Apple Clashes With UK Regulator in Fierce Response to Warning That Could Require It to 'Redesign the iPhone'

Apple has aggressively defended its ecosystem in a newly-published response to the UK's competition watchdog.

app store blue banner uk fixed
The UK's Competition and Markets Authority (CMA) today published Apple's response to its Interim Report on mobile ecosystems, as well responses from dozens of other companies, including Google, Microsoft, and Epic Games.

The detailed 47-page response from Apple aggressively dismissed the conclusions of the Interim Report, saying that the CMA has set the benefits of Apple's ecosystem aside "without reasoned basis, either ignoring them entirely or dismissing them on the basis of nothing more than speculation." Apple alleged that the CMA's report is based on "unsubstantiated allegations and hypothetical concerns" from Apple's rivals that would commercially gain from "deep" changes to the iPhone:

... the IR reaches conclusions about technologies, product design, and competitive impact derived from the unsubstantiated allegations and hypothetical concerns raised primarily by self-serving complaints from a handful of multi-billion dollar developers such as Microsoft, Facebook, Match, Spotify, and Epic, all seeking to make deep changes to the iPhone for their own commercial gain, without independent verification.

Apple expressed intense concerns about potentially having to "redesign the ‌iPhone‌" to benefit this small, powerful group:

Apple is deeply concerned that the IR is proposing solutions to hypothetical problems that will result in real-world market interventions that could force it to redesign the iPhone to benefit a handful of powerful developers. The IR appears to assume that its proposed changes would be relatively simple. Yet many would require a complete re-architecting of a product that has existed for 15 years, has been constantly improved by Apple’s investment in IP and is valued and trusted by millions of consumers.

The CMA's proposition to allow alternative app stores on the ‌iPhone‌ or sideloading was shot down for "downplaying the security risks" and failing to account for "the fact that users highly value that security, and that many choose Apple over Android on that basis."

Remedies that jeopardize Apple's holistic approach to security would effectively remove the competitive differentiation between Apple and Android, taking this valued element of choice away from users.

Apple addressed specific issues raised by the Interim Report, such as the company's WebKit restriction on iOS and iPadOS, which bans any rival browser engines on the platform. It claimed that WebKit is innovative and responds to demand for features, such as adding "new functionality to enable greater features and functionality for web apps."

Open Web Advocacy, a group of web developers who are in talks with the CMA and have raised the profile of Apple's WebKit restriction, disagree and say that "Apple's ban of third party browsers on iOS is deeply anti-competitive... All artificial barriers placed by gatekeepers must be removed. Web Apps if allowed can offer equivalent functionality with greater privacy and security for demanding use-cases."

Apple highlighted the ‌iPhone‌'s high level of customer satisfaction, ease of use, and performance, as well as the company's commitment to innovation and privacy. Apple dismissed the findings of the Interim Report and ruled out the potential for discussion of changes to the company's ecosystem.

...the findings in the IR are, in effect, nothing more than hypotheses about how Apple's ecosystem "may" have the "potential" to harm competition, being as they are untested and based on one-sided evidence. Such hypotheses are insufficient to warrant, never mind support, discussion of potentially radical remedies at this stage...

Apple urged the CMA to "undertake a more fulsome analysis of the benefits that Apple's ecosystem brings to both consumers and developers, and to consider objectively the ramifications of any proposed interventions on consumers and competition in the markets that would be impacted." For more information, see Apple's full response to the CMA.

Popular Stories

iOS 26

iOS 26.2 Coming Soon With These 8 New Features on Your iPhone

Thursday December 11, 2025 8:49 am PST by
Apple seeded the second iOS 26.2 Release Candidate to developers earlier this week, meaning the update will be released to the general public very soon. Apple confirmed iOS 26.2 would be released in December, but it did not provide a specific date. We expect the update to be released by early next week. iOS 26.2 includes a handful of new features and changes on the iPhone, such as a new...
Google maps feaure

Google Maps Quietly Added This Long-Overdue Feature for Drivers

Wednesday December 10, 2025 2:52 am PST by
Google Maps on iOS quietly gained a new feature recently that automatically recognizes where you've parked your vehicle and saves the location for you. Announced on LinkedIn by Rio Akasaka, Google Maps' senior product manager, the new feature auto-detects your parked location even if you don't use the parking pin function, saves it for up to 48 hours, and then automatically removes it once...
Foldable iPhone 2023 Feature 1

Apple to Make More Foldable iPhones Than Expected [Updated]

