Skip to Content

Apple Explains Why 'Allow Apps to Request to Track' May Be Grayed Out on iOS 14.5

Starting with the iOS 14.5, iPadOS 14.5, and tvOS 14.5 software updates released this week, apps must ask for permission before tracking your activity across other companies' apps and websites for targeted advertising purposes.

Allow Apps Request Track Feature
On an iPhone or iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy > Tracking, and there is also an "Allow Apps to Request to Track" setting that applies to all apps. Each app that asks for permission to track while this setting is toggled off will be treated as if you tapped "Ask App Not to Track."

In a new support document, Apple said there are a few circumstances where the "Allow Apps to Request to Track" setting is grayed out, however, including:

  • For users with child accounts or under age 18 by birth year, signed in with their Apple ID
  • If your Apple ID is managed by an educational institution or uses a configuration profile that limits tracking
  • If your Apple ID was created in the last three days

9to5Mac previously reported that some users are still seeing the toggle grayed out even when the first two circumstances listed above do not apply to them, suggesting that there could be a bug or other issue going on. Apple has yet to respond to requests for comment.

Some users suspect there might be a correlation between the "Personalized Ads" setting and whether "Allow Apps to Request to Track" is grayed out.


On devices with the "Allow Apps to Request to Track" setting grayed out, all apps that request to track are denied permission by default and cannot access the device's random advertising identifier, known as the IDFA, according to Apple. Apps are also not permitted to track your activity using other information that identifies you or your device, such as your email address, although this policy is not enforced at a technical level.

Apple recently shared a video with more details about its new App Tracking Transparency requirement for those interested in learning more.

Related Forum: iOS 14

Popular Stories

MacBook Neo Feature Pastel 1

First MacBook Neo Benchmarks Are In: Here's How It Compares to the M1 MacBook Air

Thursday March 5, 2026 4:07 pm PST by
Benchmarks for the new MacBook Neo surfaced today, and unsurprisingly, CPU performance is almost identical to the iPhone 16 Pro. The MacBook Neo uses the same 6-core A18 Pro chip that was first introduced in the iPhone 16 Pro, but it has one fewer GPU core. The MacBook Neo earned a single-core score of 3461 and a multi-core score of 8668, along with a Metal score of 31286. Here's how the...
HomePod mini and Apple TV Sage

New Apple TV and HomePod Mini Are Still Missing, Here's Why

Thursday March 5, 2026 6:11 am PST by
Apple this week unveiled seven products, ranging from the iPhone 17e to the MacBook Neo, but new Apple TV and HomePod mini models were not among them. Given that there have been rumors about the next-generation Apple TV and HomePod mini since all the way back in late 2024, some customers are wondering why the devices have yet to launch, and the answer likely relates to Siri. In September, ...
MacBook Neo Feature Pastel 1

Apple Announces $599 'MacBook Neo' With A18 Pro Chip

Wednesday March 4, 2026 6:15 am PST by
Apple today announced the "MacBook Neo," an all-new kind of low-cost Mac featuring the A18 Pro chip for $599. The MacBook Neo is the first Mac to be powered by an iPhone chip; the A18 Pro debuted in 2024's iPhone 16 Pro models. Apple says it is up to 50% faster for everyday tasks than the bestselling PC with the latest shipping Intel Core Ultra 5, up to 3x faster for on-device AI workloads,...

Top Rated Comments

AngerDanger Avatar
64 months ago

Who remembers the days pre ios7 when ios was so simple and intelligently designed nothing needed an explanation?
I too remember when iOS was so lacking in features that it didn't need as many explanations for those features.

One way to look at it is that if you want to use iOS 14.5 like you used iOS 6 and below, none of these preferences matter anyway because they're for features that didn't exist at the time.

Technically, iOS is just as simple but has added complexity for those who want it. :)
Score: 21 Votes (Like | Disagree)
cableguy84 Avatar
64 months ago
Who remembers the days pre ios7 when ios was so simple and intelligently designed nothing needed an explanation?
Score: 15 Votes (Like | Disagree)
64 months ago
none of the 3 points apply but it is still grayed out ;)

However personalized adds it turned off grayed out too
Score: 14 Votes (Like | Disagree)
64 months ago
As a developer, I've never liked disabling or graying out an option without explaining in the UI why it is disabled.
Otherwise you end up with issues like this that require press release, lol. Much easier to add text describing why it's disabled or not have the option appear at all.
Apple used to be good about this.
Score: 8 Votes (Like | Disagree)
NPC Compliant Avatar
64 months ago
Perfectly reasonable safeguards
Score: 7 Votes (Like | Disagree)
BvizioN Avatar
64 months ago

Who remembers the days pre ios7 when ios was so simple and intelligently designed nothing needed an explanation?
You most be referring to the dull/boring stitched-leather all over iOS versions! How much I do not miss these.
Score: 4 Votes (Like | Disagree)