Best Buy will extend its return policy from 14 days to 30 days, beginning next week according to TUAW.

bestbuyreturn
The change applies to all products, including the iPhone, iPad, Apple TV and Macintosh purchases. The Apple Retail Store return policy is officially 14 days, but the company will occasionally "surprise and delight" customers by honoring longer return policies in some instances. Both Best Buy and Apple eliminated the 10% restocking fees on returned items last year.

The change goes into effect at all Best Buy locations on Sunday, March 4.

Top Rated Comments

jlgolson Avatar
159 months ago
These guys are really excited about the new return policy for some reason:

Score: 4 Votes (Like | Disagree)
Sankersizzle Avatar
159 months ago
IDK about price matching, but I do love their return policy.

Tear open a box for an iPhone accessory, try it out, determine you hate it next week, return it and no questions are asked.

I'm actually probably going to do that for a few Mac accessories... go in, buy them, make sure Battery Status works with them (so I can safely claim they're supported,) return them, and... yeah, I'll basically get to test everything without paying a cent (apart from on gas for the trip to pick up and return the items... that'll amount to about $3.)

God I hate people this like this. This is why we can't have nice things.
Score: 1 Votes (Like | Disagree)
Jason S. Avatar
159 months ago
Best Buy will find anyway they can to weasel out of price matches.

Best Buy even works with certain companies to produce best buy only "models"

I use quotes as they are identical just the model number changed to avoid price matching. Head to company website and they all direct to the same product.
Most large retailers that sell computers do this. Normally the model number is one number or letter different. Office Max, Office Depot, HH Gregg are a few that do this also. The computer manufactures will cycle through the "different" models and allow them to go on sale at a particular store. For example, on sale at Best Buy one week, on sale at Office Depot the week after that, and so on. Reason Best Buy doesn't usually price match on those even though they are the same (and probably on sale at another store), is because the store that has it on sale is probably getting a kickback from the manufacture that particular week. Best Buy would rather not discount their model until it officially goes on sale and its their turn to receive the kickback from the manufacture.

Even though I understand why they do this, I always thought it was stupid and shady. When I worked at Best Buy, I still price matched (or at least matched the sale half-way) even the model number wasn't exactly indentical.

But yeah, Best Buy isn't the only company that does this crap.

They probably link it to your credit card.
They do. Your entire purchase history can be looked up from your credit card, phone number, or any number of other info.
Score: 1 Votes (Like | Disagree)
AriX Avatar
159 months ago
MR, who are you quoting when you say "'surprise and delight'" in quotes?
Score: 1 Votes (Like | Disagree)
erthquake Avatar
159 months ago
That's interesting. Although if they're going to track your returns by your driver's license, wouldn't they also need to look at your driver's license whenever you buy something, to get a full picture of how often you return stuff vs. how often you buy stuff? And if they're going to ban you from buying at their store, wouldn't they also need to look at your driver's license when you try to buy something?

They probably link it to your credit card.
Score: 1 Votes (Like | Disagree)
ufwa Avatar
159 months ago
Best Buy will find anyway they can to weasel out of price matches.

Best Buy even works with certain companies to produce best buy only "models"

I use quotes as they are identical just the model number changed to avoid price matching. Head to company website and they all direct to the same product.
Score: 1 Votes (Like | Disagree)

Popular Stories

Apple Silicon AI Optimized Feature Siri

Apple Releases Open Source AI Models That Run On-Device

Wednesday April 24, 2024 3:39 pm PDT by
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
iOS 18 Siri Integrated Feature

iOS 18 Rumored to Add These 10 New Features to Your iPhone

Wednesday April 24, 2024 2:05 pm PDT by
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
iPad And Calculator App Feature 1

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
macbook pro purple february

Best Buy Introduces Record Low Prices on Apple's M3 MacBook Pro for Members

Thursday April 25, 2024 7:41 am PDT by
Best Buy is discounting a collection of M3 MacBook Pro computers today, this time focusing on the 14-inch version of the laptop. Every deal in this sale requires you to have a My Best Buy Plus or Total membership, although non-members can still get solid second-best prices on these MacBook Pro models. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a...