Snap Recalling and Refunding All Pixy Drones Due to Fire Risk
For a few months in 2022, Snapchat parent company Snap sold a Pixy selfie camera drone. Sales of the device were lackluster and Snap stopped all plans for further work on the device after a four month period. Still, Snap sold 71,000 of the devices, but now it's recalling all of them.
As noted by The Verge, the batteries in the Pixy are a fire hazard and Snap has issued a recall in partnership with the US Consumer Product Safety Commission. The Pixy's battery can overheat, and there have been four reports of battery issues. One incident resulted in a minor battery fire, and a second resulted in a minor injury.
The Pixy was sold on Snapchat's Pixy website and on Amazon between May 2022 and December 2023, with prices ranging from $185 to $250. Snap also sold extra batteries for $16 to $20.
According to the recall notice, customers who purchased a Pixy Flying Camera should remove the battery and stop charging it. Snap is providing refunds for all customers who bought a Pixy.
To get a refund, customers will need to visit the Pixy support site and follow the instructions. Pixy cameras must be returned to Snap, and batteries must be safely disposed of.
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Top Rated Comments
It's #2 on Google Play store for "Popular Apps" and #22 for "Editor's Choice Apps"
It all comes down to demographics. Teens top 3 social media apps are: TikTok, Snapchat, and Instagram per Pew Research ('https://www.pewresearch.org/internet/2023/12/11/teens-social-media-and-technology-2023/')
TikTok, Snapchat and Instagram remain popular among teens: Majorities of teens ages 13 to 17 say they use TikTok (63%), Snapchat (60%) and Instagram (59%).
and Piper Sander ('https://www.marketingdive.com/news/tiktok-social-marketing-teens-snap-instagram-piper-sandler/646930/')
* TikTok remains teens’ most favored social media platform so far in 2023, though its favorability fell one percentage point from the fall of 2022 with a 37% share, according to Piper Sandler’s Spring 2023 Taking Stock with Teens survey ('https://www.pipersandler.com/news/piper-sandler-completes-45th-semi-annual-generation-z-survey-5690-us-teens').
* Behind TikTok is Snap (27%) and Instagram (23%). TikTok has been the top ranking social media app since spring 2022, when it unseated Snap.
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Literally.