Google appears to have handicapped its YouTube support for the third-generation Apple TV, based on hundreds of user complaints on Apple’s support forums and in YouTube’s Help Center.

youtube apple tv
Multiple users are reporting problems accessing certain YouTube content such as music videos. When attempting to watch the content, viewers are being met with the message "An error occurred loading this content. Try again later."

One Reddit user who contacted Apple customer support reports that Apple claims the issue is on Google’s end, following recent changes it made to the YouTube platform. However, Google has yet to address or acknowledge the problem, despite numerous reports being filed and submitted over the course of more than two weeks.

Have you had trouble viewing YouTube content on a third-gen ‌Apple TV‌? Let us know in the comments below.

Related Roundup: Apple TV
Tag: YouTube
Buyer's Guide: Apple TV (Neutral)

Top Rated Comments

AdamFootUK Avatar
28 months ago
I’m also having issues as an Apple TV 4 user, but only because the app is so badly designed for Apple TV ?
Score: 27 Votes (Like | Disagree)
thequietaussie Avatar
28 months ago

I’m also having issues as an Apple TV 4 user, but only because the app is so badly designed [S]for Apple TV[/S] ?
;)
Score: 12 Votes (Like | Disagree)
CarlJ Avatar
28 months ago

Idk, I don't see people having as many UI issues on other devices as on 4th gen Apple TVs. I literally have to stop using the Siri Remote before I have an anxiety attack and use my iPhone as a remote because of how sensitive it is and a pain in the ass to use the app with the Siri Remote.
The YouTube app is a cross-platform mess that only begrudgingly supports the AppleTV. One of the problems is they don't really support the trackpad, it's built for a D-pad. If you stop trying to swipe, and instead just lightly tap on the top, bottom, or sides of the trackpad, it works a lot better. (Also, there's a setting in the settings app for how sensitive the Siri trackpad is.)

I've learned to operate within its limitations. The two that still frustrate me no end are:

One, every time you unpause, YouTube insists on covering the bottom half of the screen with largely unnecessary controls and "you might also like" advertisements for other videos (dammit YouTube, I unpaused this video, that means I want to watch this video - stop using half the screen to tell me about other videos), and you can't dismiss this from the trackpad, only using the menu button (or waiting), and if you hit the menu button to dismiss it just as it decides to auto-dismiss, then the menu button performs its other primary purpose and takes you out of the video. So infuriating!

And, two, when their lower-half travesty of videos and controls is on the screen, every time you move from the timeline down to the other controls, if the video is paused, IT UNPAUSES THE VIDEO FOR YOU! Dammit YouTube! I paused it to and brought up the bottom, you know, have it stay in the same place while I went to add it to a list or something - why are you starting the video back up? It's precisely what I don't want at the moment. It's like it's trying to trick you into hitting the menu button to dismiss the mess on the bottom half of the screen, and maybe jump out of the video entirely.

Also, serious points off for using the row under the video title to tell me that it's "Recommended for you". With upwards of 17 trillion videos on YouTube now, every video listed on my screen is going to be somehow recommended for me - I also don't care how many times it's been viewed. Instead, tell me the date the video was posted. Lots of times there'll be 3-4 videos from the same source, and I want to watch them in order. Armed with the date I can do that. If all 4 just say "Recommended for you", then I have to guess.

The iPad YouTube app handles the video controls at the bottom, and the date/info under the the thumbnail issues much better. I wish we could have that on the Apple TV.
Score: 11 Votes (Like | Disagree)
allenvanhellen Avatar
28 months ago
OK, let’s just keep buying new streaming boxes every 5 years and throwing the old ones in the trash. Great.
Score: 5 Votes (Like | Disagree)
iParis Avatar
28 months ago

;)
Idk, I don't see people having as many UI issues on other devices as on 4th gen Apple TVs. I literally have to stop using the Siri Remote before I have an anxiety attack and use my iPhone as a remote because of how sensitive it is and a pain in the ass to use the app with the Siri Remote.
Score: 4 Votes (Like | Disagree)
JustinCymbal Avatar
28 months ago
Makes sense that the third gen Apple TV is slowly losing support... After all it came out in 2012

