Apple Halts In-Store Pickup Option for Apple TV in Online Store, Still Available for Shipping

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Apple has seemingly halted in-store pickup for the Apple TV in its online store, as none of the company's U.S. locations are providing the option. Notably, the Apple TV is still listed as shipping"within 24 hours" on the company's online store, and is still being offered with a $25 iTunes Store gift card as a part of an ongoing promotion.

apple_tv_no_pickup
Currently, it is unknown as to why Apple halted the pickup option for the Apple TV. It is entirely possible that the inability to schedule an Apple TV for in-store pickup is an outage or error on Apple's part. While mostly unlikely, it may also indicate that Apple is gearing up to release an updated Apple TV, which has been heavily rumored for quite some time.

Czech website Letem Svetem Applem (Google Translate) claimed last week that European Apple resellers have stopped receiving their supply of Apple TVs, however no other sources have indicated that stock has been running low. In the United States, retailers such as Best Buy and Amazon still show the product as "in stock".

Previous rumors have suggested that the next-generation Apple TV would be a major product for Apple, featuring set-top box features that interact with live and on-demand content, gaming capabilities, Siri integration, and more. However, a report from The Information this past July claimed that the new Apple TV would be delayed until 2015 due to negotiation difficulities between Apple and cable companies. Apple's SVP of Internet Software and Services Eddy Cue stated earlier this year that it was "complicated" solving problems with TV, adding that Apple is continuing work on the subject.

Thanks, Kyle!

Top Rated Comments

ABCDEF-Hex Avatar
84 months ago
They do -

Hopefully they'll be releasing a version that can stay connected to a WiFi network for more than 20 minutes!


Make an effort to find out what you are doing wrong and ask for help before
you blame Apple and assume everyone else is having a problem.
Score: 17 Votes (Like | Disagree)
Frazzle Avatar
84 months ago
I don't care about an Apple TV update; interactivity while watching movies or television is highly overrated IMO.

I'd be happy if they would finally enable the little thing to output 24fps video. All the movie content on the iTunes store is properly encoded at 24fps, yet Apple's main device for movie playback is unable to play it back smoothly?! Weird.

Seems like a minor software upgrade would fix it, but hey, this is Apple. And the masses probably don't care about 3:2 pulldown and all that, given that many people like the 'soap video look' that the frame interpolation schemes in their televisions create. Sigh.
Score: 9 Votes (Like | Disagree)
Dustman Avatar
84 months ago

Hopefully they'll be releasing a version that can stay connected to a WiFi network for more than 20 minutes!


... they do?
Score: 7 Votes (Like | Disagree)
Pakaku Avatar
84 months ago

I sold my AppleTV 2 for a hefty profit on eBay several months ago in anticipation of Apple TV 4 and still nothing. My wife needs one ASAP for showing our kids some educational videos that are in our iTunes library in the mac upstairs. She wants to show them downstairs where the tv is. We used to use the appletv2. Now we have a chromecast and it is definitely not user friendly to do the same thing.

If it really is so important, bite the bullet and get what's out right now.
Score: 7 Votes (Like | Disagree)
2010mini Avatar
84 months ago

So many assumptions here ironically!

I've made an effort as in I've talked to Apple on the phone, and had two exchanges.

I haven't assumed everyone is having the same problem; I'm well aware they don't otherwise there'd be a massive recall.

The bottom line is everything in my house works flawlessly with WiFi, apart from my ATV.


I have never had an issue with my apple tv on wifi. what router are you using? have you tried giving it a static IP address?
Score: 4 Votes (Like | Disagree)
Ray Brady Avatar
84 months ago

I don't know why people are pretending it's not an issue in this thread.


Because it's not an issue for most people. My ATV has never disconnected from our WiFi network. I've used it at two other people's homes, and it had no problems connecting and staying connected. No pretense needed; it's not an issue for me.
Score: 3 Votes (Like | Disagree)

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