Apple Lost Lawsuit Against Independent iPhone Repair Shop in Norway Over Unauthorized Parts

Apple last year sued an aftermarket repair shop in Norway, accusing the owner, Henrik Huseby of infringing on Apple's trademarks by using non-genuine aftermarket repair parts.

Details on the lawsuit were shared today by Motherboard, a site that has been covering "Right to Repair" efforts in the United States.

Apple started out by sending Huseby a letter demanding that he stop using aftermarket displays to repair broken devices after Norwegian customs officials seized iPhone 6 and 6s replacement screens that were addressed to him and discovered they were counterfeit.

Image via iFixit

Huseby had ordered the screens, which were "refurbished screens assembled by a third party" from Hong Kong. The displays were refurbished using genuine broken iPhone components.

Apple wanted Huseby to destroy the counterfeit displays, pay a fine of about $3566, and sign an agreement not to manufacture, import, sell, or otherwise "deal with any products that infringe Apple's trademarks." Huseby decided he would not sign Apple's settlement, instead deciding to fight it, leading Apple to sue him.

According to Norwegian news sites, Apple had five lawyers working on the case against Huseby, but he ultimately won when the court sided with him. Apple appealed the decision and Huseby is waiting to hear whether or not a court will accept the appeal.

The court decided that Norwegian law "does not prohibit a Norwegian mobile repair person from importing mobile screens from Asian manufacturers that are 100 percent compatible and completely identical to Apple's own iPhone screens, so long as Apple's trademark is not applied to the product." [...]

"It is not obvious to the court what trademark function justifies Apple's choice of imprinting the Apple logo on so many internal components," the court wrote. "Huseby is largely dependent on being able to import screens with covered up Apple logos to be able to operate in the market as a non-authorized iPhone repair technician."

"They threw all kinds of claims against me and told me the laws and acted so friendly and just wanted me to sign the letter so it would all be over," Huseby told Motherboard. I had a good lawyer that completely understood the problem, did good research, and read the law correctly."

As Motherboard points out, while the specifics of the legal case will only be relevant to Norway, the lawsuit should be of interest to other independent repair shops around the world who may face similar situations with Apple. In the U.S., for example, Apple has worked with ICE and the Department of Homeland Security to seize counterfeit parts and raid independent iPhone repair shops.

It's no surprise that Apple does not want its iPhones and other devices repaired with counterfeit and inauthentic parts because it can lead to a whole slew of problems, and in fact, damage caused by such repairs can void a device's warranty.

Some repair shops don't want to pay Apple's fees or submit to Apple's restrictions to become an Apple Authorized Service Provider, however, which is the only way to receive genuine replacement parts. This dispute between Apple and independent repair shops is at the heart of the "Right to Repair" legislation that Apple is lobbying against in several states.

Apple may also be disabling certain iPhone features after repairs are done by aftermarket shops, even when using genuine parts. Earlier this week, a report suggested iPhone X, iPhone 8, and iPhone 8 Plus display repairs disable the ambient light sensor on the devices, preventing the device's auto brightness features from working. It's still not clear if this is a bug or intentional, as Apple has not commented.

Top Rated Comments

(View all)
Avatar
32 months ago
Norway is an outstanding country who will not let fat corps like the fruit oppress any consumer's right to choose whether to repair or not or where to repair, their purchased devices. While in America some admire the fruit's "work ethics", some other countries stand by their people.
Score: 46 Votes (Like | Disagree)
Avatar
32 months ago
Talk about being overbearing.

Apple wants to control your wallet even after your buy the iPhone.

The replacement displays don't have Apple logos. No wonder Apple lost this lawsuit.

Enough with the scare tactics. Yes, we know if we choose to use "unofficial" or non-OEM parts, it could mean the devastation of planet Earth. Let us do that.
Score: 33 Votes (Like | Disagree)
Avatar
32 months ago

Anyone who gets their device repaired unofficially is taking the risk of damaging their phone. That’s their choice. If they go to a shoddy guy to save a few bucks then that’s their fault.