Tuesday December 9, 2025 9:59 am PST by
Apple has ordered 22 million OLED panels from Samsung Display for the first foldable iPhone, signaling a significantly larger production target than the display industry had previously anticipated, ET News reports. In the now-seemingly deleted report, ET News claimed that Samsung plans to mass-produce 11 million inward-folding OLED displays for Apple next year, as well as 11 million...
iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2 and AirPods Pro 3

Thursday December 11, 2025 11:28 am PST by
Apple today released new firmware designed for the AirPods Pro 3 and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B30, up from 8B25, while the AirPods Pro 2 firmware is 8B28, up from 8B21. There's no word on what's include in the updated firmware, but the AirPods Pro 2 and AirPods Pro 3 are getting expanded support for Live Translation in the European Union in iOS...
AirTag 2 Mock Feature

Apple AirTag 2: Four New Features Found in iOS 26 Code

Thursday December 11, 2025 10:31 am PST by
The AirTag 2 will include a handful of new features that will improve tracking capabilities, according to a new report from Macworld. The site says that it was able to access an internal build of iOS 26, which includes references to multiple unreleased products. Here's what's supposedly coming: An improved pairing process, though no details were provided. AirTag pairing is already...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
ipad blue prime day

iPad 12 Rumored to Get iPhone 17's A19 Chip, Breaking Apple Tradition

Wednesday December 10, 2025 12:22 pm PST by
The next-generation low-cost iPad will use Apple's A19 chip, according to a report from Macworld. Macworld claims to have seen an "internal Apple code document" with information about the 2026 iPad lineup. Prior documentation discovered by MacRumors suggested that the iPad 12 would be equipped with an A18 chip, not an A19 chip. The A19 chip was just released this year in the iPhone 17, and...
studio display purple

Apple Studio Display 2 Code Hints at 120Hz ProMotion, HDR, A19 Chip

Thursday December 11, 2025 4:19 am PST by
Apple's next-generation Studio Display is expected to arrive early next year, and a new report allegedly provides a couple more details on the external monitor's capabilities. According to internal Apple code seen by Macworld, the new external display will feature a variable refresh rate capable of up to 120Hz – aka ProMotion – as well as support for HDR content. The current Studio...

Top Rated Comments

Danfango Avatar
49 months ago
As a UK consumer, CMA do not represent what I want from my device. If I wanted the compromises removed I would be using an Android device.

The CMA complaint only intends to open the market to abusive companies with poor security, subscription and ethical considerations.
Score: 91 Votes (Like | Disagree)
cloudphrenia Avatar
49 months ago
I will never understand how consumers could support these attacks on iOS. Android phones are available everywhere, and come in all shapes and sizes. Why wouldn’t you just go buy your dream Android phone and enjoy your “open” OS and leave us alone? Why do you have to encourage government goons to ruin iOS for the rest of us?
Score: 84 Votes (Like | Disagree)
california_kid Avatar
49 months ago
Does UK require all citizens use iPhones? If it's up to each citizen, can't the citizens just say no if they don't like Apple's policies?
Score: 39 Votes (Like | Disagree)
Kissmo1980 Avatar
49 months ago
I’m with Apple on this.
I am against them limiting some deeper OS customization though.
However, for me the customization is a 3 day miracle and I always end up to defaults.
?
Score: 33 Votes (Like | Disagree)
buddhistMonkey Avatar
49 months ago

Also let me take this opportunity to remind folks that "side-loading" is just installing.
It isn't, though. Sideloading means bypassing the App Store and its inherent security measures, and that has wide-reaching ramifications for both Apple and iPhone owners.
Score: 32 Votes (Like | Disagree)
mcnallym Avatar
49 months ago

As a UK consumer, CMA do not represent what I want from my device. If I wanted the compromises removed I would be using an Android device.

The CMA complaint only intends to open the market to abusive companies with poor security, subscription and ethical considerations.
This is precisely why I have Apple as well. I knew all of the limits when went in.
I have friends that are adamantly android and won’t touch an iPhone because of the Apple ecosystem.

If people don’t like the restrictions of the AppStore then don’t buy Apple products!

Don’t buy Apple products and then moan that I could do this on Android. buy an android phone then. Nothing you can do with am iPhone that cannot do on android. Apart from the obvious iOS apps but there will be equivalent app for android available.

I was fortunate that used to have two cars

Golf GTI for fun and Passat Estate for everyday.

When helped my niece move I used the Passat Estate as wanted the luggage space. I did not take my Golf and then moan that the luggage capacity was too small.

If you are a person that wants multiple app stores then buy a product that has them. It really is not that difficult.
Score: 25 Votes (Like | Disagree)