Security Researcher Allegedly Exploited Internal Apple Tool to Steal Millions

A security researcher who reported bugs to Apple was arrested in January for defrauding the company out of millions of dollars, according to a report from 404 Media.

bug security vulnerability issue fix larry
The researcher, Noah Roskin-Frazee, was accused alongside a co-conspirator obtaining over $3 million in products and services through more than two dozen fraudulent orders. That included around $2.5 million in gift cards and over $100,000 in "products and services."

While Apple is not explicitly named in the court records, an unnamed "Company A" is located in Cupertino, California, and is clearly Apple. The court mentions that one of the perpetrators used gift cards to "purchase Final Cut Pro on Company A's App Store," and Apple is the only company that sells the software.

In 2019, Frazee and his accomplice used a password reset tool to gain access to an employee account that belonged to an unnamed "Company B," which does customer support for Apple. That account led to access to additional employee credentials, and Frazee accessed Company B's VPN servers. From there, Frazee was able to get into Apple's systems, placing fraudulent orders for Apple products.

He used Apple's "Toolbox" program that could be used to edit orders after they were placed, and he changed order values to zero, added products to orders, and extended AppleCare contracts. He abused Apple's program from January to March 2019.

The defendants remoted into computers located in India and Costa Rica as part of the scheme, the indictment adds. The scam itself involved changing order monetary values to zero, adding products to existing orders without cost such as phones and laptops, and extending existing service contracts, the indictment adds. That included extending a customer service contract that was associated with one of the defendants and his family for an extra two years without paying.

Apple thanked Frazee for in a January support document for finding several bugs in macOS Sonoma, and the document was published less than two weeks after he was arrested. "We would like to acknowledge Noah Roskin-Frazee and Prof. J. ( Lab) for their assistance," reads Apple's page in reference to a Wi-Fi vulnerability.

Frazee has been charged with wire fraud, mail fraud, conspiracy to commit wire fraud and mail fraud, conspiracy to commit computer fraud and abuse, and intentional damage to a protected computer. He will be required to forfeit all of the stolen goods, and he could be sentenced to more than 20 years in jail if convicted.

Top Rated Comments

swingerofbirch Avatar
3 weeks ago

If found guilty, I hope he has to serve the max sentence allowed. What a scum bag.
Steve Jobs and Steve Wozniak sold blue boxes that hacked the telephone companies to allow people to make free, illegal long distance calls.

And then of course Steve Jobs was involved in the unreported backdating stock options scandal in which he tried to make off with $20 million that would have gone unreported to the IRS if Apple hadn't finally come clean. They admitted to fraudulently concocting a board meeting that never happened during which the stock options were supposedly signed off on.

This is a cut-throat company that has dealt in treachery as a business model from the beginning. I don't lose sleep over them being the victim of the same deceit they practice.
Score: 37 Votes (Like | Disagree)
antiprotest Avatar
3 weeks ago
He should get $10,000 reduced from his sentence as a bounty for finding the security issue.
Score: 21 Votes (Like | Disagree)
Apple_Robert Avatar
3 weeks ago
If found guilty, I hope he has to serve the max sentence allowed. What a scum bag.
Score: 11 Votes (Like | Disagree)
japanime Avatar
3 weeks ago

Whoever could company “a” be? Hint hint.
I'm more interested in finding out who "Company B" is. Would be nice to know to whom (and where) Apple is outsourcing its support.
Score: 8 Votes (Like | Disagree)
MacTwick Avatar
3 weeks ago
When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.
Score: 8 Votes (Like | Disagree)
xizdun Avatar
3 weeks ago

perpetrators used gift cards to "purchase Final Cut Pro on Company A's App Store ('')," and Apple is the only company that sells the software.
looool. That cracked me up. Prosecutors doing a search-and-replace for "Apple" and "Company A". ??
Score: 6 Votes (Like | Disagree)

Popular Stories

Beyond iPhone 13 Better Blue Face ID Single Camera Hole

Six Reasons to Wait for Next Year's iPhone 17

Thursday February 22, 2024 4:20 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone Notch

Apple Explored These Notch and Dynamic Island Designs for iPhones

Friday February 23, 2024 2:05 pm PST by
With the iPhone 14 Pro models in 2022, Apple introduced the Dynamic Island, which can morph and expand to display system alerts, sports scores, and a variety of other information. The feature makes the space surrounding the front camera and Face ID sensors useful compared to the notch on older iPhone models. Apple explored a variety of ideas for the iPhone's notch area over the years before...
General Apps Messages

iOS 17.4 to Add This 'Groundbreaking' New Messaging Feature

Friday February 23, 2024 5:05 am PST by
With iOS 17.4, set to arrive in March 2024, Apple is bringing a new cryptographic security feature to iMessage called PQ3. This "groundbreaking" and "state-of-the-art" protocol provides "extensive defenses against even highly sophisticated quantum attacks," according to Apple. Let's break down what that means. Apple's iMessage service already supports end-to-end encryption, but security...
cracked glass vision pro

Handful of Apple Vision Pro Units Develop Identical Crack in Cover Glass

Friday February 23, 2024 4:46 am PST by
A small number of Apple Vision Pro owners have claimed that their headsets developed a hairline crack down the middle of the front cover glass, despite having never been dropped or mishandled. Photo of hairline crack in Vision Pro front glass (credit: Reddit user Inphenite) The first report was posted in the subreddit /r/VisionPro about 18 days ago, and several more have appeared in the last...
New Macs iPads iOS 17 4

What to Expect at Potential Apple Event in March: iPads, Macs, and More

Friday February 23, 2024 8:35 am PST by
Apple often holds its first media event of the year in March, so the company could be just weeks away from announcing new products. Below, we have outlined what to expect from a potential Apple Event this March. Past Apple Events in March Apple has held five events in March since 2015:Monday, March 9, 2015 Monday, March 21, 2016 Tuesday, March 27, 2018 Monday, March 25, 2019 Tuesday,...
iOS 17

When Will Apple Release iOS 17.4 for iPhones?

Friday February 23, 2024 11:56 am PST by
Apple has been beta testing iOS 17.4 for nearly a month now. Below, we explain when the update is likely to be released to all users. In its press release announcing major App Store changes in the EU, which were implemented in response to new regulations under the EU's Digital Markets Act, Apple confirmed that iOS 17.4 will be released at some point in March:Developers can learn about these...
Next Generation CarPlay Porsche 1

Apple Launching Next-Generation CarPlay This Year With These New Features

Wednesday February 21, 2024 2:03 pm PST by
Apple recently updated its website to confirm that the first vehicle models with next-generation CarPlay support will debut "in 2024." This wording is shown on Apple's regional websites for the U.S., Canada, Australia, New Zealand, and many other countries. The iOS 17.4 beta includes code-level references to eight new CarPlay apps:Auto Settings: This app will let you manage paired iPhones...