Apple Blocks Update to UK NHS Contact Tracing App for Breaking Location Data Collection Rules - MacRumors
Skip to Content

Apple Blocks Update to UK NHS Contact Tracing App for Breaking Location Data Collection Rules

Apple and Google have blocked an update to England and Wales' contact tracing app that included a feature that would have collected user location data, breaking the companies' terms and conditions for contact tracing apps, the BBC reports.

exposure notification cartoon
Last year, Apple and Google partnered up to announce a COVID-19 contact tracing API that allows apps to track whether someone has been in contact with an individual who has tested positive for COVID-19.

When visiting a shop, restaurant or other public venue, users of the NHS COVID-19 app can scan a QR code to indicate that they've been at that location. Using the API, the NHS app checks a database to look for a match, and can inform the user if they need to self-quarantine and/or get tested if someone at the same location recorded a positive COVID-19 test result that was flagged by other means.

The U.K.'s National Health Service in England and Wales had planned to release an update to its app that would have asked COVID-19 positive users to upload a log of their QR code check-ins. However, according to the terms and conditions which govern Apple and Google's contact tracing API, any app that uses the API cannot collect user location data.

As a result, both companies have refused to make the update available for download on their respective app distribution platforms. The previous version of the NHS app, however, remains available for download.

The plan had been to ask users to upload logs of venue check-ins - carried out via poster barcode scans - if they tested positive for the virus. This could be used to warn others.

But the two firms had explicitly banned such a function from the start.

Under the terms that all health authorities signed up to use Apple and Google's privacy-centric contact-tracing tech, they had to agree not to collect any location data via the software.

As a result, Apple and Google refused to make the update available for download from their app stores last week and have instead kept the old version live.

As the BBC notes, the NHS app has always included the ability for users to scan a QR code when visiting a public establishment. However, the code was only used to check a database that had been generated by local authorities following a viral outbreak.

The now rejected update would have changed that, by asking users who had tested positive to upload their QR code checks-in to the cloud. A spokesperson for the Department of Health told the BBC that "The deployment of the functionality of the NHS Covid-19 app to enable users to upload their venue history has been delayed."

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

generic tracking prompt orange

Apple Hit With $2.7 Billion Lawsuit Over App Tracking Rules

Thursday September 3, 2026 7:46 am PDT by
Apple is facing a £2 billion ($2.7 billion) lawsuit in London accusing it of imposing stricter App Tracking Transparency rules on third party developers than on its own advertising services (via Reuters). The case, filed at London's Competition Appeal Tribunal, follows a similar suit in which the tribunal ordered Apple to pay around £1.5 billion over App Store commissions last October, a...
Apple TV Sans Remote Feature

New Apple TV 4K Leaked

Friday September 25, 2026 8:16 am PDT by
MacRumors contributor Aaron Perris has uncovered an image file from Apple for an unreleased Apple TV 4K, suggesting that a new model will finally be released soon. The image is specifically for an "Apple TV 4K (4th generation)" model. Apple TV 4K (4th generation) image (on a gradient) The image reveals that the Apple TV will have the same external design as the current model, with all of its...
iOS 26 Home Feature

Apple Will Soon Announce an All-New Operating System

Tuesday September 22, 2026 9:19 am PDT by
Apple is developing an all-new operating system that is essentially a mix of tvOS, watchOS, and iOS, according to Bloomberg's Mark Gurman. In his latest Power On newsletter, Gurman reiterated that the operating system will feature a grid of app icons, widgets, and customizable clock faces. The new software platform is intended for Apple's long-rumored smart home hub. With built-in facial...

Top Rated Comments

gnasher729 Avatar
71 months ago

Protecting health and saving lives is more important than blindly enforcing the rules. Apple & Google need to be more flexible.
This is just ridiculously stupid. We can protect health and save lives by making people _use_ this app. And we make them use it by giving strong guarantees that their privacy is protected. If that update went through I’d instantly delete the app from my phone and tell all friends and relatives to do the same. Lives and health would be much better protected by firing Dido Harding instantly.
Score: 33 Votes (Like | Disagree)
gnasher729 Avatar
71 months ago
“Privacy” is something that UK politicians just don’t understand. And what they understand even less is that Apple and Google could both just say “No” to them.

In this case, the project is run by Dido Harding, known best for almost destroying Talk Talk when they gave hackers access to their customer database and couldn’t see anything wrong with that. So this is not unexpected.
Score: 32 Votes (Like | Disagree)
71 months ago

Protecting health and saving lives is more important than blindly enforcing the rules. Apple & Google need to be more flexible.
I do not believe this is that simple.

If we say that health and saving lives is the most important value above everything else, our world should look very different from what it is now. Alcohol and unhealthy food should be banned today, walking 10 000 steps a day should be mandatory, maximum speed limit 20 mph.

Health is an important value, but we have already accepted that even there we can make compromises. Privacy is an important value, as well, and tracking puts these two values in conflict. Making that compromise is a matter of values, and there is no "of course" in the answer.
Score: 23 Votes (Like | Disagree)
71 months ago
The team behind this app are a disaster. First it was months late and now this! Surely someone had the brains to think of this. Millions of ££ wasted on something that other countries out together in a month. Disgraceful waste of tax payers money really. Wonder if the devs owned a bar before and are mates with Hancock.
Score: 20 Votes (Like | Disagree)
71 months ago
It's optional they said. It's not spying on you,they said. It's not a police state they said. And now, it's forced and you are oppressed under threat of arrest and persecution by the state.

