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Damaged 15-Inch 2015 MacBook Pro Demonstrates Why Apple Initiated Battery Recall Program
Apple in June launched a voluntary recall and replacement program for 15-inch MacBook Pro models with Retina display sold between September 2015 and February 2017, citing defective batteries that could overheat and pose a fire safety risk.
Right after the replacement program was announced, designer Steven Gagne shared some images of a MacBook Pro that caught fire, and those images were today surfaced by PetaPixel, giving us a look at why 2015 MacBook Pro owners should take this recall seriously.
Gagne said that the battery in his MacBook Pro exploded, causing a small fire and filling his house with smoke. He heard the sound of the battery popping, and then smelled a strong chemical scent. The MacBook Pro wasn't plugged in and it was in sleep mode.
He was able to get to it quickly enough to extinguish the fire before it did real damage, but the seriousness of the damage to the MacBook Pro emphasizes that this could have been far worse.
Apple has asked customers with a 15-inch MacBook Pro from 2015 to stop using it until the battery inside can be replaced. Apple has a website outlining the recall program, with MacBook Pro able to enter a serial number to see if they need a battery replacement.
The recall affects the 15-inch MacBook Pro from 2015 and does not impact later models released in 2016 and beyond. Those with 15-inch 2015 machines will need to visit an Apple retail location, an Apple Authorized Service Provider, or contact Apple support to arrange a mail-in repair.
You can determine which Mac you have by clicking on the Apple logo in the menu bar and selecting "About This Mac." The year of the machine is listed in parentheses, and affected machines will say "15-inch, Mid 2015."
According to the U.S. Consumer Product Safety Commission, Apple has received a total of 26 reports of batteries overheating, including five reports of minor burns and 17 reports of minor damage to nearby personal property.
Apple sold approximately 432,000 affected MacBook Pro units in the United States and 26,000 in Canada.
Right after the replacement program was announced, designer Steven Gagne shared some images of a MacBook Pro that caught fire, and those images were today surfaced by PetaPixel, giving us a look at why 2015 MacBook Pro owners should take this recall seriously.
Gagne said that the battery in his MacBook Pro exploded, causing a small fire and filling his house with smoke. He heard the sound of the battery popping, and then smelled a strong chemical scent. The MacBook Pro wasn't plugged in and it was in sleep mode.
He was able to get to it quickly enough to extinguish the fire before it did real damage, but the seriousness of the damage to the MacBook Pro emphasizes that this could have been far worse.
Apple has asked customers with a 15-inch MacBook Pro from 2015 to stop using it until the battery inside can be replaced. Apple has a website outlining the recall program, with MacBook Pro able to enter a serial number to see if they need a battery replacement.
The recall affects the 15-inch MacBook Pro from 2015 and does not impact later models released in 2016 and beyond. Those with 15-inch 2015 machines will need to visit an Apple retail location, an Apple Authorized Service Provider, or contact Apple support to arrange a mail-in repair.
You can determine which Mac you have by clicking on the Apple logo in the menu bar and selecting "About This Mac." The year of the machine is listed in parentheses, and affected machines will say "15-inch, Mid 2015."
According to the U.S. Consumer Product Safety Commission, Apple has received a total of 26 reports of batteries overheating, including five reports of minor burns and 17 reports of minor damage to nearby personal property.
Apple sold approximately 432,000 affected MacBook Pro units in the United States and 26,000 in Canada.
Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Buy Now)
[ 164 comments ]
Top Rated Comments
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7 months ago
There goes Apple, copying Samsung again. Coulda picked a different feature to copy though...
7 months ago
Yet some apple fans talk crap about note 7 explosion.... what? It’s too quiet.
7 months ago
A long time ago I sent in a 13" MBP for repairs to the display, and while it was the depot they found the battery was swollen and replaced it.
But it wasn't at all visible from the outside. Sort of scary that this could be lurking in your laptop and you wouldn't know about it.
I really miss user replaceable batteries—and user replaceable hard drives.
But it wasn't at all visible from the outside. Sort of scary that this could be lurking in your laptop and you wouldn't know about it.
I really miss user replaceable batteries—and user replaceable hard drives.
7 months ago
Reduced quality and increased profits is a sure sign that the bean counters are in control of a company, and that more of the same in the future.
7 months ago
Apple needs to institute a push notification system alerting customers of recalls. They already invade our desktops with constant reminders of new OS versions without any way of turning it off unless you want to also turn off other things. The least they could do is notify you of a safety recall on screen.
Are customers being mailed safety recall notices? Car owners are required to be notified by mail by law.
Are customers being mailed safety recall notices? Car owners are required to be notified by mail by law.
7 months ago
If your Macbook Pro explodes before you have the battery replaced, does Apple give you a replacement Macbook Pro 2015 or something else perhaps better?
If your MacBook Pro explodes in front of you, like pictured above, then Apple should give you the top of the line 2019 machine with no questions asked whatsoever
7 months ago
Man, people will complain about anything. So what if your computer explodes into a fiery catalyst potentially burning down your house and family in your sleep? It's THINNER, people. That counts for something, you know.
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