Apple TV 3 Owners Report Issues Viewing YouTube Content

Google appears to have handicapped its YouTube support for the third-generation Apple TV, based on hundreds of user complaints on Apple’s support forums and in YouTube’s Help Center.

youtube apple tv
Multiple users are reporting problems accessing certain YouTube content such as music videos. When attempting to watch the content, viewers are being met with the message "An error occurred loading this content. Try again later."

One Reddit user who contacted Apple customer support reports that Apple claims the issue is on Google’s end, following recent changes it made to the YouTube platform. However, Google has yet to address or acknowledge the problem, despite numerous reports being filed and submitted over the course of more than two weeks.

Have you had trouble viewing YouTube content on a third-gen ‌Apple TV‌? Let us know in the comments below.

Related Roundup: Apple TV
Tag: YouTube
Buyer's Guide: Apple TV (Don't Buy)

Popular Stories

apple wallet drivers license feature iPhone 15 pro teal 1

Apple Says iPhone Driver's Licenses Coming to These 8 U.S. States, But Rollout Remains Slow

Wednesday March 19, 2025 6:55 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly. It has been three and a half years since Apple first announced the...
iOS 19 visionOS UI Elements

iOS 19 to Have Some of the 'Biggest' Design Changes in iPhone's History

Sunday March 16, 2025 10:35 am PDT by
Apple is planning some of the "biggest iOS and macOS redesigns in its history," according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman reiterated that iOS 19 will have a visionOS-like design with more transparent interfaces:The new interfaces will adopt the design principles introduced in visionOS, the software for Apple's Vision Pro headset. That includes greater...
iphone 16 pro ghost hand

Next Year's iPhone 18 Pro Already Rumored to Have Five New Features

Tuesday March 18, 2025 1:00 pm PDT by
While the iPhone 18 Pro models are still around a year and a half away from launching, there are already some early rumors about the devices. Below, we recap some key iPhone 18 Pro rumors so far. Under-Screen Face ID In April 2023, display industry analyst Ross Young shared a roadmap showing that iPhone 17 Pro models would feature under-display Face ID. In May 2024, however, Young said ...
iphone 16 pro models 1

Apple's First Foldable iPhone Estimated to Cost Nearly Twice as Much as iPhone 16 Pro Max

Monday March 17, 2025 6:42 am PDT by
In an investor research note today with British bank Barclays, analyst Tim Long said Apple's first foldable iPhone could have a starting price in the $2,300 range in the United States, which would make it by far the most expensive iPhone model ever. If the first foldable iPhone starts at $2,299, that means it would cost nearly twice as much as the iPhone 16 Pro Max, which starts at $1,199. ...
Bent iPhone Air Feature

Apple Canned Larger iPhone 17 Air Model Over Fears of Bendgate 2.0

Monday March 17, 2025 4:07 am PDT by
Apple prototyped a larger ultra-slim iPhone 17 Air with a 6.9-inch display, but ultimately decided not to go ahead with the device because of fears that it could be susceptible to bending, according to a new report. Bloomberg reporter Mark Gurman, writing in his latest Power On newsletter: When it first started work on the phone, it prototyped a device with a 6.9-inch screen — matching...
iphone 16 pro models 1

All Four iPhone 17 Models Rumored to Feature Upgraded 24-Megapixel Front Camera and More

Monday March 17, 2025 7:50 pm PDT by
All four iPhone 17 models launching later this year will feature an upgraded 24-megapixel front-facing camera, according to analyst Jeff Pu. In a research note today with investment firm GF Securities, Pu shared a chart in which he reiterated that the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will each be equipped with a 24-megapixel front camera. By comparison, all four ...
iPhone 17 Air Fanned Feature

First iPhone 17 Air Case Has Camera Bar, Camera Control Button Cutouts

Wednesday March 19, 2025 5:29 am PDT by
Serial leaker Sonny Dickson today shared an image of what he claims is a first look at a third-party case for Apple's iPhone 17 Air. "If you didn’t know an Air was coming, you'd swear it was a Google Pixel case," he said. Case manufacturers often obtain design specifications of upcoming iPhone models before their release by collaborating with Apple through official partnerships or...
General iOS Mail Feature

iOS 18.3.2 Broke iCloud Mail Delivery

Monday March 17, 2025 3:31 pm PDT by
The iOS 18.3.2 update that Apple released last week appears to have broken iCloud Mail for some users. There are multiple complaints on Reddit and the MacRumors forums from users who say that iCloud Mail is not able to push new iCloud emails to their iPhones after the iOS 18.3.2 update. Affected users say that despite having the correct settings enabled, new iCloud emails are not showing up...

