Tim Cook on the Urgency of Solving Problems, Unpredictability of Apple, and Industry Disruption

tim cook time photoFollowing yesterday's announcement that Apple CEO Tim Cook had been named to the shortlist for TIME's annual Person of the Year feature, the magazine has published a lengthy profile of Cook today covering his runner-up status.

Much of the information in the profile has been discussed in other settings, but it offers a good overview of Cook and his time at Apple. The piece also offers a few fresh quotes from Cook about his perspective and his role in leading Apple. The report touches on Cook's combination of calm demeanor and intense focus, noting that he can just as easily lighten the mood with his manner as light fires under others to spur them to action.

Like Jobs, Cook suffers fools neither gladly nor in any other way (except when he has to, i.e., when talking to journalists). Behind the scenes, that measured calm can — if the legends are true — become a merciless coldness that roots out confusion and incompetence. “I’ve always felt that a part of leadership is conveying a sense of urgency in dealing with key issues,” he says. “Apple operates at an extreme pace, and my experience has been that key issues rarely get smaller on their own.”

Cook also addresses some of the uncertainty that has surrounded Apple in recent months, from a stock price weighed down by assorted factors to the Apple Maps situation to fears that Apple is losing ground to competitors in the mobile industry:

None of this appears to ruffle Cook particularly. “I’ve worked at Apple for 15 years,” he says, “so Apple’s not foreign to me. I don’t mean to sound like it’s all a predictable ride. It’s unpredictable. But it’s always been unpredictable.” He hasn’t altered his personal style any. He remains, like all great Apple products, a paradoxical combination of open and closed, polished and user-friendly but also sealed up tight against anybody who’s curious about what’s inside. You know there are reams of code churning away down there, just below the surface, but you’ll never know exactly what’s going on.

TIME notes that Cook has yet to truly be tested in terms of bringing innovative products to the market, with much of Apple's massive slate of 2012 product releases having already been in the works before Cook took full control of Apple and the company yet to enter a new market under his watch. But Cook acknowledges that he intends to continue the Apple tradition of entering markets with the full intention of disrupting the status quo.

[T]he test for Cook will be to seek out a new category that’s vulnerable to disruption and disrupt the hell out of it.

I ask Cook if he would do that — if that would continue to be Apple’s modus operandi going forward. He smiles, seductively as always, and says, “Yes. Yes. Most definitely.” When that happens, that’s when Cook will show his hand, and we’ll get a look below the surface.

Television has of course been rumored to be the next industry where Apple hopes to make a major impact, but progress has reportedly been slow as it seeks to reach content deals that will allow the company to offer the bundle of hardware and services it needs to make its desired impact. Apple has long dabbled in television through the iTunes Store and the Apple TV, with Apple executives repeatedly referring to the current set-top box as a "hobby" that the company would "keep pulling the string" on. In recent months, television appears to have been a bigger focus for Apple with Cook referring to it several times as an area of "intense interest" for Apple.

(Photo by Marco Grob for TIME)

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

Popular Stories

Generic iOS 18 Feature Real Mock

iOS 18 Coming Later This Month With These 8 New Features

Tuesday September 3, 2024 12:07 pm PDT by
iOS 18 has been in beta testing for nearly three months, and the software update will finally be released for all compatible iPhones soon. Apple should reveal iOS 18's exact release date during its September 9 event, with the most likely possibility being Monday, September 16. Below, we have highlighted eight key new features included in iOS 18. Note that Apple Intelligence is not coming...
iPhone 16 Side New Action Button Emphasis Bump

iPhone 16 Apple Silicone Cases Have No Cutout for New Capture Button

Wednesday September 4, 2024 3:19 am PDT by
Apple is introducing a new camera-based "Capture" button on at least some iPhone 16 models this year, and a new rumor claims that Apple's own silicone cases will have a design that is specially made so as not to impede the use of the capacitive button's multiple functions. Several rumors have suggested that the iPhone 16 models are going to have an all-new button that's designed to make it...
iOS 18 CarPlay Feature

iOS 18 Adds These 6 New Features to CarPlay

Tuesday September 3, 2024 12:59 pm PDT by
Apple did not mention CarPlay when it unveiled iOS 18 in June, but the update includes a handful of new features for the in-car iPhone system. iOS 18 includes some changes to the Messages app, Settings app, and Siri on CarPlay. The update should be widely released later in September. Below, we recap CarPlay's key new features on iOS 18. 1. Contact Photos in Messages App iOS 18 adds...
sonny iphone 16 pro colors