And the big "charities" Amnesty International, "civil liberties" outfits, etc. not a single peep from any of them. These so-called rights organizations are nothing more than disingenuous, political special interest groups that when push comes to shove "just follow orders" especially if regular people are oppressed instead of some trendy new scam they're running.
Score: 18 Votes (Like | Disagree)
Krizoitz Avatar
71 months ago

A contact tracing app can either honour privacy or be effective. Pick one. Contact tracing is against privacy.

Apple's and Google's approach is good from the privacy perspective. Some Asian countries have used quite effective contact tracing apps, but they are quite 1984ish.
False. The Apple/Google API allowed contact tracing while respecting privacy, that was the whole point. It could alert you if you’d been exposed without needing to track your location. Next time do basic research before you embarrass yourself.
Score: 14 Votes (Like | Disagree)
Latest Stories
Banks and Credit Unions to Team Up Against Apple Pay Fees
Banks and Credit Unions to Team Up Against Apple Pay Fees
2 hours ago
Apple Finally Shares tvOS 27 Release Notes With List of New Features
Apple Finally Shares tvOS 27 Release Notes With List of New Features
2 hours ago
Amazon's $199 Discount on Apple Watch Ultra 3 Returns to Help Clear Stock
Amazon's $199 Discount on Apple Watch Ultra 3 Returns to Help Clear Stock
3 hours ago
MacRumors Giveaway: Win an Apple Watch Ultra 4 From Lululook
MacRumors Giveaway: Win an Apple Watch Ultra 4 From Lululook
3 hours ago
Apple Code Confirms iPad 12 Specs: A19, 8GB RAM, N1, C1X Modem
Apple Code Confirms iPad 12 Specs: A19, 8GB RAM, N1, C1X Modem
4 hours ago
Some iPhone 18 Pro Max Users Experiencing AT&T Cellular Issues
Some iPhone 18 Pro Max Users Experiencing AT&T Cellular Issues
4 hours ago
Launch Week Deals Hit Latest Macs, Apple Watch Ultra 4, and Apple Accessories
Launch Week Deals Hit Latest Macs, Apple Watch Ultra 4, and Apple Accessories
4 hours ago
The MacRumors Show: Tyler Stalman Talks iPhone 18 Pro's Camera
The MacRumors Show: Tyler Stalman Talks iPhone 18 Pro's Camera
5 hours ago
iPad Mini With A20 Pro, New HomePod Mini Colors, and New Apple TV 4K All Just Leaked
iPad Mini With A20 Pro, New HomePod Mini Colors, and New Apple TV 4K All Just Leaked
6 hours ago
iPad Mini 8 Leaked: A20 Pro Chip, Landscape Camera, and More
iPad Mini 8 Leaked: A20 Pro Chip, Landscape Camera, and More
6 hours ago
Exclusive: First Look at HomePod Mini 2 in Three New Colors
Exclusive: First Look at HomePod Mini 2 in Three New Colors
6 hours ago
New Apple TV 4K Leaked
New Apple TV 4K Leaked
6 hours ago
Create a Custom Pass in the Wallet App on iPhone
Create a Custom Pass in the Wallet App on iPhone
10 hours ago
How to Check Your Mac's Manufacture Date in macOS 27
How to Check Your Mac's Manufacture Date in macOS 27
14 hours ago
What's Gone in macOS Golden Gate and What's Next in macOS 28
What's Gone in macOS Golden Gate and What's Next in macOS 28
22 hours ago
TestFlight App Gets New iOS 27 Features
TestFlight App Gets New iOS 27 Features
23 hours ago
Google Photos Wardrobe Feature Comes to iOS
Google Photos Wardrobe Feature Comes to iOS
1 day ago
Apple Music to Host Free Head Trip Festival Livestream
Apple Music to Host Free Head Trip Festival Livestream
1 day ago
watchOS 27.2 Code Hints at iPhone-Style Screenshot Previews
watchOS 27.2 Code Hints at iPhone-Style Screenshot Previews
1 day ago
Beats 360 Headphones Now Available in Apple Stores
Beats 360 Headphones Now Available in Apple Stores
1 day ago
Apple Shares New Video Promoting iOS 27 Parental Controls
Apple Shares New Video Promoting iOS 27 Parental Controls
1 day ago
Apple Has Announced 12 New Products in the Past Month
Apple Has Announced 12 New Products in the Past Month
1 day ago
Apple Watch Ultra 2 vs. Ultra 4 Buyer's Guide: Should You Upgrade?
Apple Watch Ultra 2 vs. Ultra 4 Buyer's Guide: Should You Upgrade?
1 day ago
Here's When Apple TV is Airing Free 'Peanuts' Holiday Specials This Year
Here's When Apple TV is Airing Free 'Peanuts' Holiday Specials This Year
1 day ago
Square Announces Apple Business Integration
Square Announces Apple Business Integration
1 day ago
AirPods Pro 3 on Sale for $199 This Week on Amazon
AirPods Pro 3 on Sale for $199 This Week on Amazon
1 day ago
Qualcomm Announces Renewed Agreement With Apple
Qualcomm Announces Renewed Agreement With Apple
1 day ago
Apple Confirms iPhone 18 Pro Bug Fix Update is Coming Next Week
Apple Confirms iPhone 18 Pro Bug Fix Update is Coming Next Week
1 day ago
Full iPhone 4 'Antennagate' Q&A Video Surfaces After 16 Years
Full iPhone 4 'Antennagate' Q&A Video Surfaces After 16 Years
1 day ago
Meta Did a 'One More Thing' and It's an AI Tamagotchi
Meta Did a 'One More Thing' and It's an AI Tamagotchi
2 days ago