'Report a Problem' App Store Option Returns to Combat Scams

After being removed several years ago, Apple has restored the "Report a Problem" option on the App Store in an effort to flag issues and combat scams.

app store blue banner
Spotted by Richard Mazkewich and Kosta Eleftheriou and highlighted by The Verge, the option allows users to report individual ‌App Store‌ listings in iOS 15. When selected, the option directs users to a website with a drop-down menu to report ‌App Store‌ violations, including a specific option to "Report a scam or fraud."

The previous option, which was difficult to access, allowed users to "Report suspicious activity" redirected to Apple Support. Users were only able to report "a quality issue" with apps if they had actually paid for a scam app or in-app purchase, meaning that there was no ability to easily report obvious scams.

The "Report a Problem" option appears to be rolling out slowly, starting with free apps with in-app purchases on the ‌App Store‌ in the United States. The addition comes just days after Apple added the ability for users to rate their own apps on the ‌App Store‌.

Top Rated Comments

PBG4 Dude Avatar
8 months ago

Good. I hope people use it, and I hope Apple will pay attention when they do.
Apple paying attention seems to be the sticking point. Seems like they only care once it’s reported in the news.
Score: 14 Votes (Like | Disagree)
imnotthewalrus Avatar
8 months ago
Good. I hope people use it, and I hope Apple will pay attention when they do.
Score: 10 Votes (Like | Disagree)
icanhazmac Avatar
8 months ago
Good, they never should have removed it in the first place, plenty of references to scammy apps out there and they should be easy to report.
Score: 7 Votes (Like | Disagree)
wanha Avatar
8 months ago
Seems like a no-brainer move.

But what I'd really like to know is why on earth was it ever removed to begin with? (FWIW, I'm not holding my breath on an answer to that)
Score: 6 Votes (Like | Disagree)
contacos Avatar
8 months ago
Good, I couldn’t believe there was no way to easily report a issue with an app. A few weeks ago I came across an app that avoided IAP for an subscription in a really shady way but no one I contacted at apple felt responsible and they just kept forwarding me to different contacts
Score: 4 Votes (Like | Disagree)
jayducharme Avatar
8 months ago
Thank goodness! I did use that feature occasionally until it was removed, and it did seem to help fix some problems.
Score: 2 Votes (Like | Disagree)

Related Stories

cydia vs apple feature

Judge Dismisses Cydia Creator's Lawsuit Against Apple For Now

Wednesday January 5, 2022 9:33 pm PST by
U.S. District Judge Yvonne Gonzalez Rogers today granted Apple's motion to dismiss a lawsuit filed against the company by Jay Freeman, creator of an alternative App Store known as Cydia for "jailbroken" iPhones and iPads. The case might not be over yet, however, as Freeman was given the option to file an amended complaint by January 19. Freeman sued Apple in late 2020, alleging that the...
app store blue banner

Apple Letting 'Reader' Apps Offer Links for Account Sign Ups Outside of the App Store to Close Japan Investigation

Wednesday September 1, 2021 5:09 pm PDT by
Apple today announced that the Japan Fair Trade Commission (JFTC) has agreed to close its App Store investigation in exchange for changes to how "reader" apps like Netflix operate. Reader apps allow users to browse previously purchased content or content subscriptions for digital magazines, newspapers, books, audio, music, and video. Going forward, developers that create "reader" apps will...
wordle

Clones of Popular 'Wordle' Game Flooding App Store, Including One Charging $30 Per Year [Updated]

Tuesday January 11, 2022 1:39 pm PST by
If you're a regular internet user you've probably heard of popular web-based daily guessing game Wordle, created by Josh Wardle. The game, which is entirely free to play, was introduced last fall and has been spreading like wildfire. Wordle asks players to guess a five letter word by identifying which letters are in the word and are located in the right location. Players get six guesses per...
craig wwdc 2021 privacy

Report Highlights How Top Apple Executives Disagreed Over How Far iOS Anti-Tracking Measures Should Go

Monday March 14, 2022 7:19 am PDT by
A new report has highlighted how three top prominent executives initially found themselves at odds in early deliberations about Apple's App Tracking Transparency framework. According to the report from The Information, the executives who disagreed over how far Apple should go in protecting user privacy in digital advertising included Apple's Craig Federighi, who oversees software...
iOS App Store General Feature JoeBlue