I still have a few 3rd gen ATVs lying around - mostly just use them when I travel incase I forget it in the hotel
Score: 3 Votes (Like | Disagree)

Popular Stories

Prosser Series 8 3

Apple Watch Series 8 Rumored to Feature New Design With Flat Display

Wednesday May 18, 2022 6:21 am PDT by
The Apple Watch Series 8 could feature an all-new design with a flat display, according to the leaker known as "ShrimpApplePro." In his latest video on the YouTube channel Front Page Tech, Jon Prosser highlighted information from ShrimpApplePro that suggests the Apple Watch Series 8 could feature a flat display in what seems to be a design originally rumored for the Apple Watch Series 7. ...
anker 563 dock ports

Anker's Latest USB-C Docking Station Brings Triple-Display Support to M1 Macs

Wednesday May 18, 2022 7:06 am PDT by
While Apple's early M1-based Macs can only officially support a single external display, there are ways around the limitation. Anker is launching a new 10-in-1 USB-C docking station today which delivers just that. The Anker 563 USB-C dock includes two HDMI ports and a DisplayPort port, and it leverages DisplayLink to carry multiple video signals over a single connection. Given that this hub...
macOS Monterey 2

Apple Releases macOS Monterey 12.4 With Support for Studio Display Webcam Update

Monday May 16, 2022 10:10 am PDT by
Apple today released macOS Monterey 12.4, the fourth major update to the macOS Monterey operating system that launched in October 2021. macOS Monterey 12.4 comes over two months after the launch of macOS Monterey 12.3, an update that added Universal Control. The ‌‌‌‌‌macOS Monterey‌‌ 12.4 update can be downloaded on all eligible Macs using the Software Update section of System...
Whatsapp Feature

WhatsApp to Let Users Leave Group Chats 'Silently' and View Rich Link Previews in Status Updates

Tuesday May 17, 2022 3:07 am PDT by
WhatsApp is working on a new feature that will allow users to "silently" leave group chats hosted by the messaging platform instead of all members of the group being notified when they do. As it stands, when someone leaves a group chat, WhatsApp announces their exit to the entire group, making the act of leaving very public. It's not possible right now to leave a group quietly, but WhatsApp...
apple data auction iphone privacy ad

Apple Highlights iPhone's Latest Privacy Features in New 'Data Auction' Ad

Wednesday May 18, 2022 9:00 am PDT by
Apple today shared a new ad highlighting iPhone privacy features like App Tracking Transparency and Mail Privacy Protection that are designed to give users more transparency and control when it comes to their personal data being collected. The ad revolves around a young woman named Ellie who discovers that her personal data is being sold at an auction house, with bids being placed on her...
airpodsproinear

Apple Facing Lawsuit After AirPods Allegedly Ruptured Child's Eardrums With Amber Alert

Tuesday May 17, 2022 11:40 am PDT by
Apple's AirPods ruptured the eardrums of a 12-year-old boy in 2020 when a loud Amber Alert was issued, according to a lawsuit filed against Apple in California (via Law360). The child, identified as B.G. in the filing, was watching a movie on Netflix on his iPhone in 2020 while wearing AirPods Pro. The AirPods Pro were allegedly set at a low volume, but an Amber Alert sounded without warning ...
apple store palo alto

Apple Reinstating Employee Mask Mandate at Approximately 100 U.S. Retail Stores

Tuesday May 17, 2022 11:11 am PDT by
Apple retail employees at around 100 stores will need to go back to wearing a mask while working, according to Bloomberg's Mark Gurman. Apple is mandating masks for employees again due to a rising number of COVID cases across the United States. Customers who visit an Apple Store are not required to wear a mask at this time, but Apple is continuing to recommend masks for all Apple Store...