Obviously their phone is already damaged, so I’d say nothing to lose. Props to this guy.
Score: 32 Votes (Like | Disagree)
Avatar
32 months ago
Bit hypocritical of Apple trying to sue an independent repair shop in Norway for importing refurb parts when Apple doesn't even have an official store in the country.
Score: 27 Votes (Like | Disagree)
Avatar
32 months ago
With every fiscal year Apple becomes more and more people unfriendly.
Score: 22 Votes (Like | Disagree)
Avatar
32 months ago

It's no surprise that Apple does not want its iPhones and other devices repaired with counterfeit and inauthentic parts because it can lead to a whole slew of problems, and in fact, damage caused by such repairs can void a device's warranty.

You can’t add a primary factor to this list, that Apple loses money?

Nobody will accuse you (MR) of being an anti-Apple site if you just try a little harder to be neutral news source.
Score: 20 Votes (Like | Disagree)

Top Stories

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

Apple Releases iOS 14 and iPadOS 14 With Home Screen Redesign, App Library, Compact UI, Translate App, Scribble Support, App Clips, and More

Wednesday September 16, 2020 12:48 pm PDT by
Apple has released iOS 14 and iPadOS 14, the newest operating system updates designed for the iPhone and iPad. As with all of Apple's software updates, iOS 14 and iPadOS 14 can be downloaded for free. iOS 14 is available on the iPhone 6s and later, while iPadOS 14 is available on the iPad Air 2 and later. The updates are available on all eligible devices over-the-air in the Settings app. To ...

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...

Spotify Says Apple One Bundle Will Cause 'Irreparable Harm to Developer Community'

Tuesday September 15, 2020 12:26 pm PDT by
Apple today announced Apple One, a series of new subscription bundles that provide access to various Apple services at a combined monthly price. In response, Spotify sent out statements (via Peter Kafka) to the press decrying Apple's anti-competitive behavior and calling on "competition authorities" to stop Apple before it is able to cause "irreparable harm" to developers.Once again, Apple...

iOS 14, iPadOS 14, watchOS 7, and tvOS 14 Will Be Released September 16

Tuesday September 15, 2020 11:06 am PDT by
Apple today announced that iOS 14, iPadOS 14, watchOS 7, and tvOS 14 will be officially released on Wednesday, September 16. Apple has seeded the final Golden Master beta versions of each update to developers in advance. ‌iOS 14‌ and iPadOS 14 introduce dozens of new features, including a redesigned Home Screen that supports widgets on the iPhone and iPad for the first time. For more...

New AirPods Pro Firmware Introduces Spatial Audio Support and Automatic Switching

Monday September 14, 2020 12:22 pm PDT by
The new 3A283 firmware that Apple released for the AirPods Pro today appears to introduce support for Spatial Audio, a new feature coming to the higher-end AirPods with iOS 14. Multiple reports on Twitter and the MacRumors forums indicate that the firmware update adds a "Spatial Audio" option to the Control Center, which can be activated to enable the feature. Note that using Spatial Audio...

Apple Releases Safari 14 for Mac Ahead of macOS Big Sur Launch

Wednesday September 16, 2020 1:40 pm PDT by
macOS Big Sur didn't launch alongside iOS 14, iPadOS 14, tvOS 14, and watchOS 7 today, with the update coming later this fall, but Apple did release the Safari 14 update for macOS Catalina and macOS Mojave users. Safari 14 brings improved performance, customizable start pages, a Privacy Report to see which cross-site trackers are being blocked, and a new tab bar design that provides tab...

Full Transcript of Apple's 'Time Flies' Event With Apple Watch and iPad Updates

Tuesday September 15, 2020 8:46 am PDT by
Apple's virtual "Time Flies" event kicks off today at 10:00 a.m. Pacific Time, with Apple expected to debut new Apple Watch and iPad models, but it appears we may not see the iPhone 12 until next month. While we're not expecting to see new iPhones today, Apple's software updates for its various platforms are likely nearly ready for launch, so we may be hearing more about them today. Check...

Everything Apple Announced at Today's iPad and Apple Watch Event in Just Seven Minutes

Tuesday September 15, 2020 2:19 pm PDT by
Apple today held its annual September event, but this year was a bit different because no new iPhones were announced. The "Time Flies" event focused on the Apple Watch Series 6 and the iPad Air, and saw the debut of a new Apple One services bundle. Subscribe to the MacRumors YouTube channel for more videos. It took Apple an hour to introduce the new devices, but we've recapped the event in...