iPhone 7 and BMW Owners Experiencing Bluetooth Audio Issues

Over the past two weeks, an increasing number of iPhone 7 and iPhone 7 Plus users have experienced Bluetooth audio issues in vehicles. The majority of users experiencing problems appear to be BMW owners, regardless of model, but other vehicle brands such as Hyundai and Kia appear to be involved in limited cases.

bluetooth-iphone-7-bmw
The issues range from audio cutting out to connectivity issues with infotainment systems. BMW users in particular report being able to stream music for about 5-10 seconds, at which point the ConnectedDrive system freezes. Fixing the system requires restarting the iPhone, but the issue reemerges once the connection is reestablished.

MacRumors reader YachtMac posted in our discussion forums:

My iPhone 7 Plus with iOS 10.0.2 will not stream audio for more than a few seconds in a BMW 4 series with the latest multimedia software. I have researched the issue and others with BMWs and other makes seem to be experiencing the same or similar streaming issues. Moreover, once the fault occurs the mobile telephone connection then becomes flakey as well. The only thing I can do is to disable the audio streaming option in order to have a phone that works in the car as a phone.

Apple Support Communities member Chandy911 echoed the same problem:

I just upgraded to an iPhone 7 Plus running iOS 10.0.1 and I am having issues playing music through Bluetooth on BMW ConnectedDrive. I've upgraded the BMW software on my car to the latest version from BMW's website, but I still get disconnected on Bluetooth after about 5-10 seconds after playing music. I've tried to restore the phone and set it up as a new phone. I've deleted the connection both on the device and car, but the issue persists.

MacRumors reader PorscheRain:

iPhone 7 in 2015 BMW 235i disconnects from Bluetooth after steaming audio for 10 seconds. Once disconnected, iOS no longer sees the vehicle's Bluetooth source. The only recourse is to forget the device in Settings and repair with the vehicle. I've isolated iOS as not the key issue (iPhone SE works fine on the same iOS 10.0.1, so did my prior iPhone 6s). Apple had me swap out the device at the store; the same thing is occurring on the new iPhone 7.

BMW itself has acknowledged the issues and said it is working with Apple to ensure iPhone 7 compatibility in its vehicles:

We are aware of the concerns you speak of and we are currently working directly with Apple to ensure iPhone 7 compatibility in our vehicles. At this time, the Apple iPhone 7 is not an approved device for our vehicles until testing has completed. We do not currently have an estimated time frame regarding the completion of iPhone 7 testing. Please continue to look for an update from Apple for a new iOS and our update website to help resolve your concerns: www.bmw.com/update. We apologize for any inconvenience this has caused.

Apple has seemingly told some customers the fix will be included in an upcoming software update. The issue is still present on iOS 10.1 beta. BMW owners are recommended to update to the latest version of ConnectedDrive as a preparative measure. BMWs equipped with CarPlay do not appear to be affected.

These types of issues have been seen before. In 2014, some users experienced trouble pairing their devices to their vehicles via Bluetooth after upgrading to iOS 8 or purchasing a new iPhone 6 or 6 Plus. Apple fixed the issues in iOS 8.1. Similar issues affecting some iPhone SE users were addressed in iOS 9.3.2.

Tags: BMW, Bluetooth
Related Forum: iPhone

Top Rated Comments

nikosl7 Avatar
65 months ago
They can always use the headph... oh no.
Score: 29 Votes (Like | Disagree)
dannyyankou Avatar
65 months ago
Poor rich people
Did you type that from your $700 phone?
Score: 20 Votes (Like | Disagree)
patent10021 Avatar
65 months ago
Poor rich people
I guess you missed the part about Hyundai and Kia.
Score: 15 Votes (Like | Disagree)
techpr Avatar
65 months ago
They can always use the headph... oh no.
Actually they can:



Attachment Image
Score: 13 Votes (Like | Disagree)
toph2toast Avatar
65 months ago
Fixing the issue requires restarting the iPhone, but it reemerges once the connection is reestablished.
That's not much of a fix :)
Score: 9 Votes (Like | Disagree)
kaneda Avatar
65 months ago
Is Apple even test their products anymore?
Score: 8 Votes (Like | Disagree)

Top Stories

iphone 12 colors 2021

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived last October in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone 12...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
iCloud General Feature

iCloud+'s New Custom Email Domain Feature Now Available in Beta

Wednesday August 25, 2021 7:48 am PDT by
Starting with iOS 15, iPadOS 15, and macOS Monterey, users with a paid iCloud+ storage plan can personalize their iCloud email address with a custom domain name, such as johnny@appleseed.com, and the feature is now available in beta. iCloud+ subscribers interested in setting up a custom email domain can visit the beta.icloud.com website, select "Account Settings" under their name, and select ...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
macbook air deals

Deals: Amazon Drops Price of 256GB M1 MacBook Air to New Low of $849.99 ($149 Off)

Friday August 27, 2021 6:16 am PDT by
Amazon today introduced new low prices on the M1 MacBook Air for both 256GB and 512GB storage options. To start, you can get the 256GB model for $849.99, down from an original price of $999.00. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Only Silver and Gold are...
maxresdefault

New MacBook Pro Models Coming at WWDC, Suggests Leaker

Monday May 24, 2021 1:27 pm PDT by
New MacBook Pro models are coming at WWDC, according to leaker Jon Prosser who has a mixed track record when it comes to predicting Apple's plans. Subscribe to the MacRumors YouTube channel for more videos. Prosser provided no additional information, but there are new 14 and 16-inch MacBook Pro models in the works. The new MacBook Pros will feature the most radical redesign to the MacBook Pro ...
calculatorapp

iOS 11 Bug: Typing 1+2+3 Quickly in the Calculator App Won't Get You 6

Tuesday October 24, 2017 2:03 pm PDT by
A bug in the built-in Calculator app in iOS 11 is getting some major attention this week, despite the fact that it's been around since iOS 11 was in beta testing. At issue is a calculator animation that causes some symbols to be ignored when calculations are entered in rapid succession. You can try it for yourself: Type 1+2+3 and then the equals sign into the Calculator app quickly. Due to...
maxresdefault

'Being James Bond' Retrospective Will Be Free to Watch Through Apple TV App

Tuesday August 31, 2021 8:25 am PDT by
Update 9/7/21: "Being James Bond" is now available to watch through the Apple TV app. Ahead of the theatrical release of James Bond film "No Time To Die" on October 8 in the United States, a 45-minute retrospective titled "Being James Bond" will be available to watch for free through the Apple TV app, according to Deadline. The story from MGM is said to feature Daniel Craig reflecting ...
ted lasso notchless phone

No, That Notchless iPhone Spotted in 'Ted Lasso' Isn't the iPhone 13

Tuesday August 31, 2021 2:15 am PDT by
Recent sightings of a notchless iPhone in highly popular Apple TV+ comedy "Ted Lasso" have led to sensational headlines suggesting this is a canny bit of product placement on Apple's part and that the iPhone 13 will be notchless. In actuality – and this could go without saying – the phone in question is very likely just showing a poorly superimposed display added in post-production. Notchless ...