Best Buy will extend its return policy from 14 days to 30 days, beginning next week according to TUAW.

bestbuyreturn
The change applies to all products, including the iPhone, iPad, Apple TV and Macintosh purchases. The Apple Retail Store return policy is officially 14 days, but the company will occasionally "surprise and delight" customers by honoring longer return policies in some instances. Both Best Buy and Apple eliminated the 10% restocking fees on returned items last year.

The change goes into effect at all Best Buy locations on Sunday, March 4.

Top Rated Comments

jlgolson Avatar
161 months ago
These guys are really excited about the new return policy for some reason:

Score: 4 Votes (Like | Disagree)
Sankersizzle Avatar
161 months ago
IDK about price matching, but I do love their return policy.

Tear open a box for an iPhone accessory, try it out, determine you hate it next week, return it and no questions are asked.

I'm actually probably going to do that for a few Mac accessories... go in, buy them, make sure Battery Status works with them (so I can safely claim they're supported,) return them, and... yeah, I'll basically get to test everything without paying a cent (apart from on gas for the trip to pick up and return the items... that'll amount to about $3.)

God I hate people this like this. This is why we can't have nice things.
Score: 1 Votes (Like | Disagree)
Jason S. Avatar
161 months ago
Best Buy will find anyway they can to weasel out of price matches.

Best Buy even works with certain companies to produce best buy only "models"

I use quotes as they are identical just the model number changed to avoid price matching. Head to company website and they all direct to the same product.
Most large retailers that sell computers do this. Normally the model number is one number or letter different. Office Max, Office Depot, HH Gregg are a few that do this also. The computer manufactures will cycle through the "different" models and allow them to go on sale at a particular store. For example, on sale at Best Buy one week, on sale at Office Depot the week after that, and so on. Reason Best Buy doesn't usually price match on those even though they are the same (and probably on sale at another store), is because the store that has it on sale is probably getting a kickback from the manufacture that particular week. Best Buy would rather not discount their model until it officially goes on sale and its their turn to receive the kickback from the manufacture.

Even though I understand why they do this, I always thought it was stupid and shady. When I worked at Best Buy, I still price matched (or at least matched the sale half-way) even the model number wasn't exactly indentical.

But yeah, Best Buy isn't the only company that does this crap.

They probably link it to your credit card.
They do. Your entire purchase history can be looked up from your credit card, phone number, or any number of other info.
Score: 1 Votes (Like | Disagree)
AriX Avatar
161 months ago
MR, who are you quoting when you say "'surprise and delight'" in quotes?
Score: 1 Votes (Like | Disagree)
erthquake Avatar
161 months ago
That's interesting. Although if they're going to track your returns by your driver's license, wouldn't they also need to look at your driver's license whenever you buy something, to get a full picture of how often you return stuff vs. how often you buy stuff? And if they're going to ban you from buying at their store, wouldn't they also need to look at your driver's license when you try to buy something?

They probably link it to your credit card.
Score: 1 Votes (Like | Disagree)
ufwa Avatar
161 months ago
Best Buy will find anyway they can to weasel out of price matches.

Best Buy even works with certain companies to produce best buy only "models"

I use quotes as they are identical just the model number changed to avoid price matching. Head to company website and they all direct to the same product.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 18 CarPlay Feature

iOS 18 Adds These 5 New Features to CarPlay

Thursday June 13, 2024 7:44 am PDT by
Apple did not mention CarPlay during its WWDC keynote this week, but iOS 18 includes a handful of new features for the in-car software. Overall, there is not a whole lot new for CarPlay on iOS 18, with changes seemingly limited to the Messages and Settings apps so far. Below, we recap everything new for CarPlay on iOS 18. New for CarPlay on iOS 18 1. Contact Photos in Messages App...
iOS 18 Wallet Feature

Here's What's New in Apple Wallet on iOS 18 for Event Tickets and More

Friday June 14, 2024 7:32 am PDT by
iOS 18 includes a handful of enhancements to the Wallet app on the iPhone, with new features for Apple Pay, Apple Cash, event tickets, and more. Below, we outline everything new for the Wallet app on iOS 18, based on information from Apple's press release and a WWDC 2024 coding session. Redesigned Event Tickets Event tickets have an all-new design in the Wallet app on iOS 18, complete...
apple watch series 9 display

Kuo: Apple Watch Series 10 to Get Larger Screen and Thinner Design

Monday June 17, 2024 1:20 am PDT by
This year's Apple Watch Series 10 will be thinner and come in larger screen sizes than previous models, according to Apple analyst Ming-Chi Kuo. In his latest industry note -10-and-98075c44ce92">shared on Medium, Kuo said the screen size options on the next-generation Apple Watch will increase from 41mm to 45mm, and from 45mm to 49mm, while being encased in a thinner design. For reference,...
maxresdefault

First Look at Messages via Satellite in iOS 18

Thursday June 13, 2024 11:29 am PDT by
Apple has been gradually expanding its suite of satellite connectivity features for iPhone, and iOS 18 brings a significant new one in the form of Messages via satellite. The feature allows users to send and receive iMessages and SMS texts, including emoji and Tapbacks, while out of range of cellular and Wi-Fi networks. CNET met up with Apple's senior director of platform product marketing,...
iOS 18 Siri Integrated Feature

You Can Give Siri a New Name With iOS 18's Vocal Shortcuts

Friday June 14, 2024 4:33 pm PDT by
Apple in iOS 18 added a Vocal Shortcuts accessibility feature, and now that iOS 18 is available in a beta capacity, users have figured out that this option can be used to give Siri a new wake word. With Vocal Shortcuts, you can assign a custom phrase that Siri can understand to launch shortcuts and complete "complex tasks," and one of the shortcuts you can set up is an alternative for "Hey...