Snap Recalling and Refunding All Pixy Drones Due to Fire Risk

For a few months in 2022, Snapchat parent company Snap sold a Pixy selfie camera drone. Sales of the device were lackluster and Snap stopped all plans for further work on the device after a four month period. Still, Snap sold 71,000 of the devices, but now it's recalling all of them.

pixy drone snapchat
As noted by The Verge, the batteries in the Pixy are a fire hazard and Snap has issued a recall in partnership with the US Consumer Product Safety Commission. The Pixy's battery can overheat, and there have been four reports of battery issues. One incident resulted in a minor battery fire, and a second resulted in a minor injury.

The Pixy was sold on Snapchat's Pixy website and on Amazon between May 2022 and December 2023, with prices ranging from $185 to $250. Snap also sold extra batteries for $16 to $20.

According to the recall notice, customers who purchased a Pixy Flying Camera should remove the battery and stop charging it. Snap is providing refunds for all customers who bought a Pixy.

To get a refund, customers will need to visit the Pixy support site and follow the instructions. Pixy cameras must be returned to Snap, and batteries must be safely disposed of.

Tag: Snap

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Top Rated Comments

zorinlynx Avatar
25 weeks ago
They should send these to Ukraine to aid in the war effort.
Score: 9 Votes (Like | Disagree)
sw1tcher Avatar
25 weeks ago

Yeah I hardly hear people talk about Snap anymore. Now it's all Tiktok.
If Snap is dead, how is it 8th place on Apple's App Store list of "Must-Have Apps" and #17 for "Top Free Apps"?

It's #2 on Google Play store for "Popular Apps" and #22 for "Editor's Choice Apps"

It all comes down to demographics. Teens top 3 social media apps are: TikTok, Snapchat, and Instagram per Pew Research ('https://www.pewresearch.org/internet/2023/12/11/teens-social-media-and-technology-2023/')

TikTok, Snapchat and Instagram remain popular among teens: Majorities of teens ages 13 to 17 say they use TikTok (63%), Snapchat (60%) and Instagram (59%).

and Piper Sander ('https://www.marketingdive.com/news/tiktok-social-marketing-teens-snap-instagram-piper-sandler/646930/')

* TikTok remains teens’ most favored social media platform so far in 2023, though its favorability fell one percentage point from the fall of 2022 with a 37% share, according to Piper Sandler’s Spring 2023 Taking Stock with Teens survey ('https://www.pipersandler.com/news/piper-sandler-completes-45th-semi-annual-generation-z-survey-5690-us-teens').
* Behind TikTok is Snap (27%) and Instagram (23%). TikTok has been the top ranking social media app since spring 2022, when it unseated Snap.
Score: 6 Votes (Like | Disagree)
coolfactor Avatar
25 weeks ago
Proudly made in a foreign country to get the cheapest construction and labour, but hey, we're all-American!

?
Score: 6 Votes (Like | Disagree)
Keymaster Avatar
25 weeks ago
"Your pictures are ON FIRE!"

Literally.
Score: 5 Votes (Like | Disagree)
jyw104 Avatar
25 weeks ago
Can always remarket these as a frying saucer.
Score: 5 Votes (Like | Disagree)
sparkinstx Avatar
25 weeks ago
The Snap Hindenburg?
Score: 3 Votes (Like | Disagree)