Apple Adding iPhone 5 and Additional Macs to Pilot Program Allowing Repairs of Select 'Vintage' Products

Normally, an Apple product becomes vintage once five years have passed since it was last manufactured, meaning that Apple Stores and Apple Authorized Service Providers (AASPs) will no longer repair or service the product.


In late January, however, Apple launched a pilot program that permits Apple Stores and AASPs to continue servicing select vintage products, subject to parts availability. The program started in the United States and Turkey with the Mid 2011 iMac and expanded worldwide with the 2012 MacBook Air in August.

Now, Apple is further expanding the program to include the iPhone 5, which became vintage on Wednesday. In an internal document, Apple says Apple Stores and AASPs worldwide are authorized to continue servicing the CDMA variant of the device through October 31, 2020, and the GSM variant through December 30, 2020.

Apple's internal document, obtained by MacRumors from multiple sources, also outlines other soon-to-be vintage iPhones and Macs that will also be added to the pilot program at various dates throughout the remainder of this year:

Effective November 30, 2018:

  • iPhone 4S

  • MacBook Pro (15-inch, Mid 2012)

Effective December 30, 2018:

  • MacBook Pro (13-inch, Retina, Late 2012)

  • MacBook Pro (13-inch, Retina, Early 2013)

  • MacBook Pro (15-inch, Retina, Mid 2012)

  • MacBook Pro (15-inch, Retina, Early 2013)

  • Mac Pro (Mid 2012)

If parts are unavailable for a specific repair for these vintage products, Apple Stores and AASPs are instructed to decline service. This is a pilot program to begin with, so it is subject to change or end at any time.


The exact reason for the pilot program is unclear, beyond Apple apparently having a surplus of service parts for these specific vintage products. Apple's internal document states that inventory of service parts will not be replenished, so repairs under the pilot program are certainly not guaranteed.

Top Rated Comments

(View all)
Avatar
19 months ago
At Apple, we believe that our computers belong in the landfill after a few years of use, and that our customers should just buy a new one instead of selling it or giving it to a less needy family member. Did your battery die? Time to buy a new computer. Oh you want the battery replaced? Too bad, we don't do that. Oh, you want someone else to replace the battery? Haha! Too bad, we've made that illegal.

Because here at Apple, we believe you're our b*tch, and you do as we say. Now, go and buy the new MacBook Glue. It's an iPad with a keyboard, sort of. But for twice the price. And best of all? There is no way anyone can ever repair it. Not even us. Yep, the new MacBook Glue. It's made of mostly glue! Starting at only $1799 if you're okay with 8GB of RAM and 128GB of storage. It has one USB port. Shut up. It's rose gold.
Score: 12 Votes (Like | Disagree)
Avatar
19 months ago
Oh no, my trusty 15” 2012 finally becomes obsolete at the end of this year. Wow, it’s been that long. It’s like waking up one day and realising you’ve been with the same woman for 14 years. :(

She’s been a good workhorse and I’d hate it when she finally dies. The laptop that is, not the wife.
Score: 11 Votes (Like | Disagree)
Avatar
19 months ago
I can't go pass the "vintage" word. I keep thinking about Mac IIs, Commodore 64s and Vic 20s, etc.
Score: 9 Votes (Like | Disagree)
Avatar
19 months ago

I wonder if Louis Rossmann is listening ?

Louis Rossmann is an self-inflated pompous goon who lambasts Apple for all these practices, whilst simultaneously ignoring that every other OEM he defends does exactly the same thing.

If you’re catering for consumer repairs, or even professional repairs, there isn’t a company out there that would carry out on-the-spot component level solder (sorry, SODDER) repairs.

I used to love his channel as it was interesting, really impressive, and sure, he had a whinge about Apple. Now all his videos are nothing but anti-Apple clickbait to rile up the natives and get more money.
Score: 6 Votes (Like | Disagree)
Avatar
19 months ago

Oh no, my trusty 15” 2012 finally becomes obsolete at the end of this year. Wow, it’s been that long. It’s like waking up one day and realising you’ve been with the same woman for 14 years. :(

She’s been a good workhorse and I’d hate it when she finally dies. The laptop that is, not the wife.

Yeah, it was a really sad day for me when my 15" 2011 MBP died.
I had upgraded the memory myself to 16GB and replaced the HD with a 512GB SSD myself.
I really really miss all of those ports and the ability to upgrade the important things myself .
I have NEVER bought an Apple product based on how thin it was, and never will.
I am keeping my iPhone SE until it dies and then reluctantly going to replace it with an Android phone because everything that Apple now makes is too big, they may as well call it the pocket iPad.
Score: 5 Votes (Like | Disagree)
Avatar
19 months ago

I wonder if this has anything to do with the bad rap Apple is getting from the “right to repair” crowd.

Of course it is. It’s an attempt to cushion political disagreement with their current monopoly on service repairs.

