Apple May Replace Some iPhone 6 Plus Models Needing Whole-Device Repairs With iPhone 6s Plus Through March

If you have a damaged iPhone 6 Plus that qualifies for a whole-device replacement, Apple may replace it with an iPhone 6s Plus through March, according to an internal document distributed to Apple Authorized Service Providers today.

iphone 6s plus front back
Apple specifically states that "orders for whole unit service inventory of some iPhone 6 Plus models may be substituted to an iPhone 6s Plus until the end of March 2018." MacRumors confirmed the memo's authenticity with multiple sources, who requested to remain anonymous due to their positions.

Apple doesn't specify which iPhone 6 Plus models are eligible, nor does it provide a reason for the substitution, but it likely relates to Apple's shortage of iPhone 6 Plus replacement batteries until late March to early April.

A previous internal document obtained by MacRumors states that Apple no longer manufactures the iPhone 6 Plus, so it likely has to reboot its production lines to replenish its supply of both the device itself and batteries, which would certainly take time. Apple did not respond to our request for comment.

It's possible that some customers who have visited a Genius Bar recently opted for a whole-device replacement rather than waiting until March or April for a new battery, which may have depleted the little supply of iPhone 6 Plus replacement units that Apple had, but this is only speculation on our part.

Apple and most Apple Authorized Service Providers can replace an iPhone's display, battery, speakers, rear camera, or Taptic Engine individually, while a defective Lightning connector, faulty logic board, and most other repairs are generally eligible for a whole-device replacement, our source said.

Your mileage may vary depending on the exact damage to your iPhone and the results of Apple's diagnostic tests. Apple Support can be reached on the web or by scheduling a Genius Bar appointment. Apple Authorized Service Providers can be searched for on Apple's Find Locations page under Service & Support.

Top Rated Comments

MacFather Avatar
48 months ago
Deleted.
Score: 20 Votes (Like | Disagree)
paul4339 Avatar
48 months ago
Wow they are spending a lot of money on this issue.

They could honestly do less. We already know they messed up. The damage is done.

If it were me, I'd stop at the reduced battery costs.
It’s always a catch22....
- If a company tries to fix something, they get people saying “ah ha! So you admit you are guilty! Too bad, damage is done.”
- If they don’t do anything or limit what they do, they still get people saying “with all your billions, you could at least admit your mistake, come clean, and just replace the product. Greedy.”

They will never make everyone happy.

just my two cents.
Score: 13 Votes (Like | Disagree)
MRI3T Avatar
48 months ago
It’s always a catch22....
- If a company tries to fix something, they get people saying “ah ha! So you admit you are guilty! Too bad, damage is done.”
- If they don’t do anything or limit what they do, they still get people saying “with all your billions, you could at least admit your mistake, come clean, and just replace the product. Greedy.”

They will never make everyone happy.

just my two cents.
What makes you guys think it has anything to do with the ‘battery replacement’ issue going on??? It could possibly JUST mean that they are VERY low in certain stock of 6plus models.... and maybe a surplus of 6s plus....???!!! Have you ever just sat and thought about how many different models of iphones are STILL in production???? You have almost almost a dozen, and then you have different colors, different memory amounts......
Just be F@@@kin happy With the newer model or upgrade if you will!!!!!!
Score: 8 Votes (Like | Disagree)
ACG12 Avatar
48 months ago
They should've automatically upgraded ALL 6 Plus owners after selling us that under powered, cheaply built trash we spent a lot of money on. Nope, instead they gave us another one and demanded $150 more...
Score: 7 Votes (Like | Disagree)
MacGod Avatar
48 months ago
Got a 6 PLUS sitting in a drawer with the TOUCH DISEASE IC issue. The phone was replaced twice by APPLE and still has the same issue - each replacement (paid to apple) has failed. May bring this device in for another swap to a 6S which is more sturdy and less prone to the IC issue...
Score: 6 Votes (Like | Disagree)
deanthedev Avatar
48 months ago
Wow they are spending a lot of money on this issue.

