Apple has confirmed that customers activating new iPhones may encounter an issue where device activation during initial setup doesn't go through on Wi-Fi, saying the problem is "under investigation."
In a memo seen by MacRumors, Apple says that "there is a known issue for iOS 16 that may impact device activations on open Wi-Fi networks." To resolve the issue, Apple says customers should select "Connect to Mac or to a PC with iTunes" in the initial iOS onboarding process when prompted to connect to a Wi-Fi network and then return to the previous screen and try again on Wi-Fi until the activation goes through successfully.
Apple noted in the memo there are no current official fixes and that support staff should "not create a repair [case] for the issue." Unfortunately, the bug is untimely, as customers worldwide begin receiving their iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max pre-orders.
For new iPhone 14 customers, there is an available iOS 16.0.1 update that fixes an issue with activation and migration during setup. If you're facing issues activating your iPhone 14 out of the box, you may need to restore with a Mac or PC to iOS 16.0.1 to fix the bug and fully activate your new iPhone.
In a support document, Apple tells new iPhone 14 and iPhone 14 Pro customers that "iMessage and FaceTime might not complete activation" until they've updated their new iPhones to iOS 16.0.1.
LOL. Connect to iTunes is the solution? So much for that post PC era that was bragged about like what, in iOS5? Scot Forstall is rolling his eyes right now
And this is Apple. I'm readying the popcorn when it's time for the carriers' servers failures. :D
Wednesday September 7, 2022 12:09 pm PDT by Sami Fathi
None of the new iPhone 14 models support the latest Wi-Fi 6E standard and instead remain limited to Wi-Fi 6, according to Apple's tech specs. Rumors previously suggested that the new iPhones would support Wi-Fi 6E, but Apple's website confirms that the iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max are limited to Wi-Fi 6 (802.11ax) with 2x2 MIMO.
Wi-Fi 6E offers the...
Sunday September 18, 2022 7:47 am PDT by Sami Fathi
Apple is investigating a bug that may cause iPhone 14 Pro and iPhone 14 Pro Max models to freeze after customers transfer their data from an older iPhone, the company said today in an internal memo obtained by MacRumors.
In the memo, Apple says it is "aware of this issue happening and is investigating." Apple specifically says that some customers may find their new iPhone 14 Pro or iPhone 14 ...
Tuesday September 20, 2022 3:43 pm PDT by Juli Clover
The first smartphones that support Wi-Fi 7 could start coming out as soon as the second half of 2024, according to a new report from DigiTimes that cites IC backend houses and inspection labs.
Wi-Fi 7 is able to use 320MHz channels and it supports 4K quadrature amplitude modulation (QAM) technology, ultimately providing up to 2.4x faster speeds than Wi-Fi 6 with the same number of antennas.
...
Tuesday September 20, 2022 2:20 am PDT by Sami Fathi
The iPhone 14 Pro and iPhone 14 Pro Max officially launched this past Friday, and since their release, users have faced several bugs and issues, ranging from poor battery life, AirDrop not working, camera shaking, and more.
The iPhone 14 Pro and iPhone 14 Pro Max all shipped with the original version of iOS 16, but awaiting customers out of the box was iOS 16.0.1. The update specifically for ...
Friday September 9, 2022 5:30 am PDT by Sami Fathi
Following the iPhone 14 and iPhone 14 Pro becoming available for pre-orders, customers are facing a multitude of issues on Apple's online store and through the Apple Store app, seeing errors, the inability to confirm a purchase, and more.
Customers facing issues on Apple's online store and within the Apple Store app are advised to try reloading the page and app or trying again later. The...
Intel is planning to install its next-generation Wi-Fi 7 (802.11be) technology in devices by 2024, ETNews reports.
Wi-Fi 7 is the successor to Wi-Fi 6E (802.11ax), bringing two times faster data processing speeds of 5.8 Gbps and more stable 6 GHz bandwidth stability, as well as support for up to 36 Gbps when working with data. Intel plans to expand its Wi-Fi 7 development efforts ahead of...
Thursday September 22, 2022 1:04 pm PDT by Juli Clover
Apple today released iOS 16.0.2, addressing a number of bugs that iPhone 14 owners have been experiencing since the new devices launched. iOS 16.0.2 comes two weeks after the launch of iOS 16, and it follows iOS 16.0.1, an update made available to iPhone 14 owners on launch day. The update is available for all iPhones that are capable of running iOS 16.
