App StoreYesterday, Apple announced it was introducing new App Store review features in iOS 10.3 and macOS Sierra 10.12.4 that would allow developers to respond to customer reviews for the first time. A few more details of note have emerged from Apple since then, courtesy of The Loop's Jim Dalrymple and Daring Fireball's John Gruber.

Speaking to Gruber, Apple said that developer responses to App Store reviews will show up in the store as a single response, but rather than having threaded conversations appear, customers will be able to edit their reviews and developers will be able to edit their replies. Notably, iOS users can now use 3D Touch to label reviews left in the App Store as "Helpful", something that couldn't be done before.

Currently, App Store review rating averages are reset each time a developer updates their app. However, although in-app review request prompts are to be limited to three a year, this limit won't be reset each time a developer subsequently updates their app. This is likely to frustrate developers, but it looks as if Apple has come down on the side of customers who are often subject to apps hassling them too frequently for reviews.

Perhaps most significantly for users, Dalrymple revealed that a "master switch" will be included in the next update that turns off user review request prompts across all installed apps.

On a final note, Apple told Gruber that existing apps won't have to change their review prompt behavior immediately after the APIs containing the policy changes have been implemented, but Apple offered no timeline for when the sanctions will come into force.

iOS 10.3 and macOS Sierra 10.12.4 are currently only available for developers, but Apple will likely release public betas for public beta testers in the near future.

Top Rated Comments

Scottsoapbox Avatar
96 months ago
What about a switch to turn off iOS update prompts?
Score: 7 Votes (Like | Disagree)
benjitek Avatar
96 months ago
Can't wait to flip the master switch, have always been annoyed by the prompts requesting a review, and that selecting 'never' doesn't shut them off.
Score: 4 Votes (Like | Disagree)
farewelwilliams Avatar
96 months ago

this limit won't be reset each time a developer updates their app. This is likely to frustrate developers,
good. now they know how we feel when they ask too many times.
Score: 3 Votes (Like | Disagree)
andy.ringwood Avatar
96 months ago
Only 3 prompts per year. This is great news. And if we do want to write a review, we can do it in the app.
Score: 2 Votes (Like | Disagree)
Fall Under Cerulean Kites Avatar
96 months ago
Single response is the correct way to do this. Otherwise, reviews become a support forum.

Turning off review prompts? Great news for app users!

And finally, not resetting the reviews per version is fantastic. Too many developers put out releases for “bug fixes” only to reset the reviews. (The Cloud Magic -> Newton debacle is a good example of this being done.)
Score: 2 Votes (Like | Disagree)
Cougarcat Avatar
96 months ago
Hopefully Apple will enforce the API like they say they will. Unlike, say, ads in Notifications...
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 18 Mock iPhone 16 Feature Gray

Revealed: iOS 18 Works With These iPhone Models

Monday June 10, 2024 3:57 am PDT by
iOS 18 will be compatible with the same iPhone models as iOS 17, according to a post on X today from a private account with a proven track record of sharing build numbers for upcoming iOS updates. iOS 18 will be compatible with the iPhone XR, and hence also the iPhone XS and iPhone XS Max models with the same A12 Bionic chip, but older iPhone models will miss out. Here is the full...
ios 18 tile summary

Apple Announces iOS 18 With New Customization Features, Redesigned Photos App, and More

Monday June 10, 2024 10:17 am PDT by
Apple today previewed iOS 18, the next major update to the operating system for the iPhone, with new customization features, a redesigned Photos app, and more. iOS 18 features new customization tools for the Home Screen. App icons now feature Dark Mode and users can tint them with a color to create a unique look. Apps can also now be placed anywhere on the Home Screen freely. The Control...
WWDC24 Live Coverage Article

WWDC 2024 Apple Event Live Keynote Coverage: iOS 18, Apple's AI Push, and More

Monday June 10, 2024 9:20 am PDT by
Apple's Worldwide Developers Conference (WWDC) starts today with the traditional keynote kicking things off at 10:00 a.m. Pacific Time. MacRumors is on hand for the event and we'll be sharing details and our thoughts throughout the day. We're expecting to see a number of software-related announcements with a focus on Apple's efforts to infuse AI throughout its operating systems and apps....
iOS 18 Siri Integrated Feature

Massive iPhone Upgrade Coming This Week But These Devices Will Miss Out

Sunday June 9, 2024 1:25 pm PDT by
Apple is planning a major AI overhaul in iOS 18, with a feature set it is referring to as "Apple Intelligence." However, these new features will not work on older iPhones, even if they do appear on the new operating system's device compatibility list. Apple's initial AI roadmap for iOS 18 is said to come in two parts: Basic AI features that will be processed on-device, and more advanced...
Next Gen CarPlay WWDC24 1

Apple Provides Updated Look at Next-Generation CarPlay at WWDC 2024

Monday June 10, 2024 7:11 pm PDT by
Apple today shared a few WWDC 2024 coding sessions related to its upcoming next-generation CarPlay system ahead of its launch later this year. The sessions include lots of updated next-generation CarPlay images, with one revealing new Vehicle, Media, and Climate apps in action for the first time. MacRumors previously discovered evidence of these apps in the iOS 17.4 beta. Next-generation...
m3 macbook air purple

Amazon Introduces Record Low Prices on Every M3 MacBook Air

Sunday June 9, 2024 7:57 am PDT by
On Friday we tracked new all-time low prices on the 13-inch M3 MacBook Air, and today Amazon has expanded this sale with record low prices on the 15-inch models as well. Thanks to these additional deals, every single model of the M3 MacBook Air is now available at an all-time low price. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may...