Apple today updated its Apple Support app to version 4.2, introducing a few useful new features to streamline the app's usefulness for getting service and support for Apple devices.
The section of the app that provides coverage details now offers up more information about benefits and service options, plus you can now get reminders about your upcoming Genius Bar or Apple Authorized Service Provider reservations sent by text message or phone.
Though not mentioned in the release notes, the update introduces a new Check Coverage App Clip for those who do not have the Apple Support app installed. If you go to Apple's Check Coverage website on an iPhone without the app, you will be able to use the App Clip to see device information without needing to download the full Apple Support app.
The Apple Support app is designed to provide an easy to use resource on the iPhone and iPad for getting help with hardware issues. It is a free app that can be downloaded from the App Store. [Direct Link]
Tuesday September 29, 2026 9:11 am PDT by Joe Rossignol
Apple recently considered laying off about 5,000 support employees, but it has put those plans on hold indefinitely, according to Bloomberg's Mark Gurman.
The report said that Apple believed that AI-powered phone and web agents could take over some of the responsibilities performed by the employees who would have been let go, but Apple is no longer "currently looking to take such a step."
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Tuesday October 6, 2026 12:59 pm PDT by Juli Clover
Since 2023, Apple's newer iPhones have had an 80 percent charge limit for those who want to extend battery lifespan. Charging to 80 percent instead of 100 percent is supposed to put less stress on the battery, improving longevity.
For the last three years, I've used that setting on my iPhone. I started with the iPhone 15 Pro Max, then did the iPhone 16 Pro Max, and most recently, the iPhone...
For the first time since February 2023, Apple has released a firmware update for the MagSafe 3 charging cable for the MacBook Pro and MacBook Air.
Specifically, Apple last week released firmware version 3.2.0 for the USB-C to MagSafe 3 Cable. The previous firmware version for the cable was 3.1.12.
It is unclear what is included in the latest firmware, as Apple does not publish release...
Apple's first foldable iPhone, with a book-style design featuring a 5.4-inch outer display and a 7.6-inch inner display with a minimal crease down the middle.