They could honestly do less. We already know they messed up. The damage is done.

If it were me, I'd stop at the reduced battery costs.
"This issue"? What issue would that be?

Did you read the part about this being for people who require "whole device replacement"?
Score: 6 Votes (Like | Disagree)

Top Stories

m1x mac mini screen feature

High-End 'M1X' Mac Mini With New Design and Additional Ports Expected to Launch in the 'Next Several Months'

Sunday August 22, 2021 5:59 am PDT by
Apple can be expected to launch an updated high-end Mac mini with a new design and a faster "M1X" Apple silicon processor in the "next several months," Bloomberg's Mark Gurman reports. In the latest publication of his Power On newsletter, Gurman writes that a new high-end Mac mini, which has previously been reported to feature a new design with additional ports, can be expected to replace...
mac scanner permission error

Apple Says Fix Planned for 'You Do Not Have Permission to Open the Application' Error When Using a Scanner on Mac

Saturday August 14, 2021 6:15 am PDT by
In a newly published support document on its website, Apple has acknowledged an error that some users may receive when they try to use a scanner with a Mac in the Image Capture app, Preview app, or the Printers & Scanners section of System Preferences. A screenshot of the error message from the HP Support Community When attempting to use a scanner with a Mac, Apple said users might get an...
macbookpro13large

macOS Big Sur Update Bricking Some Older MacBook Pro Models

Sunday November 15, 2020 5:33 am PST by
A large number of late 2013 and mid 2014 13-inch MacBook Pro owners are reporting that the macOS Big Sur update is bricking their machines. A MacRumors forum thread contains a significant number of users reporting the issue, and similar problems are being reported across Reddit and the Apple Support Communities, suggesting the problem is widespread. Users are reporting that during the...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
m1 imac orange

New iMac Tidbits: Headphone Jack on Side, Ethernet Port on Power Adapter, Spatial Audio and WiFi 6 Support, No SD Card Slot

Wednesday April 21, 2021 6:38 am PDT by
Apple yesterday announced a completely redesigned 24-inch iMac with the M1 Apple silicon chip. The new iMac, the first major redesign of the Mac desktop computer since 2012, has several changes compared to the previous generation. In the aftermath of the event, a few new features and tidbits may have slipped under the radar, so we’ve compiled this list of some of the less-talked-about...
omg lightning cable comparison

Security Researcher Develops Lightning Cable With Hidden Chip to Steal Passwords

Thursday September 2, 2021 6:59 am PDT by
A normal-looking Lightning cable that can used to steal data like passwords and send it to a hacker has been developed, Vice reports. The "OMG Cable" compared to Apple's Lightning to USB cable. The "OMG Cable" works exactly like a normal Lightning to USB cable and can log keystrokes from connected Mac keyboards, iPads, and iPhones, and then send this data to a bad actor who could be over a...
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...
General YouTube Feature 1

YouTube Premium and Music Surpass 50 Million Subscribers

Friday September 3, 2021 2:19 am PDT by
YouTube says it has passed 50 million subscribers for its Premium and Music subscriptions, making it the "fastest growing music subscription" service in the world, according to YouTube's global head of music, Lyor Cohen. YouTube says that it has more than 50 million paying subscribers collectively across YouTube Premium and YouTube Music. The Google-owned service says it attributes this...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
apple wallet drivers license

Apple Announces First U.S. States That Will Let You Add Your Driver's License to Your iPhone

Wednesday September 1, 2021 6:15 am PDT by
Apple today announced the first U.S. states that will be rolling out the ability for residents to add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch. Arizona and Georgia will be the first states to support the feature, with Connecticut, Iowa, Kentucky, Maryland, Oklahoma, and Utah to follow, according to Apple. Apple said select TSA security checkpoints in ...