Walmart Testing iPhone-Based Self-Checkout System for Retail Stores

Reuters reports that retail giant Walmart is currently testing a new "Scan & Go" service at one Arkansas store that allows iPhone users to scan items with their device as they shop and then proceed to a self-checkout station on their way out of the store to complete their purchase. The report points to a survey Walmart is using to gather feedback on the initiative.

We are conducting a study to assess the usability of the Walmart iPhone app's new Scan & Go feature. Scan & Go enables you to scan products with your phone and bag them while shopping in a Walmart retail store, and then use the Self-Checkout at the front of the store. This survey includes questions to help us determine if you qualify for an interview session. We are simply trying to get feedback from real people on whether this new system is user-friendly, and we think you will find participating in this study fun!

walmart logo
Walmart's test sessions were held earlier this week, with participants being compensated with a $100 payment and a $25 Walmart gift card for the one-hour sessions.

Details on how exactly the purchasing process works remain scant, but allowing users to scan their entire orders before approaching the checkout stand could in many cases result in significant time savings during busy shopping periods.

Related Forum: iPhone

Top Rated Comments

chrmjenkins Avatar
152 months ago
Sounds like the perfect feature to deploy to a customer base with below average intelligence and technical inclination.
Score: 30 Votes (Like | Disagree)
STiNG Operation Avatar
152 months ago
Sounds like Wally World is going to have an increase in shoplifted item percentages.
Score: 28 Votes (Like | Disagree)
chrisfromalbany Avatar
152 months ago
Sounds like Wally World is going to have an increase in shoplifted item percentages.

you mean I don't have to do this anymore?

Score: 15 Votes (Like | Disagree)
Small White Car Avatar
152 months ago
Our grocery store already does this with custom scanners so I assume it would work exactly the same with an iPhone as the scanner.

Not really a complicated difference.

(But don't let real-world examples stop MR posters from telling you why this couldn't work. By all means, carry on. )
Score: 12 Votes (Like | Disagree)
The LPT Avatar
152 months ago
it could be a good thing. That is until someone gets arrested for stealing a 1 dollar item, because they forgot to press "PAY NOW". ;)
Score: 12 Votes (Like | Disagree)
alent1234 Avatar
152 months ago
How many of those people can afford iPhones in the first place though?

I have no doubts that if such a system is put into place that theft/ shoplifting/ 'I-thought-I-paid-for-it's' will increase exponentially and cause problems. But given Wal-Marts clientele, I think a majority will be 'iPhoned' out from the get go.

apple snobbyism

i went to buy something at wal mart a few weeks back. same kind of stuff as every other store except cheaper a lot of times.

i needed a generic windshield mount for my iphone and a car charge cable
Score: 11 Votes (Like | Disagree)

Popular Stories

Provenance Emulator

PlayStation, GameCube, Wii, and SEGA Emulator for iPhone and Apple TV Coming to App Store

Friday April 19, 2024 8:29 am PDT by
The lead developer of the multi-emulator app Provenance has told iMore that his team is working towards releasing the app on the App Store, but he did not provide a timeframe. Provenance is a frontend for many existing emulators, and it would allow iPhone and Apple TV users to emulate games released for a wide variety of classic game consoles, including the original PlayStation, GameCube, Wii,...
iPhone 15 Pro FineWoven

Apple Reportedly Stops Production of FineWoven Accessories

Sunday April 21, 2024 6:03 am PDT by
Apple has stopped production of FineWoven accessories, according to the Apple leaker and prototype collector known as "Kosutami." In a post on X (formerly Twitter), Kosutami explained that Apple has stopped production of FineWoven accessories due to its poor durability. The company may move to another non-leather material for its premium accessories in the future. Kosutami has revealed...
Delta Feature

Delta Game Emulator Now Available From App Store on iPhone

Wednesday April 17, 2024 9:58 am PDT by
Game emulator apps have come and gone since Apple announced App Store support for them on April 5, but now popular game emulator Delta from developer Riley Testut is available for download. Testut is known as the developer behind GBA4iOS, an open-source emulator that was available for a brief time more than a decade ago. GBA4iOS led to Delta, an emulator that has been available outside of...
iPad Air 12

12.9-Inch iPad Air Now Rumored to Feature Mini-LED Display

Thursday April 18, 2024 7:37 am PDT by
The rumored 12.9-inch iPad Air that is expected to be announced in May will be equipped with a mini-LED display like the current 12.9-inch iPad Pro, according to Ross Young, CEO of research firm Display Supply Chain Consultants. The existing 10.9-inch iPad Air is equipped with a standard LCD panel, and the move to mini-LED technology for the 12.9-inch model would provide increased brightness for...