The iOS 16.0.2 update can be...
Monday September 19, 2022 2:37 pm PDT by Joe Rossignol
A strange issue causing the rear camera to vibrate on some iPhone 14 Pro and iPhone 14 Pro Max models does not necessitate a repair, according to Apple.
iPhone 14 Pro camera vibration issue via Luke Miani When asked if customers who already experienced the issue on their new iPhone should visit an Apple Store or an Apple Authorized Service Provider, Apple said users simply need to update...
Upon the release of the second-generation AirPods Pro, the AirPods Max became the oldest current-generation AirPods product still in Apple's lineup. Introducing several new features like Adaptive Transparency and the H2 chip, the second-generation AirPods Pro may provide some of the best indications yet of what to expect from the second-generation AirPods Max.
Almost two years later, rumors...
The Apple Watch Series 8 and Apple Watch Ultra are now available to purchase, but if you aren't interested in these updates you can save a lot of money on Series 7 models right now on Amazon.
Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
The best deals are on cellular...
Thursday September 22, 2022 1:04 pm PDT by Juli Clover
Apple today released iOS 16.0.2, addressing a number of bugs that iPhone 14 owners have been experiencing since the new devices launched. iOS 16.0.2 comes two weeks after the launch of iOS 16, and it follows iOS 16.0.1, an update made available to iPhone 14 owners on launch day. The update is available for all iPhones that are capable of running iOS 16.
The iOS 16.0.2 update can be...
Friday September 23, 2022 7:08 am PDT by Joe Rossignol
Apple plans to release new MacBook Pro models in the fourth quarter of 2022, according to supply chain publication DigiTimes. The report does not mention specific models, but it very likely refers to the next-generation 14-inch and 16-inch MacBook Pros given that the 13-inch model was already updated earlier this year.
There has been uncertainty surrounding the timing of new 14-inch and...
Sunday September 25, 2022 6:50 am PDT by Sami Fathi
Apple may decide to release its remaining products for 2022, which include updated iPad Pro, Mac mini, and 14-inch and 16-inch MacBook Pro models, through press releases on its website rather than a digital event, according to Bloomberg's Mark Gurman. In his latest Power On newsletter, Gurman said that Apple is currently "likely to release its remaining 2022 products via press releases,...
Thursday September 22, 2022 7:57 am PDT by Sami Fathi
A copycat version of the iPhone 14 Pro's Dynamic Island has arrived on Android's Google Play Store in the form of an app called "dynamicSpot."
The app, still in beta, offers customers several different experiences at the top of their smartphones. In its current form, dynamicSpot offers playback control for songs, timers, battery status, and more features coming soon, according to the app's...
Friday September 23, 2022 9:40 am PDT by Sami Fathi
Customers who personalize their second-generation AirPods Pro charging case with an engraving will now have that engraving reflected directly on iOS as they pair and connect their AirPods Pro. Apple allows customers to personalize their AirPods Pro charging case with a special engraving that can include select emojis and Memojis. Unlike before, starting with the second-generation AirPods...
Friday September 23, 2022 8:12 am PDT by Tim Hardwick
With new Apple Watch Ultra and Series 8 models now in the hands of customers, Apple has brought a host of smart new features to many people's wrists. But there's more to come. Apple has a handful of additional features in store for Apple Watch Series 8 and Apple Watch Ultra owners before the year's end, and some of them are watchOS 9 functions, which means they will even work on older Apple ...
Thursday September 22, 2022 3:12 pm PDT by Joe Rossignol
Apple today explained why the new silicone ear tips for the second-generation AirPods Pro are not officially compatible with the original AirPods Pro.
In an updated support document, Apple said the original AirPods Pro ear tips have "noticeably denser mesh" than the second-generation ear tips. Apple did not provide any additional details, but the mesh density could result in acoustical...
Apple on September 12 released iOS 15.7 and iPadOS 15.7, delivering important fixes for multiple security vulnerabilities, including at least one that has been actively exploited.
Apple's latest mainstream iPhone models come in two sizes with A15 chip, car crash detection, satellite connectivity, and more. iPhone 14 is available now, while iPhone 14 Plus launches on October 7.
Top Rated Comments
Scot Forstall is rolling his eyes right now
And this is Apple. I'm readying the popcorn when it's time for the carriers' servers failures. :D