Customers who purchase an iPhone 13 model, an iPad 9, or an iPad mini 6 and restore their new device from a backup may run into a bug that affects Apple Music, Apple said in a new support document published today.
New iPhone and iPad owners may not be able to access the Apple Music catalog and settings or use Sync Library after restoring from a backup.
To fix this issue, Apple says that the devices must be updated, which can be done by going to Settings > General > Software Update. iPhone 13 owners who have already received their devices have confirmed that there is a day one iOS 15 security update that needs to be installed. It's worth noting, though, that the update text does not specifically mention the Apple Music bug.
This bug only affects the iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, sixth-generation iPad mini, and ninth-generation iPad.
I'm wondering if there was a bug in Apple Music or whatever iTunes you want to call it, previously.
I have a total mess of my music.
About the only thing that works nicely is if I call out for a song and artist or song and album, using Siri.
Lots of headaches with Apple "iTunes" legacy stuff.
IN A NUTSHELL:
Apple needs to go through the use cases of it's customers and see what a real human might be doing to arrange his or her music. It might take you 30 seconds or less to find a problem with the interface. Fix that please. It's a mess.
You say there are "bugs" coming if I update from backup? Well there was bugs before, so why would I care? Seriously.
I was legit going to do an iCloud back up for first time this year and now all this. Guess I’m going to set up without transferring apps or data. Which I think is the version of new?
You can still do a restore from backup. You need to setup as new, do software update, erases all contents, setup and restore from backup. This isn't all that bad. The nice thing is at least we have a heads up on this.
Thursday September 23, 2021 7:09 pm PDT by Juli Clover
Apple today said that it has discovered an issue that can cause widgets to revert to their default settings after restoring an iPhone or an iPad from backup.
The bug affects "a limited number" of iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPad 9, and iPad mini 6 devices.
Apple says that those who run into this issue will need to customize their widgets again. Customizing ...
Tuesday September 14, 2021 11:37 am PDT by Juli Clover
With the launch of the new iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max, Apple has refined its iPhone lineup and has discontinued the iPhone XR and the iPhone 12 Pro.
The iPhone 12, iPhone 11, and iPhone SE are still around as lower-cost options, with all models getting a price drop. Apple's full lineup continues to be priced starting at $399: iPhone SE - $399 iPhon...
Thursday September 23, 2021 2:39 pm PDT by Juli Clover
It's September 24 in Australia and New Zealand, which means it's officially iPhone 13 launch day. Customers in New Zealand and Australia are always the first to get their hands on new devices due to time zone differences. Image via MacRumors reader Hayden The iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max are now beginning to arrive to customers who pre-ordered on Friday,...
Users considering purchasing the iPhone 13 Pro or iPhone 13 Pro Max with the base level 128GB of storage should be aware that it misses out on functionality that comes with higher storage configurations.
One of the main new features to come to the iPhone 13 and iPhone 13 Pro Max this year is ProRes video recording capability. Aimed at professional videographers, the ProRes codec offers...
With the imminent launch of brand new iPhone models, cellular carriers are already beginning to share various offers that should help save you money when buying the iPhone 13.
AT&T
Starting with AT&T, new and existing AT&T customers will have the opportunity to get a new iPhone 13 Pro or iPhone 13 mini at no cost, with an eligible trade in and on an unlimited cellular plan.
Under this...
Tuesday September 14, 2021 6:11 pm PDT by Juli Clover
Apple today held its annual iPhone-centric event, introducing the iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max. We also got a look at the new Apple Watch Series 7 and were surprised with the new ninth-generation low-cost iPad and the iPad mini 6.
Subscribe to the MacRumors YouTube channel for more videos. It took Apple an hour and twenty minutes to introduce the new devices ...
Apple today announced the iPhone 13 Pro and iPhone 13 Pro Max at its "California Streaming" event, featuring brighter Super Retina XDR displays with ProMotion, improved rear cameras, a more powerful variant of the A15 Bionic chip, up to 1TB of storage, a new Sierra Blue color option, and more.
The iPhone 13 Pro and iPhone 13 Pro Max come in the same 6.1 and 6.7-inch display sizes as the...
Monday October 11, 2021 10:04 am PDT by Juli Clover
Apple today released iOS 15.0.2, the second update to the iOS 15 operating system that was released in September. iOS 15.0.2 comes a week and a half after the launch of iOS 15.0.1, a bug fix update.
The iOS 15.0.2 update can be downloaded for free and the software is available on all eligible devices over-the-air in the Settings app. To access the new software, go to Settings > General >...
Apple's embargo on reviews of the iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max has now lifted ahead of the devices launching on Friday, giving the first hands-on looks at the company's latest smartphones. In addition to our detailed review roundups, we have gathered together a number of unboxing videos and reviews of the new devices. The key new features of the devices...
Friday September 17, 2021 5:01 am PDT by Juli Clover
Apple is now accepting pre-orders for the iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max through its online storefront and through the Apple Store app.
Pre-orders are available in more than 30 countries and regions around the world. Those who used the "Get Ready" feature to prepare for pre-orders will just need to hit a button to get their orders in.
This year's iPhones...
Top Rated Comments
I'm wondering if there was a bug in Apple Music or whatever iTunes you want to call it, previously.
I have a total mess of my music.
About the only thing that works nicely is if I call out for a song and artist or song and album, using Siri.
Lots of headaches with Apple "iTunes" legacy stuff.
IN A NUTSHELL:
Apple needs to go through the use cases of it's customers and see what a real human might be doing to arrange his or her music. It might take you 30 seconds or less to find a problem with the interface. Fix that please. It's a mess.
You say there are "bugs" coming if I update from backup? Well there was bugs before, so why would I care? Seriously.
Restored from back-up
Let everything load and update, but didn’t touch Apple Music
Used Software Update to update to 15.0
And that’s it. Everything seems to be working normally, including Apple Music.