Top Rated Comments

AdamFootUK Avatar
65 months ago
I’m also having issues as an Apple TV 4 user, but only because the app is so badly designed for Apple TV ?
Score: 27 Votes (Like | Disagree)
thequietaussie Avatar
65 months ago

I’m also having issues as an Apple TV 4 user, but only because the app is so badly designed [S]for Apple TV[/S] ?
;)
Score: 12 Votes (Like | Disagree)
CarlJ Avatar
65 months ago

Idk, I don't see people having as many UI issues on other devices as on 4th gen Apple TVs. I literally have to stop using the Siri Remote before I have an anxiety attack and use my iPhone as a remote because of how sensitive it is and a pain in the ass to use the app with the Siri Remote.
The YouTube app is a cross-platform mess that only begrudgingly supports the AppleTV. One of the problems is they don't really support the trackpad, it's built for a D-pad. If you stop trying to swipe, and instead just lightly tap on the top, bottom, or sides of the trackpad, it works a lot better. (Also, there's a setting in the settings app for how sensitive the Siri trackpad is.)

I've learned to operate within its limitations. The two that still frustrate me no end are:

One, every time you unpause, YouTube insists on covering the bottom half of the screen with largely unnecessary controls and "you might also like" advertisements for other videos (dammit YouTube, I unpaused this video, that means I want to watch this video - stop using half the screen to tell me about other videos), and you can't dismiss this from the trackpad, only using the menu button (or waiting), and if you hit the menu button to dismiss it just as it decides to auto-dismiss, then the menu button performs its other primary purpose and takes you out of the video. So infuriating!

And, two, when their lower-half travesty of videos and controls is on the screen, every time you move from the timeline down to the other controls, if the video is paused, IT UNPAUSES THE VIDEO FOR YOU! Dammit YouTube! I paused it to and brought up the bottom, you know, have it stay in the same place while I went to add it to a list or something - why are you starting the video back up? It's precisely what I don't want at the moment. It's like it's trying to trick you into hitting the menu button to dismiss the mess on the bottom half of the screen, and maybe jump out of the video entirely.

Also, serious points off for using the row under the video title to tell me that it's "Recommended for you". With upwards of 17 trillion videos on YouTube now, every video listed on my screen is going to be somehow recommended for me - I also don't care how many times it's been viewed. Instead, tell me the date the video was posted. Lots of times there'll be 3-4 videos from the same source, and I want to watch them in order. Armed with the date I can do that. If all 4 just say "Recommended for you", then I have to guess.

The iPad YouTube app handles the video controls at the bottom, and the date/info under the the thumbnail issues much better. I wish we could have that on the Apple TV.
Score: 11 Votes (Like | Disagree)
allenvanhellen Avatar
65 months ago
OK, let’s just keep buying new streaming boxes every 5 years and throwing the old ones in the trash. Great.
Score: 5 Votes (Like | Disagree)
iParis Avatar
65 months ago

;)
Idk, I don't see people having as many UI issues on other devices as on 4th gen Apple TVs. I literally have to stop using the Siri Remote before I have an anxiety attack and use my iPhone as a remote because of how sensitive it is and a pain in the ass to use the app with the Siri Remote.
Score: 4 Votes (Like | Disagree)
Justin Cymbal Avatar
65 months ago
Makes sense that the third gen Apple TV is slowly losing support... After all it came out in 2012

I still have a few 3rd gen ATVs lying around - mostly just use them when I travel incase I forget it in the hotel
Score: 3 Votes (Like | Disagree)