Security Researcher Allegedly Exploited Internal Apple Tool to Steal Millions

A security researcher who reported bugs to Apple was arrested in January for defrauding the company out of millions of dollars, according to a report from 404 Media.

bug security vulnerability issue fix larry
The researcher, Noah Roskin-Frazee, was accused alongside a co-conspirator obtaining over $3 million in products and services through more than two dozen fraudulent orders. That included around $2.5 million in gift cards and over $100,000 in "products and services."

While Apple is not explicitly named in the court records, an unnamed "Company A" is located in Cupertino, California, and is clearly Apple. The court mentions that one of the perpetrators used gift cards to "purchase Final Cut Pro on Company A's App Store," and Apple is the only company that sells the software.

In 2019, Frazee and his accomplice used a password reset tool to gain access to an employee account that belonged to an unnamed "Company B," which does customer support for Apple. That account led to access to additional employee credentials, and Frazee accessed Company B's VPN servers. From there, Frazee was able to get into Apple's systems, placing fraudulent orders for Apple products.

He used Apple's "Toolbox" program that could be used to edit orders after they were placed, and he changed order values to zero, added products to orders, and extended AppleCare contracts. He abused Apple's program from January to March 2019.

The defendants remoted into computers located in India and Costa Rica as part of the scheme, the indictment adds. The scam itself involved changing order monetary values to zero, adding products to existing orders without cost such as phones and laptops, and extending existing service contracts, the indictment adds. That included extending a customer service contract that was associated with one of the defendants and his family for an extra two years without paying.

Apple thanked Frazee for in a January support document for finding several bugs in macOS Sonoma, and the document was published less than two weeks after he was arrested. "We would like to acknowledge Noah Roskin-Frazee and Prof. J. (ZeroClicks.ai Lab) for their assistance," reads Apple's page in reference to a Wi-Fi vulnerability.

Frazee has been charged with wire fraud, mail fraud, conspiracy to commit wire fraud and mail fraud, conspiracy to commit computer fraud and abuse, and intentional damage to a protected computer. He will be required to forfeit all of the stolen goods, and he could be sentenced to more than 20 years in jail if convicted.

Popular Stories

iPhone 17 Air Pastel Feature

iPhone 17 Air Battery Capacity and Weight Allegedly Revealed

Monday May 19, 2025 2:22 am PDT by
Apple is expected to launch an all-new ultra-thin iPhone 17 Air later this year, and while there have been plenty of rumors about the camera's overall design and thinness, we haven't heard any details about the device's weight and battery capacity until now. According to the leaker going by the account name "yeux1122" on the Korean-langauge Naver blog, the 6.6-inch iPhone 17 Air has a weight ...
Apple CarPlay Ultra instrument cluster themes 01

Apple's CarPlay Ultra Is Here – Does Your iPhone Support It?

Thursday May 15, 2025 5:17 am PDT by
Apple's recently announced CarPlay Ultra promises a deeply integrated in-car experience, but not all iPhone users will be able to take advantage of the new feature. According to Apple's press release, CarPlay Ultra requires an iPhone 12 or later running iOS 18.5 or later. This means if you're using an iPhone 11, iPhone XR, or any older model, you'll need to upgrade your device to access...
Apple Glass

Apple Smart Glasses: Everything We Know So Far

Wednesday May 21, 2025 8:21 am PDT by
Google made waves yesterday by showcasing a set of lightweight smart glasses featuring deep Gemini integration and an optional in-lens display. The demo has reignited interest in Apple's own smart glasses project, which has been the subject of rumors for nearly a decade. Here's a recap of where things stand. Current Development Status Apple is actively working on new chips specifically...
Apple CarPlay Ultra instrument cluster themes 01

Apple's 'CarPlay Ultra' Experience Now Available

Thursday May 15, 2025 5:07 am PDT by
Apple today announced that its next-generation CarPlay experience, now dubbed "CarPlay Ultra" begins rolling out today, starting with Aston Martin vehicles. Subscribe to the MacRumors YouTube channel for more videos. CarPlay Ultra is now available with new Aston Martin vehicle orders in the U.S. and Canada. It will also be available for existing models that feature the brand's next-generation ...
WWDC 2025 Banner

Apple Announces WWDC 2025 Schedule, Including Keynote Time

Tuesday May 20, 2025 8:13 am PDT by
Apple today announced a more detailed schedule for its annual developers conference WWDC, which runs from June 9 through June 13. The schedule confirms that Apple's keynote will begin on Monday, June 9 at 10 a.m. Pacific Time, with a live stream to be available on Apple.com, in the Apple TV app, and on YouTube. During the keynote, Apple is expected to announce iOS 19, iPadOS 19, macOS 16,...
macOS 16 visionOS Inspired Feature 1

macOS 16: Everything We Know So Far

Tuesday May 20, 2025 7:31 am PDT by
The Worldwide Developers Conference (WWDC), Apple's annual developer and software-oriented event, is less than three weeks away. We haven't heard a great deal about macOS 16 ahead of its announcement this year, so we could be in for some major surprises when June 9 rolls around. Here's what we know so far about the next major update to Apple's Mac operating system. macOS 16 Name? Every year ...
Apple Intelligence General Feature

Report: Apple's Next-Gen Version of Siri Is 'On Par' With ChatGPT

Monday May 19, 2025 9:00 am PDT by
Apple has big plans to improve Siri over the next few years, Bloomberg's Mark Gurman and Drake Bennett report. Some Apple executives are now reportedly pushing to turn Siri into a true ChatGPT competitor. A next-generation, chatbot version of Siri has reportedly made significant progress during testing over the past six months; some executives allegedly now see it as "on par" with recent...

Top Rated Comments

swingerofbirch Avatar
17 months ago

If found guilty, I hope he has to serve the max sentence allowed. What a scum bag.
Steve Jobs and Steve Wozniak sold blue boxes that hacked the telephone companies to allow people to make free, illegal long distance calls.

And then of course Steve Jobs was involved in the unreported backdating stock options scandal in which he tried to make off with $20 million that would have gone unreported to the IRS if Apple hadn't finally come clean. They admitted to fraudulently concocting a board meeting that never happened during which the stock options were supposedly signed off on.

This is a cut-throat company that has dealt in treachery as a business model from the beginning. I don't lose sleep over them being the victim of the same deceit they practice.
Score: 37 Votes (Like | Disagree)
antiprotest Avatar
17 months ago
He should get $10,000 reduced from his sentence as a bounty for finding the security issue.
Score: 21 Votes (Like | Disagree)
Apple_Robert Avatar
17 months ago
If found guilty, I hope he has to serve the max sentence allowed. What a scum bag.
Score: 11 Votes (Like | Disagree)
japanime Avatar
17 months ago

Whoever could company “a” be? Hint hint.
I'm more interested in finding out who "Company B" is. Would be nice to know to whom (and where) Apple is outsourcing its support.
Score: 8 Votes (Like | Disagree)
MacTwick Avatar
17 months ago
When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.
Score: 8 Votes (Like | Disagree)
xizdun Avatar
17 months ago

perpetrators used gift cards to "purchase Final Cut Pro on Company A's App Store ('https://www.macrumors.com/guide/app-store/')," and Apple is the only company that sells the software.
looool. That cracked me up. Prosecutors doing a search-and-replace for "Apple" and "Company A". ??
Score: 6 Votes (Like | Disagree)