Apple Reaches Settlement to Pay $15 to Some iPhone 4S Owners Who Experienced Buggy Performance After iOS 9 Update

Apple has agreed to settle a long-lasting six-year class-action lawsuit that accused it of knowingly slowing down iPhone 4S devices following the iOS 9 update in 2015, agreeing to pay some ‌iPhone‌ 4S owners who had experienced poor performance $15 each for their claims.

iphone 4s
The class-action lawsuit was initially filed in December 2015 by plaintiffs representing a group of ‌iPhone‌ 4S customers from New York and New Jersey. The lawsuit accused Apple of falsely marketing the iOS 9 update as providing enhanced performance on devices it supports, including the ‌iPhone‌ 4S.

Plaintiffs collectively filed the operative Complaint in this action alleging that the Class was harmed when consumers downloaded iOS 9 onto their iPhone 4S devices after being exposed to Apple’s allegedly false description of the new operating system. Plaintiffs contend that Apple misrepresented that iOS 9 was compatible with the iPhone 4S and would improve or “enhance performance” for its customers that downloaded the software update. Instead, Plaintiffs contend, iOS 9 significantly slowed down the performance of their iPhone 4S devices.

Apple marketed iOS 9 with the tagline "The most advanced mobile experience. Now even more so." The update included proactive Siri Suggestions, Slide Over, Split View, Picture in Picture on iPad, etc. On the ‌iPhone‌, Apple promised "under-the-hood refinements [that] bring you more responsive performance." The class-action lawsuit argues that the claim was false marketing for the ‌iPhone‌ 4S, the oldest ‌iPhone‌ iOS 9 supported.

ios 9 performance claims

Apple claiming iOS 9 offers faster performance for supported devices, including the ‌iPhone‌ 4S

Under the settlement, Apple allocated $20 million to compensate ‌iPhone‌ 4S owners in New York and New Jersey who experienced poor performance after updating to iOS 9. Customers who believe they are entitled to the $15 must "submit a declaration under the penalty of perjury that, to the best of their knowledge, they downloaded iOS 9, or any version thereof, onto their ‌iPhone‌ 4S... their ‌iPhone‌ 4S experienced a significant decline in performance as a result, are entitled to a payment of $15 per applicable device."

A website will be created where customers who believe they are entitled to the settlement will be able to submit a form, providing their name, email, ‌iPhone‌ 4S serial number (if possible), and mailing address. See the full motion here.

Top Rated Comments

I7guy Avatar
21 months ago
To get the $15 will be more than $15 of my time.:apple::apple:
Score: 20 Votes (Like | Disagree)
Danfango Avatar
21 months ago
The only winner was the lawyers as always.
Score: 18 Votes (Like | Disagree)
samifathi Avatar
21 months ago

Wow! This is better than nothing. Can’t believe it took this long. At least this settlement amount will cover up one time lunch or dinner for some.
Honestly, the hassle that customers will have to go through with filing a claim, proving it somehow, submitting a declaration, etc..., only for $15 seems pointless. If someone is losing sleep because their iPhone from 11 years ago was slow after an update on a random night, they need some serious help in my opinion.
Score: 11 Votes (Like | Disagree)
BootsWalking Avatar
21 months ago
iPhone 4? That was 12 years ago. I think I'll file a lawsuit for my Apple Lisa. I think one of the floppies was dirty.
Score: 10 Votes (Like | Disagree)
44267547 Avatar
21 months ago
Some will be like this over $15…..

“It’s my money and I need it now!”



:D
Score: 9 Votes (Like | Disagree)
Villarrealadrian Avatar
21 months ago
Maaan do this for iPhone 3G on iOS 4 and iPhone 4 on iOS 7!! total garbage OSs!
Score: 7 Votes (Like | Disagree)

Popular Stories

iOS 16 4 Web Push

Apple Confirms Governments Using Push Notifications to Surveil Users

Wednesday December 6, 2023 5:06 am PST by
Unidentified governments are surveilling smartphone users by tracking push notifications that move through Google's and Apple's servers, a US senator warned on Wednesday (via Reuters). In a letter to the Department of Justice, Senator Ron Wyden said foreign officials were demanding the data from the tech giants to track smartphones. The traffic flowing from apps that send push notifications...
iOS 17

iOS 17.2 Will Add These 12 New Features to Your iPhone

Friday December 1, 2023 12:19 pm PST by
iOS 17.2 has been in beta testing for over a month, and it should be released to all users in a few more weeks. The software update includes many new features and changes for iPhones, including the dozen that we have highlighted below. iOS 17.2 is expected to be released to the public in mid-December. To learn about even more features coming in the update, check out our full list. Journal ...
airpods pro 2 pink

Apple Releases New AirPods Pro 2 Firmware

Tuesday December 5, 2023 11:28 am PST by
Apple today released new firmware update for both the Lightning and USB-C versions of the AirPods Pro 2. The new firmware is version 6B34, up from the 6B32 firmware introduced in November. Apple does not provide details on what features might be included in the refreshed firmware beyond "bug fixes and other improvements," so it is unclear what's new in the update, but prior software releases ...
Beyond iPhone 13 Better Blue

'All-Screen' iPhone Under-Display Camera Enters Development

Wednesday December 6, 2023 2:03 am PST by
Apple's Korean suppliers have begun developing smartphone under-display cameras (UDC), paving the way for the first iPhone with a true "all-screen" appearance. According to The Elec, LG Innotek has entered the preliminary development of the UDC, which sits under the display and does not result in a visible hole in the panel when the camera is not in use. A UDC differs from a typical front ...
iphone se 4 modified flag edges

iPhone SE 4 May Reuse Existing iPhone 14 Battery

Wednesday December 6, 2023 1:17 pm PST by
Recently, MacRumors has received details on the battery currently being tested on the upcoming fourth-generation iPhone SE, and the information corroborates previous findings in relation to the device. The iPhone SE 4, known by its device identifier D59, is expected to use the exact same battery found in the base model iPhone 14. Partially assembled prototypes of the next iPhone SE have been ...
12

Apple to Launch Two iPad Air and Two OLED iPad Pro Models Early Next Year

Wednesday December 6, 2023 9:53 am PST by
To boost falling iPad sales, Apple has a major refresh planned for the iPad lineup in early 2024, according to Bloomberg's Mark Gurman. Apple plans to debut new iPad Air and iPad Pro models, both of which will feature notable changes. The iPad Air will come in two sizes like the iPad Pro for the first time. The smaller model will continue to measure in at 10.9 inches, but the larger version...
New iOS 17

iOS 17.2 Release Notes: All New Features for Your iPhone

Wednesday December 6, 2023 7:17 am PST by
Apple has shared the full release notes for iOS 17.2, which is in the final stage of beta testing and should be released to the public next week. iOS 17.2 includes a long list of new features and changes, including a Journal app, spatial video recording on iPhone 15 Pro models, several improvements to the Messages and Weather apps, a Favorite Songs playlist in Apple Music, and more. iOS...
magsafe blue 2

iOS 17.2 Brings Qi2 Support to iPhone 13 and iPhone 14 Models

Tuesday December 5, 2023 11:04 am PST by
The iOS 17.2 update that Apple is set to release to the public in the near future will bring support for the next-generation Qi2 wireless charging standard to the iPhone 13 and iPhone 14 models. Qi2 was mentioned in the release notes for the RC version of the update that came out today. With the addition of support for the new standard, iPhone 13 and iPhone 14 models will work with Qi2...