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Walmart Expanding 'Scan & Go' iPhone Self-Checkout to Over 200 Stores

Reuters reports that Walmart is expanding its iPhone-based Scan & Go self-checkout system to over 200 of its stores, up from 70 currently. The company began pilot testing on the project, which allows users to scan items into an iPhone app as they shop and then easily pay for their items at a checkout station as they leave the store, last August.
For now, "Scan & Go" only works on Apple Inc devices. An Android version should be out soon, Walmart said.

With more than half of its shoppers using smartphones, Walmart is trying to make shopping more convenient for shoppers who embrace mobile technology. More than half of the customers who have tried the "Scan & Go" feature have used it more than once, [Walmart senior vice president Gibu] Thomas said.
The Scan & Go program is currently in place at a number of Walmart stores in Georgia and Arkansas, with individual stores in Vancouver, Washington and San Jose, California also participating. The current expansion will bring the program to a number of new areas in the central and western part of the United States.
Walmart is bringing "Scan & Go" into a dozen more markets: Denver, Colorado; Phoenix, Arizona; Omaha, Nebraska; Dallas and Austin, Texas; Oklahoma City and Tulsa, Oklahoma; Wyoming; Bozeman, Montana; Seattle, Washington; San Jose, California; and Portland, Oregon.
The report notes that while customers are able to record their purchases on their iPhones, they still must pay using traditional methods at self-checkout stations, and the company declined to comment on whether it has plans to offer more integrated mobile payment methods such as directly through the app itself.

Scan & Go is offered through the standard Walmart iOS app, with users able to access a special mode of the app when they visit Walmart locations supporting Scan & Go.

Top Rated Comments

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52 months ago
What could possibly go wrong with letting Wal-mart customers scan and bag their own items? :eek:
Rating: 10 Votes
52 months ago
Fantastic. I know lots of folks don't care for Walmart. But the adoption of iPhone technology by a major company is nothing but a good thing.
Rating: 8 Votes
52 months ago

Wow, I was interested when I read they were expanding this because I notice a new self checkout station being installed at my local Walmart thinking this is what it's for. Unfortunately Florida is not on the list :/ oh well

Yeah, Florida has a good track record with "technology" (in the broad term of anything invented after 1 AD)... Hanging chads anyone?

Rating: 4 Votes
52 months ago
Loss prevention nightmare.
Rating: 3 Votes
52 months ago
FREAKING awesome folks.
Rating: 3 Votes
52 months ago

Take that NFC

Have you even used nfc?
Rating: 3 Votes
52 months ago
It's actually pretty awesome and a time saver.

The way that it actually works is:

* Scan the items you want with your phone.
* When you're ready to checkout, you go to a self-service checkout and transfer the Scan & Go basket to the register by scanning a QR code on the register.
* You pay and go.

Contrary to previous posts, you don't have to weigh anything (like the traditional self-service checkout method requires).

Theoretically you use the re-usable shopping bags, and bag everything as you scan, so the shopping experience is seamless.

Can't wait to see this in more stores.
Rating: 3 Votes
52 months ago
I personally would find no benefit to scanning my purchases into my iPhone without having it complete the purchase and make the payment. According to the report, almost a half of the users didn't bother to use it a second time. They didn't say what percentage stopped using it after the third or fourth time. Looks like a looser to me.
Rating: 2 Votes
52 months ago

It's incredibly convenient for Wal-Mart.

Yeah, no kidding. Nailed it.

Lets see, start the conversion process by gradually understaffing stores. Customers get tired of waiting in line. Adopt new and "convenient" Scan and Go technology. Customers do some of the work themselves- for free. The company can now get rid of even more pesky employees. Yay! More money for Wal-Mart!!!!

I would only use this if they give a small percentage discount. Something like 1% to 3% percent discount on my purchase. By not needing additional cashiers, Wal-mart is the big winner here saves lots of money here. If they could cut their cashier staff in half at thousands of locations across the country, how much money would they save? Shouldn't we expect them to pass that savings onto us? Otherwise, why should I care?
Rating: 2 Votes
52 months ago

Why doesn't apple just do NFC "tap and go" or "paywave" like Visa and MasterCard do, and just get on with it?

Oh that's right - Apple decided not to use NFC technology in their phones, when others did, and most people in this forum didn't think it was necessary - because apple is always right.

Now you need yet another app to do what one Visa or MasterCard app would do for any purchases.

And all the fan boys think its "the best thing ever".
I'm just bracing myself for all the "apple can do no wrong" people to shoot me down.



LOL, this from a guy who names himself after an Apple product.
Rating: 2 Votes

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