instagramlogoA security researcher found a flaw in Instagram's website that caused thousands of users' email addresses and phone numbers to be exposed online for several weeks, it was revealed on Thursday.

David Stier, a data scientist and business consultant, told CNET the website source code for some Instagram user profiles included the account holder's contact information whenever it loaded in a web browser.

Although the contact information was available in Instagram's mobile app if users chose to reveal it in their profile, it was never displayed on the desktop version of the Instagram website, so it's unclear why the details were exposed.

The leaked contacts are said to have come from thousands of accounts belonging to private individuals, including minors, as well businesses and brands. Stier alerted Instagram to the problem shortly after discovering it in February, and the photo-focused social platform issued a patch in March.

According to Stier, including the details in the source code could have let hackers scrape the data from the website relatively easily and use it to compile a database listing the contact information of thousands of Instagram users.

A similar data haul may have already occurred. On Monday it was revealed that a database containing contact information for millions of Instagram influencers, celebrities, and brand accounts had been leaked online.

The records included public data pulled from Instagram, such as profile picture, biography, and follower numbers, but also private contact information like phone numbers and email addresses.

The database was initially uploaded and shared by Mumbai-based social media marketing firm Chtrbox, a company that pays Instagram influencers to share sponsored content. Though uploaded by Chtrbox, the database included info from influencers who have never worked with the company.

In a statement, Chtrbox said the information in its database wasn't private and that it didn't source the information through unethical means.

Instagram parent company Facebook said on Monday that it was investigating the Chtrbox database. "We're also inquiring with Chtrbox to understand where this data came from and how it became publicly available," said Facebook.

A similar privacy befell the social media platform in August 2017, when a bug related to an Instagram API allowed hackers to breach multiple high-profile Instagram accounts belonging to celebrities.

Top Rated Comments

jsmith189 Avatar
86 months ago
Our weekly failure by Facebook.
Score: 10 Votes (Like | Disagree)
itsmilo Avatar
86 months ago
I don’t get why the EU isn’t doing anything about Facebook or Instagram. Usually they r up on everyone’s a$$. I guess lobbying is a hell of a thing
Score: 4 Votes (Like | Disagree)
sshambles Avatar
86 months ago
Instagram: We’re sorry. We’ll try harder to protect your privacy.

Everyone sane: *begins taking bets on how long until the next privacy issue is discovered*
Score: 4 Votes (Like | Disagree)
windywalks Avatar
86 months ago
What the hell do they use as a security measure, a Trapper Keeper!?
Score: 2 Votes (Like | Disagree)
0815 Avatar
86 months ago
as usual not surprising ....

By now everyone should know that those big cooperations care more about ad revenue and sale of personal data then about protecting the privacy of their user base - there is just no money in protecting the privacy and apparently users still stick with them - so no harm done in their view point.
Score: 2 Votes (Like | Disagree)
jtara Avatar
86 months ago
The article is a bit jumbled on details, so hard to understand exactly what is going on. By "web site source code", I assume they mean HTML. But could be buried in some Javascript or retrieved using Ajax and then inserted into the DOM. Probably in a hidden element, hidden input, in a data- attribute, etc.

I am not at all surprised, though.

I am one of a small handful of developers who still answer questions on the jQuery developer forums. jQuery is a popular but rapidly-fading Javascript library that was created primarily to "normalize" the differences between browsers so that devs don't have to code "if this browser, do this, if that browser do that...". Instead, jQuery provides it's own API and if you use their API then it deals with the differences between browser. Rapidly becoming a Thing That Is Not Needed.

Anyhoo, I am shocked at the low level of competency on the part of the (almost always overseas) frontend devs for major Fortune 500 companies. Like, for example, the web site for a major U.S. cell phone provider that I shall not name. You'll have to cycle through the alphabet to guess, but you won't have to go very far. ;)

So, first off, how do I know that they are working for major Fortune 500 companies? Because they've repeatedly failed to reduce their examples to the minimum needed to show the problem, and just post links to their development site - which is typically open to the Internet with no security. If somebody is willing to help them, they will have to dig through mountains of code - like 50 or more JS files being loaded, with redundant plugins left by the previous devs who were hired to do Just One Thing and then moved on to other jobs for other companies. They just keep adding layer after layer of crap. And another dozen tracking scripts, etc.

Anyway, there's their logo, and say an order form for for service, or for the latest iPhone or whatnot, and they've posted a link to their example page and usually it's accessible without a password, though sometimes it needs one, which of course they post openly in an open forum.

So, I COMMONLY see things like price calculators that are being relied-upon by the backend (they have inadvertently created their very own "name your own price tool"!), and it's not uncommon for the devs to not understand that Javascript running in a browser is NO MEASURE OF SECURITY. The only reason anyone should be doing any kind of price calculations or form validations in a web page is as a convenience to the user, to avoid a trip back and forth to the server. Where the validations MUST be done again, but often never are.

It is very common to see posted PHP, C# code, etc. often with no understanding on the part of the dev that we can't help them with that - it's a jQuery forum, not a forum for some random server language. And, at the same time, no understanding that, say, the PHP code runs on the server, and the Javascript code runs in the browser. Chalk that up to the awful historical design of PHP where you can (you don't HAVE to, and this style is discouraged today) mix server and browser code in the same file. It's not uncommon for these devs to just not get it that the server is treating their file as a template, and generates HTML on the server to send to the browser, and the generated HTML (generated by the PHP code) is sent rather than the PHP.

