Apple is separating the new smartphones into its usual low-cost versus high-cost categories, with big differences between the two models coming down to the camera, display, and battery life.
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Apple Launches Recall and Replacement Program for Batteries in 2015 15-Inch MacBook Pro With Retina Display
Apple today announced the launch of a voluntary recall and replacement program for 15-inch MacBook Pro models with Retina display sold between September 2015 and February 2017 due to battery failure issues. Affected batteries may overheat and pose a fire safety risk.
Customers are being asked to stop using affected MacBook Pro units until they can take steps to have their batteries replaced following Apple's instructions. Apple says affected units in need of replacement can be identified by entering a Mac's serial number in the recall program page.
The recall affects just the 15-inch MacBook Pro from 2015 and does not impact later models released in 2016 and beyond. Those with 15-inch 2015 machines are instructed to find an Apple authorized service provider, make an appointment at an Apple retail store, or contact Apple's support staff to arrange a mail-in repair.
Apple warns that the MacBook Pro will be sent to an Apple Repair Center for service in all cases and that service could take one to two weeks to be completed. Batteries will be replaced free of charge.
Earlier this year, a video of a MacBook Pro that caught on fire and produced copious amounts of smoke made the rounds on Twitter and Reddit. The machine in question was a 2015 MacBook Pro with a 15-inch Retina display, and it could potentially be linked to the recall.
Given that affected 15-inch MacBook Pro models are in danger of overheating and catching on fire, those with machines that need a replacement battery should be sure to visit an Apple retail store or get in contact with Apple support before continuing to use their Macs.
Customers are being asked to stop using affected MacBook Pro units until they can take steps to have their batteries replaced following Apple's instructions. Apple says affected units in need of replacement can be identified by entering a Mac's serial number in the recall program page.
The recall affects just the 15-inch MacBook Pro from 2015 and does not impact later models released in 2016 and beyond. Those with 15-inch 2015 machines are instructed to find an Apple authorized service provider, make an appointment at an Apple retail store, or contact Apple's support staff to arrange a mail-in repair.
Apple warns that the MacBook Pro will be sent to an Apple Repair Center for service in all cases and that service could take one to two weeks to be completed. Batteries will be replaced free of charge.
Earlier this year, a video of a MacBook Pro that caught on fire and produced copious amounts of smoke made the rounds on Twitter and Reddit. The machine in question was a 2015 MacBook Pro with a 15-inch Retina display, and it could potentially be linked to the recall.
Given that affected 15-inch MacBook Pro models are in danger of overheating and catching on fire, those with machines that need a replacement battery should be sure to visit an Apple retail store or get in contact with Apple support before continuing to use their Macs. Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Caution)
[ 237 comments ]
Top Rated Comments
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13 weeks ago
Wow, I get a new battery. I love this laptop. It is the gift they keeps giving.
13 weeks ago
TWO WEEKS!!! WTF I use mine every day for work! Will just buy a fire extinguisher instead!
13 weeks ago
Still the pinnacle of Apple's laptop design. I almost wish my late-2013 was affected haha I could use a new battery...
13 weeks ago
The model everyone claims is the 'gold-standard' for Apple.
Thats a bit disingenuous, don't you think? 4-year old batteries replaced for free on the oft chance it might be defective.
13 weeks ago
all these fix-it programs apple is having recently....on one hand its good they are proving the service, but on the other hand what does it say about their product quality?
13 weeks ago
Macrumors members:
What Samsung Note's with battery overheating issues? Put this company out of business now! How could they let this happen!?!
Apple laptop batteries overheating. Best designed laptop ever thanks for the free battery upgrade!
;)
What Samsung Note's with battery overheating issues? Put this company out of business now! How could they let this happen!?!
Apple laptop batteries overheating. Best designed laptop ever thanks for the free battery upgrade!
;)
13 weeks ago
Good to know! My 15" MBP 2015 looks like a pregnant woman..6 months haha! Not funny but funny. Time to get a new battery.
Hope you're are not using that battery now. That's pretty scary[ Read All Comments ]
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