Apple Adding iPhone 5 and Additional Macs to Pilot Program Allowing Repairs of Select 'Vintage' Products

Normally, an Apple product becomes vintage once five years have passed since it was last manufactured, meaning that Apple Stores and Apple Authorized Service Providers (AASPs) will no longer repair or service the product.

repair mac
In late January, however, Apple launched a pilot program that permits Apple Stores and AASPs to continue servicing select vintage products, subject to parts availability. The program started in the United States and Turkey with the Mid 2011 iMac and expanded worldwide with the 2012 MacBook Air in August.

Now, Apple is further expanding the program to include the iPhone 5, which became vintage on Wednesday. In an internal document, Apple says Apple Stores and AASPs worldwide are authorized to continue servicing the CDMA variant of the device through October 31, 2020, and the GSM variant through December 30, 2020.

Apple's internal document, obtained by MacRumors from multiple sources, also outlines other soon-to-be vintage iPhones and Macs that will also be added to the pilot program at various dates throughout the remainder of this year:

Effective November 30, 2018:

  • iPhone 4S

  • MacBook Pro (15-inch, Mid 2012)

Effective December 30, 2018:

  • MacBook Pro (13-inch, Retina, Late 2012)

  • MacBook Pro (13-inch, Retina, Early 2013)

  • MacBook Pro (15-inch, Retina, Mid 2012)

  • MacBook Pro (15-inch, Retina, Early 2013)

  • Mac Pro (Mid 2012)

If parts are unavailable for a specific repair for these vintage products, Apple Stores and AASPs are instructed to decline service. This is a pilot program to begin with, so it is subject to change or end at any time.

apple pilot program
The exact reason for the pilot program is unclear, beyond Apple apparently having a surplus of service parts for these specific vintage products. Apple's internal document states that inventory of service parts will not be replenished, so repairs under the pilot program are certainly not guaranteed.

Top Rated Comments

baryon Avatar
27 months ago
At Apple, we believe that our computers belong in the landfill after a few years of use, and that our customers should just buy a new one instead of selling it or giving it to a less needy family member. Did your battery die? Time to buy a new computer. Oh you want the battery replaced? Too bad, we don't do that. Oh, you want someone else to replace the battery? Haha! Too bad, we've made that illegal.

Because here at Apple, we believe you're our b*tch, and you do as we say. Now, go and buy the new MacBook Glue. It's an iPad with a keyboard, sort of. But for twice the price. And best of all? There is no way anyone can ever repair it. Not even us. Yep, the new MacBook Glue. It's made of mostly glue! Starting at only $1799 if you're okay with 8GB of RAM and 128GB of storage. It has one USB port. Shut up. It's rose gold.
Score: 12 Votes (Like | Disagree)
keysofanxiety Avatar
27 months ago
Oh no, my trusty 15” 2012 finally becomes obsolete at the end of this year. Wow, it’s been that long. It’s like waking up one day and realising you’ve been with the same woman for 14 years. :(

She’s been a good workhorse and I’d hate it when she finally dies. The laptop that is, not the wife.
Score: 11 Votes (Like | Disagree)
radio893fm Avatar
27 months ago
I can't go pass the "vintage" word. I keep thinking about Mac IIs, Commodore 64s and Vic 20s, etc.
Score: 9 Votes (Like | Disagree)
keysofanxiety Avatar
27 months ago

I wonder if Louis Rossmann is listening ?

Louis Rossmann is an self-inflated pompous goon who lambasts Apple for all these practices, whilst simultaneously ignoring that every other OEM he defends does exactly the same thing.

If you’re catering for consumer repairs, or even professional repairs, there isn’t a company out there that would carry out on-the-spot component level solder (sorry, SODDER) repairs.

I used to love his channel as it was interesting, really impressive, and sure, he had a whinge about Apple. Now all his videos are nothing but anti-Apple clickbait to rile up the natives and get more money.
Score: 6 Votes (Like | Disagree)
sir1963nz Avatar
27 months ago

Oh no, my trusty 15” 2012 finally becomes obsolete at the end of this year. Wow, it’s been that long. It’s like waking up one day and realising you’ve been with the same woman for 14 years. :(

She’s been a good workhorse and I’d hate it when she finally dies. The laptop that is, not the wife.

Yeah, it was a really sad day for me when my 15" 2011 MBP died.
I had upgraded the memory myself to 16GB and replaced the HD with a 512GB SSD myself.
I really really miss all of those ports and the ability to upgrade the important things myself .
I have NEVER bought an Apple product based on how thin it was, and never will.
I am keeping my iPhone SE until it dies and then reluctantly going to replace it with an Android phone because everything that Apple now makes is too big, they may as well call it the pocket iPad.
Score: 5 Votes (Like | Disagree)
Defthand Avatar
27 months ago

I wonder if this has anything to do with the bad rap Apple is getting from the “right to repair” crowd.

Of course it is. It’s an attempt to cushion political disagreement with their current monopoly on service repairs.

Apple’s “technicians” don’t repair defects. They perform expensive shotgun part replacements. Instead of replacing a problematic part, they replace an entire assembly. I doubt you’d find a solder iron in their shop.
Score: 5 Votes (Like | Disagree)

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