preparing a "marketing blitz" for the product later this year.

Update: The headline on this article has been updated to clarify that Apple's designers reportedly preferred to wait for technology to advance sufficiently to release slimmer AR glasses rather than a bulkier headset, not that the headset itself is being released prematurely.

Related Roundup: AR/VR Headset

Top Rated Comments

Wanted797 Avatar
3 weeks ago
I’ll just leave this here

Score: 196 Votes (Like | Disagree)
Bogstandard Avatar
3 weeks ago
Imo, this is why Apples' products seem to be more bug ridden.
Politics... Apple management is becoming disconnected from the engineering teams.
Now there's 40 million more reasons to get the stuff to market asap, lol.
Score: 66 Votes (Like | Disagree)
d686546s Avatar
3 weeks ago
I'm prepared to eat my hat if I'm wrong and plenty of people thought the smartphone in general was a product nobody needed, but I just don't see a clear use case for a product like this -- at least not from Apple and not in the consumer space.


* Immersive gaming is probably a big one, but Apple has never been a gaming platform for these kinds of games.
* Everyday AR might be neat, but not with ski goggles.
* Immersive FaceTime with long-distance partners, family or friends I can see, but the price will be too steep just for that.

That leaves all sorts of business and professional use cases. Frankly I don't know enough about that so I'm not going to make stuff up, but there does not appear to be great traction for others already in the market.

So who is this product really for?
Score: 56 Votes (Like | Disagree)
DMG35 Avatar
3 weeks ago
Sounds like this is going to be an ultra smooth launch with little to no bugs...
Score: 52 Votes (Like | Disagree)
dumastudetto Avatar
3 weeks ago

Everyone and their dog has already guessed that that this VR carp Apple, Meta, Google and everyone else is pushing will go 3D TV way very soon and might have limited uses under limited scenarios. A Dystopian reality like Steven Speilberg’s “Ready Player One” looks practical on TV screens and Cinema Halls only.
We shouldn't judge this until Apple enters the space.

Apple has completely changed the game almost every time they enter a new product category with a perfectly refined device and cohesive user experience.
Score: 35 Votes (Like | Disagree)
dumastudetto Avatar
3 weeks ago
I trust Apple to make all the right decisions about when the time is right to ship new products.

They've clearly invested a huge amount of time and money into this exciting new product, and I can't wait to place my pre-order for day one arrival.

We mustn't undermine Apple or the products it is working to bring us.
Score: 33 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple Announces WWDC 2023 Event Taking Place June 5 to 9

Wednesday March 29, 2023 9:58 am PDT by
Apple today announced that its 34th annual Worldwide Developers Conference will take place from Monday, June 5 to Friday, June 9. Like WWDC 2020, 2021, and 2022, WWDC 2023 will be an online event for the most part, and it will be open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. Apple will provide online sessions and labs, which will allow...
iPhone 15 Pro Buttons CAD Leak

iPhone 15 Pro Low-Energy Chip to Allow Solid-State Buttons to Work When Device is Off or Out of Battery

Wednesday March 29, 2023 1:54 am PDT by
The iPhone 15 Pro and Pro Max will use a new ultra-low energy microprocessor allowing certain features like the new capacitive solid-state buttons to remain functional even when the handset is powered off or the battery has run out, according to a source that shared details on the MacRumors forums. CAD-based render of new solid-state buttons on iPhone 15 Pro models The source of this rumor is ...
CarPlay Phone Call

General Motors to Phase Out Apple CarPlay Starting This Year in EV Transition

Friday March 31, 2023 8:43 am PDT by
General Motors (GM) will phase out Apple CarPlay and Android Auto in its vehicles starting this year, shifting to a built-in infotainment system co-developed with Google (via Reuters). GM owns Buick, Cadillac, Chevrolet, and GMC in the United States. It will stop offering Apple CarPlay and Android Auto starting with the 2024 Chevrolet Blazer, which goes on sale this summer. The company plans ...
iPhone 15 Pro Multi Purpose button Mute Switch Feature Green 2

iPhone 15 Pro Rumored to Feature Multi-Use Action Button Instead of Mute Switch

Wednesday March 29, 2023 7:28 am PDT by
iPhone 15 Pro and iPhone 15 Pro Max models are rumored to feature a customizable Action button like the Apple Watch Ultra, according to a MacRumors forum member who leaked accurate details about the Dynamic Island on iPhone 14 Pro models last year. The source claimed the Action button will replace the Ring/Silent switch that has been included on every iPhone model since 2007. They did not...
iOS 16

iOS 16.4 Now Available for Your iPhone With These 8 New Features

Friday March 31, 2023 8:55 am PDT by
Following six weeks of beta testing, iOS 16.4 was released to the public this week. The software update includes a handful of new features and changes for the iPhone 8 and newer. To install an iOS update, open the Settings app on the iPhone, tap General → Software Update, and follow the on-screen instructions. Below, we have recapped eight new features and changes added with iOS 16.4,...
iOS 17 on Phone Feature

Three New iOS Features Coming to Your iPhone Following Apple Music Classical

Thursday March 30, 2023 7:13 am PDT by
With the Apple Music Classical app and an Apple Pay Later early access program now available, the list of previously-announced iOS features that have yet to launch is beginning to shrink. However, there are still a few features we are waiting for. Below, we have recapped three more iOS features that are expected to launch in 2023, including an Apple Card savings account for Daily Cash,...
apple mixed reality headset concept by david lewis and marcus kane

Kuo: Apple Mixed-Reality Headset May Not Appear at WWDC as Mass Production Pushed Back Yet Again

Thursday March 30, 2023 4:50 am PDT by
Apple has again pushed back mass production of its mixed-reality headset and the device may not appear at this year's Worldwide Developers Conference (WWDC), Apple analyst Ming-Chi Kuo today said. Apple headset concept by David Lewis and Marcus Kane In a tweet, Kuo explained that Apple "isn't very optimistic" about whether the headset will be able to create an "iPhone moment." As a result,...