App Store Now Supports Unlisted Apps Discoverable Only With a Direct Link

Friday January 28, 2022 11:27 am PST by
Apple recently announced that the App Store now supports unlisted apps discoverable only with a direct link, as outlined on its developer website. Developers with apps that aren't suited for public distribution can submit a request on Apple's website to distribute unlisted apps, which don't appear in any App Store categories, recommendations, charts, search results, or other listings....
app store safe secure

Study Finds Up to 2% of Top 1,000 Paid Apps on App Store Were Scams

Monday June 7, 2021 6:33 am PDT by
Apple has used its app review process as a bulwark in recent legal assaults on its App Store policy, and put particular emphasis on the security benefits for iOS users when buying apps. However, an investigation has found that almost 2% of the top 1,000 highest grossing apps on a given day were some sort of scam. According to The Washington Post, which conducted the investigation, scam apps...
iOS App Store General Feature Dock

Dutch Regulator Says Apple's Plan for Third-Party In-App Payments is Insufficient, Fines Apple 5 Million Euros

Monday January 24, 2022 6:33 am PST by
The Dutch Authority for Consumers and Markets (ACM) has ruled that Apple's plan to allow App Store dating apps to use third-party payment methods for in-app purchases does not sufficiently meet the requirements of a previous ruling. As a result, the ACM has hit Apple with an initial 5 million euro fine as a consequence, and fines will continue to be assessed at 5 million euros per week up to a...
google one app

Google One Disappears From App Store a Day After VPN Launch [Update: Google One is Back in the App Store]

Wednesday February 2, 2022 12:01 pm PST by
The Google One app for iPhone and iPad appears to have mysteriously disappeared from the App Store this morning, and it is no longer available for download. As noted on Reddit, attempting to download the Google One app in the United States and Canada pops up an error message that says "App Not Available." It is not clear why the app has been removed from the App Store at this time, and...

Popular Stories

iPhone 14 Purple Lineup Feature

Will the iPhone 14 Be a Disappointment?

Saturday May 21, 2022 9:00 am PDT by
With around four months to go before Apple is expected to unveil the iPhone 14 lineup, the overwhelming majority of rumors related to the new devices so far have focused on the iPhone 14 Pro, rather than the standard iPhone 14 – leading to questions about how different the iPhone 14 will actually be from its predecessor, the iPhone 13. The iPhone 14 Pro and iPhone 14 Pro Max are expected...
apple ar headset concept 1

Apple's Headset Said to Feature 14 Cameras Enabling Lifelike Avatars, Jony Ive Has Remained Involved With Design

Friday May 20, 2022 6:50 am PDT by
Earlier this week, The Information's Wayne Ma outlined struggles that Apple has faced during the development of its long-rumored AR/VR headset. Now, in a follow-up report, he has shared several additional details about the wearable device. Apple headset render created by Ian Zelbo based on The Information reporting For starters, one of the headset's marquee features is said to be lifelike...
sony headphones 1

Sony's New WH-1000XM5 Headphones vs. Apple's AirPods Max

Friday May 20, 2022 12:18 pm PDT by
Sony this week came out with an updated version of its popular over-ear noise canceling headphones, so we picked up a pair to compare them to the AirPods Max to see which headphones are better and whether it's worth buying the $400 WH-1000XM5 from Sony over Apple's $549 AirPods Max. Subscribe to the MacRumors YouTube channel for more videos. First of all, the AirPods Max win out when it comes ...
apple music

Apple Increases Apple Music Subscription Price for Students in Several Countries

Sunday May 22, 2022 1:57 am PDT by
Apple has silently increased the price of its Apple Music subscription for college students in several countries, with the company emailing students informing them their subscription would be slightly increasing in price moving forward. The price change is not widespread and, based on MacRumors' findings, will impact Apple Music student subscribers in but not limited to Australia, the...
iPhone 13 Face ID

'High-End' iPhone 14 Front-Facing Camera to Cost Apple Three Times More

Monday May 23, 2022 7:05 am PDT by
The iPhone 14 will feature a more expensive "high-end" front-facing camera with autofocus, partly made in South Korea for the first time, ET News reports. Apple reportedly ousted a Chinese candidate to choose LG Innotek, a South Korean company, to supply the iPhone 14's front-facing camera alongside Japan's Sharp. The company is said to have originally planned to switch to LG for the iPhone...