Since we often see PHP/C#/Cold Fusion/whatever code, that means we also see their (common) SQL injection vulnerabilities and other horrors of poor or no security in server code.

I can see the described leakage easily happening because a dev made a query that returned columns that should never have been included in the page and/or the dev somehow thought there's no issue with including some extra data that "the user will never see". You know, because it is "hidden". Hidden, yes, to the casual user, but not to anybody who knows how to use the web inspection/debugging tools present in every desktop browser. Or to a scraper/crawler, which is not limited to seeing just the "visible" elements on a page.

Somebody "might have made a copy". No, it is certain that somebody made a copy. There are certainly multiple copies of the data now in scrapers archives, and they probably do not even know what they have. A scraper is just a robot - it will scrape whatever it finds and squirrel it away. Probably later, an algorithm or a human will comb through it to see what might be "interesting".

Front-end development practices, as done by many top companies, is just absolute crap. The companies piece it out to the cheapest bidder, and there is often no continuity. It gets handed off from one developer to another and again and again and again, and each adds their own layer of crap and leaves their own footprints to the mess.

Beyond that, it is OBVIOUS that many of these devs are getting their information from 10-20 year-old books (which is why I now dispose of old development books rather than them them to a charity store), outdated blogs and tutorial sites, etc. Search engines and SEO have a surprising influence on this, BTW. Because sites that work their way to the top continue to stay there for many years after they have ceased to be useful. There are so many "frozen" dev tutorial sites that just have obsolete information but were once the top reference, and the search engines do a poor job of "expiring" their rankings.

I have to admit, I often Google for answers. But I CHECK THE EXPIRATION DATE. Usually I will include a data constraint in my searches and then check any dates in the blog or tutorial, etc. to insure I am getting fresh results, and not some 10-year-old advice. You don't know how many of these devs I have to point toward MDN, CSS-Tricks, jQuery Learning Center (on the VERY SAME SITE they are posting on...) and they had no clue that these sites existed and are the best references on the development they are doing.

What this researcher uncovered is just the tip of the iceberg. It is not an anomaly. It is endemic.

Edit: It's probably not fair to place the blame on front-end developers. Much of it can be blamed on the scourge known as "full-stack development". This is the fantasy that one person can do it all - front end, back end, database, security, etc. So, you have devs that know a little bit of that, a little bit of that, much of it outdated. As well as the fantasy that developers are fungible - you can just pass off bits and pieces of functionality to whatever random dev is available or can be hired the cheapest from an online virtual sweat-shop to implement a feature and you will somehow magically wind-up with something coherent.

And that, my friends is how sausage.... er, many of the highest profile websites - are too often made.
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
Foldable iPhone 2023 Feature 1

Apple to Make More Foldable iPhones Than Expected

Tuesday December 9, 2025 9:59 am PST by
Apple has ordered 22 million OLED panels from Samsung Display for the first foldable iPhone, signaling a significantly larger production target than the display industry had previously anticipated, ET News reports. In the now-seemingly deleted report, ET News claimed that Samsung plans to mass-produce 11 million inward-folding OLED displays for Apple next year, as well as 11 million...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
Johny Srouji

Apple's Chipmaking Chief Johny Srouji Responds to Report About Him Potentially Leaving

Monday December 8, 2025 9:23 am PST by
Apple's chipmaking chief Johny Srouji has reportedly indicated that he plans to continue working for the company for the foreseeable future. "I love my team, and I love my job at Apple, and I don't plan on leaving anytime soon," said Srouji, in a memo obtained by Bloomberg's Mark Gurman. Here is Srouji's full memo, as shared by Bloomberg:I know you've been reading all kind of rumors and...
Johny Srouji

Apple Chip Chief Johny Srouji Could Be Next to Go as Exodus Continues

Sunday December 7, 2025 10:41 am PST by
Apple's senior vice president of hardware technologies Johny Srouji could be the next leading executive to leave the company amid an alarming exodus of leading employees, Bloomberg's Mark Gurman reports. Srouji apparently recently told CEO Tim Cook that he is "seriously considering leaving" in the near future. He intends to join another company if he departs. Srouji leads Apple's chip design ...
google pixel 10

Switching Between iPhone and Android Will Get Easier With New Apple and Google Collaboration

Monday December 8, 2025 11:10 am PST by
Apple and Google are teaming up to make it easier for users to switch between iPhone and Android smartphones, according to 9to5Google. There is a new Android Canary build available today that simplifies data transfer between two smartphones, and Apple is going to implement the functionality in an upcoming iOS 26 beta. Apple already has a Move to iOS app for transferring data from an Android...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
Apple Fitness Plus expansion hero

Apple Fitness+ Coming to 28 New Regions With Digital Voice Dubbing

Monday December 8, 2025 6:19 am PST by
Apple today announced that Fitness+ is expanding to 28 new markets on December 15 in the service's largest international rollout since launch, accompanied by new language dubbing and a K-Pop music genre. Apple Fitness+ will become available in Chile, Hong Kong, India, the Netherlands, Singapore, Taiwan, and additional regions on December 15, with Japan scheduled to follow early next year....