Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada - MacRumors
Skip to Content

Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada

by

Canadian residents who purchase third-party protection plans for an iPhone, iPad, or Apple Watch can now access service and support directly from Apple, with equivalent coverage as AppleCare+ customers, according to an internal document published by Apple today and obtained by MacRumors.

applecare products
If a customer purchases a protection plan for her iPhone from a carrier like Bell or Rogers, for example, she can now book an appointment with an Apple Store or Apple Authorized Service Provider in Canada and receive the same services as ‌AppleCare‌+, including up to two incidents of accidental damage coverage.

Apple advises technicians to service customers with an eligible third-party protection plan "in the same manner you do today for ‌AppleCare‌+" and to "address their issue in the same great way you take care of all our customers."

Theft, loss, and any accidental damage incidents after the first two will remain handled by carriers and their insurance providers, wrote Apple.

A few U.S. carriers already offer this, including T-Mobile.

‌AppleCare‌ services for third-party protection plans in Canada are supported by Brightstar.

To schedule an appointment with an Apple Store or Apple Authorized Service Provider in Canada, head to the Get Support page on Apple's website.

Tags: AppleCare Guide, Canada

Top Rated Comments

K
ksec
92 months ago
One big difference. AppleCare doesn't cover if your device is lost or stolen. Most carrier offered plans cover this. On the flip side most carrier offered plans don't cover repair. You just pay the deductible ($280 in my case) and they send a refurbished phone. In the case of my screen replacement AppleCare cost me $29 so I saved about $250 not using my insurance.

I remember when the whole phone financing thing started and my carrier would require loss or theft coverage. They didn't want someone losing their phone, not having the upfront cash to replace it, then simply stop paying.

Edit: I'm talking about the USA. I had to mention this because the article talks about Canada. I suspect it's the same there but I don't have any way to confirm this.
But Apple offer AppleCare+ with Theft and Loss already.

https://support.apple.com/applecare/iphone

But sending refurbished phone sounds good to me!
Score: 1 Votes (Like | Disagree)
Read All Comments

Popular Stories

apple lock security bug vulnerability fix privacy

Apple Warns Canada's Bill C-22 Could Force Encryption Backdoors

Friday May 8, 2026 4:22 am PDT by
Apple and Meta have opposed a Canadian bill that the companies say could force them to create backdoor access to encrypted user data, should it pass through the country's parliament. Proposed by Canada's ruling Liberal Party, Bill C-22 contains provisions that could be similar ​to a UK data access provision order sent to Apple last year, depending on how they are implemented. Back in Feb...
Read Full Article • 80 comments
Dynamic Island iPhone 18 Pro Feature

11 Reasons to Wait for the iPhone 18 Pro

Monday May 11, 2026 9:01 am PDT by
We're only four months out from the launch of Apple's premium next-generation smartphone lineup, and while we're not expecting a sea change in terms of functionality, there are still several enhancements rumored to be coming to the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth noting is that Apple is reportedly planning a major change to its iPhone release cycle this year, adopting a...
Read Full Article • 35 comments
iOS 26

iOS 26.5 Features: Everything New in iOS 26.5

Monday May 11, 2026 5:09 pm PDT by
Apple released iOS 26.5 after a few months of beta testing, and while it doesn't have the Siri features we were hoping for since those are being held until iOS 27, there are a handful of useful changes worth knowing about. Subscribe to the MacRumors YouTube channel for more videos. End-to-End Encryption for RCS Support for end-to-end encryption (E2EE) for RCS messages between iPhone and...
Read Full Article • 65 comments