'Report a Problem' App Store Option Returns to Combat Scams

After being removed several years ago, Apple has restored the "Report a Problem" option on the App Store in an effort to flag issues and combat scams.

app store blue banner
Spotted by Richard Mazkewich and Kosta Eleftheriou and highlighted by The Verge, the option allows users to report individual ‌App Store‌ listings in iOS 15. When selected, the option directs users to a website with a drop-down menu to report ‌App Store‌ violations, including a specific option to "Report a scam or fraud."

The previous option, which was difficult to access, allowed users to "Report suspicious activity" redirected to Apple Support. Users were only able to report "a quality issue" with apps if they had actually paid for a scam app or in-app purchase, meaning that there was no ability to easily report obvious scams.

The "Report a Problem" option appears to be rolling out slowly, starting with free apps with in-app purchases on the ‌App Store‌ in the United States. The addition comes just days after Apple added the ability for users to rate their own apps on the ‌App Store‌.

Top Rated Comments

PBG4 Dude Avatar
31 months ago

Good. I hope people use it, and I hope Apple will pay attention when they do.
Apple paying attention seems to be the sticking point. Seems like they only care once it’s reported in the news.
Score: 14 Votes (Like | Disagree)
imnotthewalrus Avatar
31 months ago
Good. I hope people use it, and I hope Apple will pay attention when they do.
Score: 10 Votes (Like | Disagree)
icanhazmac Avatar
31 months ago
Good, they never should have removed it in the first place, plenty of references to scammy apps out there and they should be easy to report.
Score: 7 Votes (Like | Disagree)
wanha Avatar
31 months ago
Seems like a no-brainer move.

But what I'd really like to know is why on earth was it ever removed to begin with? (FWIW, I'm not holding my breath on an answer to that)
Score: 6 Votes (Like | Disagree)
contacos Avatar
31 months ago
Good, I couldn’t believe there was no way to easily report a issue with an app. A few weeks ago I came across an app that avoided IAP for an subscription in a really shady way but no one I contacted at apple felt responsible and they just kept forwarding me to different contacts
Score: 4 Votes (Like | Disagree)
jayducharme Avatar
31 months ago
Thank goodness! I did use that feature occasionally until it was removed, and it did seem to help fix some problems.
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 17

iOS 17.4 Will Add These New Features to Your iPhone

Monday February 19, 2024 6:52 am PST by
Apple last month confirmed that iOS 17.4 will be released in March, and the update includes several new features and changes for the iPhone. Key new features in iOS 17.4 include major App Store changes in the EU and Apple Podcasts transcripts. The update also adds new emoji and includes preparations for the launch of next-generation CarPlay later this year. More details about the new...
General Apps Messages

Apple Announces 'Groundbreaking' New Security Protocol for iMessage

Wednesday February 21, 2024 6:00 am PST by
Apple today announced a new post-quantum cryptographic protocol for iMessage called PQ3. Apple says this "groundbreaking" and "state-of-the-art" protocol provides "extensive defenses against even highly sophisticated quantum attacks." Apple believes the PQ3 protocol's protections "surpass those in all other widely deployed messaging apps," according to its blog post:Today we are announcing...
samsung galaxy ring

'Apple Ring' Allegedly in Development to Rival Samsung Galaxy Ring

Tuesday February 20, 2024 2:27 am PST by
Apple is speeding up development of a smart ring that can be worn on the finger to track users' health biometrics, claims a new report coming out of Korea. Teaser image of Samsung Galaxy Ring shown at Galaxy Unpacked in January Apple has toyed with the idea of a ring wearable for several years, as indicated by several patents, but with Samsung preparing to bring its own product to market, the ...
volvo s60 drivers apple maps

iOS 17.4 Beta Adds CarPlay Option to Show Upcoming Maneuvers in Instrument Cluster

Tuesday February 20, 2024 10:47 am PST by
The fourth beta of iOS 17.4 that Apple released today adds a new CarPlay feature, according to the notes that Apple provided to developers. In supported CarPlay vehicles, there's now an Apple Maps option to show information about upcoming maneuvers in the instrument cluster. CarPlay users will be able to swap the display type between the main and instrument cluster by tapping on the map...
m3 macbook pro 14 16

Apple Now Selling Refurbished M3 Pro and M3 Max MacBook Pro Models

Monday February 19, 2024 5:04 pm PST by
Apple today began offering refurbished versions of the 14-inch and 16-inch MacBook Pro models with M3 Pro and M3 Max chip options, offering the machines at a discount for the first time since their October 2023 release. The release of M3 Pro and M3 Max models on Apple's refurbished store comes almost two weeks after the entry-level 14-inch M3 MacBook Pro first appeared on the store....
iPad Pro OLED Feature 2

Apple's Upcoming OLED iPad Pro Models Rumored to Be Much Thinner

Tuesday February 20, 2024 1:39 pm PST by
Apple is planning to update the iPad Air and iPad Pro lineups as soon as March, and the new iPad Pro models will be significantly thinner according to dimensions shared by 9to5Mac. Citing sources with knowledge of Apple's plans, the site claims that the larger version will be more than 1mm thinner. The current 12.9-inch iPad Pro measures in at 6.4mm thick, but the new model is said to be 5mm ...
apple wallet drivers license feature

Apple Said iPhone Driver's Licenses Will Expand to These 8 U.S. States

Monday February 12, 2024 7:51 am PST by
In 2021, Apple introduced a feature that lets residents of participating U.S. states add their driver's license or ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age. Unfortunately, states have been slow to adopt the feature since it was first announced in September 2021, with IDs in the Wallet app only available ...