New iPhone 16 and iPhone 16 Pro Colors Revealed Ahead of Apple Event

Friday September 6, 2024 5:01 am PDT by
Apple is "shaking up its color palette" for its iPhone 16 lineup this year, according to well-connected Bloomberg reporter Mark Gurman. Early iPhone 16 Pro dummy models via Sonny Dickson According to Gurman, the iPhone 16 Pro models will come in a Gold Titanium to replace Blue Titanium, while the Black, White, and Natural Titanium options that debuted with the iPhone 15 Pro will remain...
iPhone 16 Pro Mock Article

iPhone 16 Launch Month Is Here: Everything We Know

Sunday September 1, 2024 4:30 am PDT by
Apple has announced that on Monday, September 9 it will hold its annual fall event, which means we are just days away from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. ...
its glowtime event youtube

Report Details Last-Minute Apple Event Rumors About New iPhones, Apple Watches, and AirPods

Friday September 6, 2024 4:40 am PDT by
Bloomberg's Mark Gurman today shared his final expectations for Apple's "It's Glowtime" event, providing some new tidbits and clarifications about the new devices set to be announced on Monday. iPhone 16 Pro Along with larger 6.3- and 6.9-inch display sizes, the iPhone 16 Pro and iPhone 16 Pro Max will have bezels that are "now about a third slimmer" for a "sleeker overall look." The...
Generic iOS 18 Feature Real Mock

When to Expect iOS 18 on Your iPhone as Beta Testing Wraps Up

Wednesday September 4, 2024 10:50 am PDT by
iOS 18 has been in beta testing for nearly three months, and the software update should finally be widely released later this month. Below, we outline when to expect iOS 18 to be available on all compatible iPhones. iOS 18: Beta Testing Wraps Up In his Power On newsletter last weekend, Bloomberg's Mark Gurman said iOS 18 beta 8 will likely be the final developer beta version for the...

Top Rated Comments

Mr-Stabby Avatar
153 months ago
Was that picture of him taken just after a house fire?
Score: 20 Votes (Like | Disagree)
burnside Avatar
153 months ago
"Thanks to Google Maps, I was able to make it to the interview in time."

Tim
Score: 9 Votes (Like | Disagree)
Constable Odo Avatar
153 months ago
No, it was taken after a BBQ fire

His name is Tim Cook. So, they cooked Tim.:D
Score: 7 Votes (Like | Disagree)
GeekLawyer Avatar
153 months ago
Truly one of the most interesting people in the news this year. I could have seen Time naming him with the top honor.
Score: 6 Votes (Like | Disagree)
Banyan Bruce Avatar
153 months ago
Get the price right this time.

Many of my students are very keen to get iPad Minis but the price is simply killing them, so they are going for cheaper Samsung tabs instead. There is a real feel of recession and bout of belt tightening going on in the UK this Christmas and with future reductions in ICT spending due next year, Apple needs to consider price because value is a perceived metric tempered by the real ability to pay. :(

Apple needs to get the price point right...these kid's and their parents don't, and can't afford to, buy tablets every year and as MS discovered if you catch them early then they stick with what they know rather than change. No matter how good the alternative is, the other option has got to become onerous before they'll consider change. That's why MS office is so entrenched and Pages et al is still a very distant second in the real world. Don't blow it, Apple
Score: 5 Votes (Like | Disagree)
nuckinfutz Avatar
153 months ago
Passion

It is hard to see what Tim is passionate about that will directly influence the company.

I love the saying "Where technology intersects art"

That's the Job version of Apple but where does this new Tim version of Apple go?

I think the over-arching goal should continue to be "a computing platform/ecosystem for the rest of us". Apple has always done well when they've worked diligently on making things simple yet powerful with a nod toward minimalism.

There are plenty of markets that need to be revamped.

Energy - People should start thinking about clean energy and energy efficiency. Apple could do some wonderful things where with automation and more.

Security - Facetime could evolve into a more comprehensive surveillance tool. Cameras are big right now and with smartphones keeping us in touch with what's going out outside of our sphere cameras are the key visual component.

Networking - I believe that central storage is vital for the next phase of digital media. I don't want to worry about iDevice storage and that means leveraging the cloud and local storage effectively

Education - iBooks Author is fantastic. I'd like to see Apple step up again and try to make a dent in the Education Universe.
Score: 5 Votes (Like | Disagree)