MacBook Pro Owners With Faulty Butterfly Keyboards Now Receiving Emails About $50 Million Lawsuit Settlement

Back in July, Apple agreed to pay $50 million to settle a class-action lawsuit over the faulty butterfly keyboards that were used in MacBook machines between 2015 and 2019, and now emails about the settlement are going out to MacBook Pro owners eligible for a payment.

macbook pro butterfly keyboard

Dear MacBook Owner,

You are receiving this email because you previously reached out to our firm regarding your MacBook laptop. On November 28, 2022, the Court granted preliminary approval of $50 million nationwide settlement that would benefit MacBook purchasers who had their "Butterfly" keyboard repaired. You can find more information about the settlement, eligibility, the approval process, and your options at www.KeyboardSettlement.com.

‌MacBook Pro‌ owners who had at least two topcase replacements from Apple within four years of purchase are considered Group 1 Settlement Class Members and will be receiving an automatic payment as well as an email about the settlement.

‌MacBook Pro‌ owners who had a single topcase replacement will need to submit a claim form to get compensation, and they are considered Group 2 Settlement Class Members. Those who had a keycap replacement can also submit a claim form to get a small settlement as part of the third group of Settlement Class Members.

Monetary awards will be based on the number of repairs required, with amounts up to $395 provided to those who had two or more topcase replacements. Mac owners who fall in to this category will be receiving their class notices this month. Claims will be accepted through March 6, 2023, and a final approval hearing will take place on March 16, 2023.

The lawsuit dates back to 2018, when a group of customers sued Apple over the butterfly keyboard, claiming that the company concealed the defect from consumers in order to continue to sell Macs.

Butterfly keyboards were used in Macs between 2015 and 2019, and while Apple iterated on the design several times to try to improve durability, a design flaw made the butterfly mechanism prone to failure. Throughout those four years, thousands of customers had problems with repeating keys, sticky keys, and full keyboard failures.

Apple launched a keyboard repair program in June 2018, covering MacBook, ‌MacBook Pro‌, and MacBook Air models for four years after purchase. Apple was only replacing butterfly keyboards with another butterfly keyboard, so there was no real fix.

Apple ultimately did away with the butterfly mechanism and swapped back to a scissor switch mechanism, and today, all Macs use a scissor switch keyboard that is much more durable and able to stand up to small crumbs and dust.

Popular Stories

iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro to Reverse iPhone X Design Decision

Monday July 7, 2025 9:46 am PDT by
Since the iPhone X in 2017, all of Apple's highest-end iPhone models have featured either stainless steel or titanium frames, but it has now been rumored that this design decision will be coming to an end with the iPhone 17 Pro models later this year. In a post on Chinese social media platform Weibo today, the account Instant Digital said that the iPhone 17 Pro models will have an aluminum...
iOS 26 Feature

Everything New in iOS 26 Beta 3

Monday July 7, 2025 1:20 pm PDT by
Apple is continuing to refine and update iOS 26, and beta three features smaller changes than we saw in beta 2, plus further tweaks to the Liquid Glass design. Apple is gearing up for the next phase of beta testing, and the company has promised that a public beta is set to come out in July. Transparency In some apps like Apple Music, Podcasts, and the App Store, Apple has toned down the...
imac video apple feature

Apple Launching These 15+ Products Later This Year

Sunday July 6, 2025 8:05 am PDT by
The calendar has turned to July, meaning that 2025 is now more than half over. And while the summer months are often quiet for Apple, the company still has more than a dozen products coming later this year, according to rumors. Below, we have outlined at least 15 new Apple products that are expected to launch later this year, along with key rumored features for each. iPhone 17 Series iPho...
iphone 16 pro models 1

Here's How the iPhone 17 Pro Max Will Compare to the iPhone 17 Pro

Saturday July 5, 2025 1:00 pm PDT by
Apple should unveil the iPhone 17 series in September, and there might be one bigger difference between the Pro and Pro Max models this year. As always, the Pro Max model will be larger than the Pro model:iPhone 17 Pro: 6.3-inch display iPhone 17 Pro Max: 6.9-inch displayGiven the Pro Max is physically larger than the Pro, it has more internal space, allowing for a larger battery and...
iPhone Car Key Kia

Here's Which Vehicles Offer iPhone Car Keys

Sunday July 6, 2025 3:03 pm PDT by
In 2020, Apple added a digital car key feature to its Wallet app, allowing users to lock, unlock, and start a compatible vehicle with an iPhone or Apple Watch. The feature is currently offered by select automakers, including Audi, BMW, Hyundai, Kia, Genesis, Mercedes-Benz, Volvo, and a handful of others, and it is set to expand further. Apple has a web page with a list of vehicle models that ...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iphone 17 pro render majin bu

New iPhone 17 Pro Renders Highlight Apple Logo and MagSafe Design Changes

Sunday July 6, 2025 8:43 pm PDT by
New renders today provide the best look yet relocated Apple logo and redesigned MagSafe magnet array of the iPhone 17 Pro and iPhone 17 Pro Max. Image via Majin Bu. Several of the design changes coming to the iPhone 17 Pro model have been rumored for some time, such as the elongated camera bump that spans the full width of the device, with the LiDAR Scanner and flash moving to the right side. ...
apple account card feature

Apple Account Card Expanding to More Countries

Tuesday July 8, 2025 7:34 pm PDT by
Apple is expanding the ability to add an Apple Account Card to the Wallet app to more countries, according to backend Apple Pay changes. With iOS 15.5, Apple updated the Wallet app to allow users to add an Apple Account Card, which displays the Apple credit balance associated with an Apple ID. If you receive an Apple gift card, for example, it is added to an Apple Account that is also...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 14 New Features

Friday July 4, 2025 1:05 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are just over two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:Apple logo repositioned: Apple's logo may have a lower position on the back of the iPhone 17 Pro models, compared to previous...

Top Rated Comments

dohspc Avatar
34 months ago
Doesn’t seem to cover people who have one of these but have never had a replacement! I want my check for $14.32 like everyone else!
Score: 25 Votes (Like | Disagree)
project_2501 Avatar
34 months ago
Shame this doesn't benefit anyone outside the US. We suffered from the butterfly keyboard in the UK too - I had to take Apple to the Small Claims Court here after a very long and protracted painful support experience - Kafkaesque hell.

I also remember the usual Apple cultists here belittling reports of issues, denying there was a problem.

I'm now using the 2021 MBP but the keys are not as nice as the classic 2015 - but at least they work.
Score: 23 Votes (Like | Disagree)
RakEgg Avatar
34 months ago
In Australia under our Consumer Laws you get your whole purchase price back say within 2-3 years for a 'major failure' of an item as expensive as a MacBook Pro. In the USA greedy lawyers take most of what the consumer should receive.
Score: 21 Votes (Like | Disagree)
sorgo † Avatar
34 months ago
Butterfly keyboard = crime against humanity. #NeverForget
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
34 months ago

Like, I don’t want to victim blame or anything but if you purchased anything but the 2016 MacBook before this keyboard became a known issue, I feel like that’s kind of on you at that point.

I avoided these models entirely because of both the keyboard and Touch Bar and went with a ThinkPad instead. I only recently purchased a MacBook again (first in 7 years) getting the 16” Pro largely because they finally ditched the butterfly keyboard.
Unless one is a hardcore Apple nerd, the chances of one previously knowing about a problem before purchase would be slim to none.
Score: 15 Votes (Like | Disagree)
Razorpit Avatar
34 months ago
I have one, I'm more upset about it no longer receiving OS updates than anything else... ?
Score: 15 Votes (Like | Disagree)