New Apple Web Page Directs Customers to Its Online Shopping Services

Apple has launched a new web page that brings together links and information about its online services for customers shopping from home during the global health crisis.

apple online shopping services webpage
Titled "Everything you love about our stores is online," the new catch-all page links from the Apple.com home page and includes details about no-contact delivery options, Apple Specialist help, financing and credit options, Apple Trade In, Apple Card, order status checking, service and support.

The page also links out to "Today at Apple - At home," a series of fun how-to videos to help users get creative during the ongoing stay-at-home measures, and there's a series of category links for customers to explore products on Apple's online store.

Apple has been gradually re-opening its retail stores in countries where lockdowns have eased, although some are operating on limited hours.

Apple CEO Tim Cook last week said that Apple was going to reopen stores in Austria and Australia this week, and Apple's sole Apple Store in Vienna will be reopening on Tuesday, May 5.

We're still waiting to hear exactly when stores in North America will reopen, but Cook also said that Apple is planning to reopen a few stores in the U.S. starting in May. Store openings will be staggered, with Apple evaluating data that includes local guidelines and recommendations before reopening.

Popular Stories

AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
CarPlay Hero

Apple Releases Wireless CarPlay Fix

Wednesday April 16, 2025 11:28 am PDT by
If you have been experiencing issues with wireless CarPlay in your vehicle lately, it was likely due to a software bug that has now been fixed. Apple released iOS 18.4.1 today, and the update's release notes say it "addresses a rare issue that prevents wireless CarPlay connection in certain vehicles." If wireless CarPlay was acting up for you, updating your iPhone to iOS 18.4.1 should...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
Beyond iPhone 13 Better Triad

Apple's 20th Anniversary iPhone May Finally Go All Screen

Tuesday April 15, 2025 6:31 am PDT by
Apple is preparing a "bold" new iPhone Pro model for the iPhone's 20th anniversary in 2027, according to Bloomberg's Mark Gurman. As part of what's being described as a "major shake-up," Apple is said to be developing a design that makes more extensive use of glass – and this could point directly to the display itself. Here's the case for Apple releasing a truly all-screen iPhone with no...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...
iOS 19 Roundup Feature

iOS 19 Will Add These New Features to Your iPhone

Tuesday April 15, 2025 7:37 am PDT by
The first iOS 19 beta is less than two months away, and there are already a handful of new features that are expected with the update. Apple should release the first iOS 19 beta to developers immediately following the WWDC 2025 keynote, which is scheduled for Monday, June 9. Following beta testing, the update should be released to the general public in September. Below, we recap the key...
top stories 2025 04 19

Top Stories: iPhone 17 Pro Rumors, CarPlay Bug Fix, and More

Saturday April 19, 2025 6:00 am PDT by
This week saw rumor updates on the iPhone 17 Pro and next-generation Vision Pro, while a minor iOS 18.4.1 update delivered not just security fixes but also a fix for some CarPlay issues. We also looked ahead at what else is in Apple's pipeline for the rest of 2025 and even the 20th-anniversary iPhone coming in 2027, so read on below for all the details on these stories and more! iPhone 17 ...
tvOS 18 Thumb 1

Apple Releases tvOS 18.4.1

Wednesday April 16, 2025 10:04 am PDT by
Apple today released tvOS 18.4.1, a minor update to the tvOS 18 operating system that came out last September. tvOS 18.4.1 comes two weeks after Apple released tvOS 18.4, and it is available for the Apple TV 4K and Apple TV HD models. tvOS 18.4.1 can be downloaded using the Settings app on the ‌Apple TV‌. Open up Settings and go to System > Software Update to get the new software....

Top Rated Comments

rtdunham Avatar
65 months ago
If the company aims to function as an online retailer it should work harder to become a better one. I went online before midnight on a weekday with a few questions, including one about trade-ins, prior to buying a new MacBook Pro. I waited online more than 40 minutes before my call was answered. I was then told the US sales store was closed. I had reached a tech-support rep in Australia who couldn’t have been nicer but eventually determined I could not place my order nor add to another MBP order I had placed online earlier in the evening. I’m a big Apple fan-The company and its products – but I’d like to see it up its online sales game. At a minimum, post that the store is closed instead of directing to a number (1-800-MYAPPLE) for sales at an hour when it’s not staffed; change the recordings that first answer a call to say that sales is closed rather than forcing someone who’s trying to give Apple another couple thousand dollars to have to sit on hold on for nearly three quarters of an hour to learn that. There’s plenty that could be done with a little nod to good customer service beyond giving us a choice of three genres of music-on-hold. I guess my experience tonight coincided unfortunately with the topic of this article! :-)
Score: 2 Votes (Like | Disagree)
RalfTheDog Avatar
65 months ago

... Bro did you really expect to have a normal experience like you’re used to? That’s on you. Articles have been posted for weeks saying that when things open back up that it’s going to be *weird*. You can’t expect the same magic/wow factor until the virus ceases to exist. ...




If the virus ceases to exist. I suspect what we have now is the beginning of the new normal. Things will lighten up for a bit, everyone will pay the consequences for that, then the world will learn how to live with a much stricter lockdown.
Score: 1 Votes (Like | Disagree)
airbatross Avatar
65 months ago
I went to Bondi Jnct Apple store today in Sydney. The experience was horrible. Staff was professional and they were extremely cautious; but waiting to be admitted, temperature check at entrance, wearing the mask provided by them and staying far away from employees, cleaning process after touching anything is just all frustrating, I loathed it. I was there for picking up my iPad Pro order and the fun and enjoyment I would get normally was replaced by a hospital-grade hygenic unsavoury experience. Such sad times.. :confused:
Score: 1 Votes (Like | Disagree)