Apple today updated its Apple Support app to version 4.2, introducing a few useful new features to streamline the app's usefulness for getting service and support for Apple devices.
The section of the app that provides coverage details now offers up more information about benefits and service options, plus you can now get reminders about your upcoming Genius Bar or Apple Authorized Service Provider reservations sent by text message or phone.
Though not mentioned in the release notes, the update introduces a new Check Coverage App Clip for those who do not have the Apple Support app installed. If you go to Apple's Check Coverage website on an iPhone without the app, you will be able to use the App Clip to see device information without needing to download the full Apple Support app.
The Apple Support app is designed to provide an easy to use resource on the iPhone and iPad for getting help with hardware issues. It is a free app that can be downloaded from the App Store. [Direct Link]
Tuesday September 29, 2026 9:11 am PDT by Joe Rossignol
Apple recently considered laying off about 5,000 support employees, but it has put those plans on hold indefinitely, according to Bloomberg's Mark Gurman.
The report said that Apple believed that AI-powered phone and web agents could take over some of the responsibilities performed by the employees who would have been let go, but Apple is no longer "currently looking to take such a step."
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Sunday October 11, 2026 12:56 pm PDT by Joe Rossignol
Just two days before Apple's "Welcome home" experience in New York, Bloomberg's Mark Gurman has leaked several details about the new products set to be unveiled, including an all-new smart home hub, a HomePod mini 2, and a new Apple TV 4K.
Here is an all-in-one summary of the details shared by Gurman:Apple's home hub with a touch-enabled display will be named HomeView, seemingly confirming a ...
Apple today announced the "HomeView," an all-new kind of smart home hub featuring a 7-inch Liquid Retina display and Siri AI.
Apple's senior vice president of Worldwide Marketing Greg Joswiak said:
Apple HomeView is designed to be shared by everyone in the home yet feel completely personal to each user. It recognizes your face to shift from a household screen to your own experience,...
Apple's first foldable iPhone, with a book-style design featuring a 5.4-inch outer display and a 7.6-inch inner display with a minimal crease down the middle.
