Apple Must Compensate Brazilian Customer Over $1,000 for Selling iPhone Without a Charger, Judge Rules

Apple must compensate a Brazilian customer who recently purchased an iPhone for selling the device without a charger included in the box, which violates consumer law, a judge has ruled.

iphone 12 box
Apple's decision to remove the charger in the box sparked controversy in 2020. Apple claims the move is for environmental reasons, claiming the decision is equivalent to removing nearly 450,000 cars from the road per year.

Nonetheless, the move has sparked some public and legal outcry. In the latest development, a judge in Brazil, a country that has long-questioned Apple's reasoning to remove the accessory, is forcing Apple to compensate a customer nearly $1,075 for the lack of a charger. As reported by Tecmundo:

According to article 39 of the Consumer Code (CDC), "tie sale" is an abusive and prohibited practice in Brazil, so it is not allowed to sell cell phone and charger separately. Therefore, Apple is being sentenced after selling an iPhone model and charger separately to a consumer in the city of Goiânia.

According to the result issued by Judge Vanderlei Caires Pinheiro, of the 6th Civil Court of Goiânia, Apple must compensate the consumer R$ 5 thousand for carrying out the "tie sale" of the company's devices.

Last year, Brazil fined Apple $2 million as a punishment for violating consumer law and disrespecting Brazilian customers, according to the head of the consumer group Procon-SP, Fernando Capez.

At one point, it seemed plausible that Brazil would have forced Apple to include a charger in the box for every ‌iPhone‌ sold in the country. Procon-SP said that the charger is an "essential part" of the smartphone experience.

By not providing one alongside the device, Apple was therefore breaching the Brazilian Consumer Defense Code, according to the consumer protection agency. Apple responded by arguing that many customers already have chargers in their homes, adding the environmental benefits of removing the charger and significantly reducing the overall ‌iPhone‌ box footprint.

Tag: Brazil

Popular Stories

apple store down feature

Here's Why the Apple Store is Going Down

Thursday November 27, 2025 1:01 pm PST by
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products. Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
streaming black friday 2025

Black Friday Streaming Deals Include Big Savings on Disney+, Hulu, Apple TV, and More

Monday November 24, 2025 8:03 am PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
streaming black friday 2025

Best Black Friday Streaming Deals - Save Big on Apple TV, Disney+, Hulu, and More

Thursday November 27, 2025 1:14 pm PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When...
General Apps Messages Redux

Singapore Orders Changes to iMessage by December

Tuesday November 25, 2025 6:39 am PST by
Singapore has ordered Apple to block or filter messages on iMessage that impersonate government agencies, requiring the company to implement new anti-spoofing protections by December as part of efforts to curb rising online scams, the Straits Times reports. Singapore's Ministry of Home Affairs (MHA) said that it had issued an Implementation Directive to Apple under the Online Criminal Harms...
General Black Friday Deals 25 Red Green

The 30+ Best Black Friday Apple Deals on AirPods, iPads, MacBooks, and More

Thursday November 27, 2025 6:46 am PST by
Black Friday is finally here, and as always this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small...
iphone air camera

iPhone Air Flop Sparks Industry Retreat From Ultra-Thin Phones

Thursday November 27, 2025 3:14 am PST by
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia. Since the ‌iPhone Air‌ launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production. Apple supplier Foxconn has...

Top Rated Comments

Bandaman Avatar
47 months ago

And people can't figure out why things can cost so much.
Removing the charger did nothing to lower the cost of iPhone.
Score: 47 Votes (Like | Disagree)
rjohnstone Avatar
47 months ago
I'm still a bit peeved that they didn't include a charger.
I had a ton of the USB-A chargers, but no USB-C chargers when I bought my last iPhone.
So yeah... it sucks that I have to go and buy one.
Apple certainly didn't lower the price of the phone once they started removing things like headphones and chargers.
Score: 28 Votes (Like | Disagree)
eilavid Avatar
47 months ago
$1075???? Am I understanding this correctly? Brazilians are pretty much getting their entire iPhone purchase refunded over the charger?
Score: 25 Votes (Like | Disagree)
Bandaman Avatar
47 months ago

Just ridiculous. I cannot fathom how anyone can reasonably make the argument that every device manufacturer has to include a charger in the box for every device they sell forever.
It’s been that way … forever. There’s nothing unreasonable about it. This not including a charger in the box thing is a very recent concept.
Score: 21 Votes (Like | Disagree)
paulovsouza Avatar
47 months ago
Why is everyone defending Apple? Do we really believe this was done for environmental reasons, as all other devices still included the power brick, and they are all different types STILL. A charger is the bare minimum tool needed for a phone, to keep it charged. Also again first time customers will have to still pay full price for their phone, plus a charger. I’m not crying for Apple, I’m just surprised Brazil of all places is where this regulation came from.
Score: 19 Votes (Like | Disagree)
joecwik Avatar
47 months ago
They should just hand them out alongside the phone if it's going to be an issue.
Score: 14 Votes (Like | Disagree)