Apple’s “technicians” don’t repair defects. They perform expensive shotgun part replacements. Instead of replacing a problematic part, they replace an entire assembly. I doubt you’d find a solder iron in their shop.
Score: 5 Votes (Like | Disagree)

Top Stories

Apple Acquires Weather App Dark Sky

Tuesday March 31, 2020 10:22 am PDT by Juli Clover
Apple has acquired weather app Dark Sky, Dark Sky's developers announced today. Dark Sky is one of the most popular weather apps on the App Store, known for its accuracy and storm warnings. Our goal has always been to provide the world with the best weather information possible, to help as many people as we can stay dry and safe, and to do so in a way that respects your privacy. There is no ...

Apple's 2020 MacBook Air vs. 2020 iPad Pro

Wednesday April 1, 2020 2:45 pm PDT by Juli Clover
Apple in March updated both the MacBook Air and the iPad Pro, and with the iPad Pro increasingly positioned as a computer replacement, we thought we'd compare both new machines to see how they measure up and which one might be a better buy depending on user needs. Subscribe to the MacRumors YouTube channel for more videos. We're comparing the base model 12.9-inch iPad Pro and the base model...

Zoom Accused of Misleading Users With 'End-to-End Encryption' Claims Amid Other Security Issues [Updated]

Wednesday April 1, 2020 2:47 am PDT by Tim Hardwick
Zoom is facing fresh scrutiny today following a report that the videoconferencing app's encryption claims are misleading. Zoom states on its website and in its security white paper that the app supports end-to-end encryption, a term that refers to a way of protecting user content so that the company has no access to it whatsoever. However, an investigation by The Intercept reveals that...

Case for Upcoming Low-Cost iPhone Shows Up at Best Buy With Alleged April 5 Stock Date

Monday March 30, 2020 4:25 pm PDT by Juli Clover
Apple has a new low-cost iPhone in the works, which is supposed to be launching sometime in the first half of 2020. Given the ongoing situation in the United States and other countries, it's been unclear if the device is going to launch within the planned timeline, but there are signs that it could be coming soon. We started seeing cases for the new low-cost iPhone back in early February,...

Apple Adding Some 2013 and 2014 MacBook Air and MacBook Pro Models to Vintage Products List at End of April

Wednesday April 1, 2020 2:24 pm PDT by Joe Rossignol
In an internal memo obtained by MacRumors, Apple has indicated that the following 2013 and 2014 models of the MacBook Air and MacBook Pro will be added to its vintage and obsolete products list on April 30:MacBook Air (11-inch, Mid 2013) MacBook Air (13-inch, Mid 2013) MacBook Air (11-inch, Early 2014) MacBook Air (13-inch, Early 2014) MacBook Pro (13-inch, Mid 2014)Apple defines vintage...

AirTags Referenced in New Apple Support Video

Thursday April 2, 2020 12:12 pm PDT by Joe Rossignol
Apple has accidentally referenced its widely rumored AirTags item tracking tags in a video that it uploaded to its Apple Support channel on YouTube today. The video was first spotted by the blog Appleosophy and has quickly been removed. The video was titled "How to erase your iPhone." AirTags were mentioned in Settings > Apple ID > Find My > Find My iPhone under Enable Offline Finding, with...

Testing Brydge's New Pro+ Keyboard With Trackpad for iPad Pro

Monday March 30, 2020 2:04 pm PDT by Juli Clover
Well ahead of when Apple introduced trackpad support in iOS 13.4, Brydge announced an iPad Pro keyboard with a built-in multi-touch trackpad. We have one of Brydge's new Pro+ keyboards on hand, and thought we'd check it out to see how it works with Apple's new 2020 iPad Pro models. Subscribe to the MacRumors YouTube channel for more videos. The Brydge Pro+ keyboard is similar in design to...

Intel Unveils 10th-Gen Processors Suitable for Next 16-Inch MacBook Pro With Wi-Fi 6 and Turbo Boost Speeds Above 5GHz

Thursday April 2, 2020 7:53 am PDT by Joe Rossignol
Intel today announced the launch of its latest 10th-generation Core processors for high-end notebooks, potentially including the next 16-inch MacBook Pro. The batch of 45W chips, part of the Comet Lake family, are built on Intel's 14nm++ architecture. The new H-series chips have the same base clock speeds as the 9th-generation chips in the current 16-inch MacBook Pro, but Turbo Boost speeds...

Apple's Work on New Upcoming Products Progressing Normally as Employees Adjust to Telecommuting

Monday March 30, 2020 11:58 am PDT by Juli Clover
Apple's development of upcoming products is progressing as usual despite the fact that Apple employees around the world are working from home, according to a new report today out from Bloomberg. Apple is still working on new versions of the HomePod, Apple TV, MacBook Pro, budget iPads, Apple Watch, iPhone, and iMac, all of which could be released "as early as later this year" and have been...

2020 iPad Pro May Not Have a U1 Ultra Wideband Chip After All

Wednesday April 1, 2020 8:49 pm PDT by Joe Rossignol
While it was previously reported that all 2020 iPad Pro models feature the same Apple-designed U1 chip as the iPhone 11 lineup, enabling Ultra Wideband support, we have compiled evidence to suggest that this may not be the case. As a reminder, Apple's tech specs for the iPhone 11 and iPhone 11 Pro list an Ultra Wideband chip for spatial awareness, but the chip is not mentioned in Apple's...