MacBook Pro Owners With Faulty Butterfly Keyboards Now Receiving Emails About $50 Million Lawsuit Settlement

Back in July, Apple agreed to pay $50 million to settle a class-action lawsuit over the faulty butterfly keyboards that were used in MacBook machines between 2015 and 2019, and now emails about the settlement are going out to MacBook Pro owners eligible for a payment.

macbook pro butterfly keyboard

Dear MacBook Owner,

You are receiving this email because you previously reached out to our firm regarding your MacBook laptop. On November 28, 2022, the Court granted preliminary approval of $50 million nationwide settlement that would benefit MacBook purchasers who had their "Butterfly" keyboard repaired. You can find more information about the settlement, eligibility, the approval process, and your options at www.KeyboardSettlement.com.

‌MacBook Pro‌ owners who had at least two topcase replacements from Apple within four years of purchase are considered Group 1 Settlement Class Members and will be receiving an automatic payment as well as an email about the settlement.

‌MacBook Pro‌ owners who had a single topcase replacement will need to submit a claim form to get compensation, and they are considered Group 2 Settlement Class Members. Those who had a keycap replacement can also submit a claim form to get a small settlement as part of the third group of Settlement Class Members.

Monetary awards will be based on the number of repairs required, with amounts up to $395 provided to those who had two or more topcase replacements. Mac owners who fall in to this category will be receiving their class notices this month. Claims will be accepted through March 6, 2023, and a final approval hearing will take place on March 16, 2023.

The lawsuit dates back to 2018, when a group of customers sued Apple over the butterfly keyboard, claiming that the company concealed the defect from consumers in order to continue to sell Macs.

Butterfly keyboards were used in Macs between 2015 and 2019, and while Apple iterated on the design several times to try to improve durability, a design flaw made the butterfly mechanism prone to failure. Throughout those four years, thousands of customers had problems with repeating keys, sticky keys, and full keyboard failures.

Apple launched a keyboard repair program in June 2018, covering MacBook, ‌MacBook Pro‌, and MacBook Air models for four years after purchase. Apple was only replacing butterfly keyboards with another butterfly keyboard, so there was no real fix.

Apple ultimately did away with the butterfly mechanism and swapped back to a scissor switch mechanism, and today, all Macs use a scissor switch keyboard that is much more durable and able to stand up to small crumbs and dust.

Popular Stories

iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
apple tv 4k new orange

New Apple TV Expected Later This Year With These New Features

Saturday July 12, 2025 3:09 pm PDT by
A new Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Rumors Faster Wi-Fi Support The next Apple TV will be equipped with Apple's own combined Wi-Fi and Bluetooth chip, according to Bloomberg's Mark Gurman. He said the chip supports ...
macbook pro blue green

M5 MacBook Pro No Longer Coming in 2025

Thursday July 10, 2025 12:38 pm PDT by
Apple does not plan to refresh any Macs with updated M5 chips in 2025, according to Bloomberg's Mark Gurman. Updated MacBook Air and MacBook Pro models are now planned for the first half of 2026. Gurman previously said that Apple would debut the M5 MacBook Pro models in late 2025, but his newest report suggests that Apple is "considering" pushing them back to 2026. Apple is now said to be...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...
iphone 16 pro pro max

iPhone 17 Pro Models With BOE Displays Will Be Sold in China Only

Thursday July 10, 2025 11:59 pm PDT by
iPhone 17 Pro and iPhone 17 Pro Max models with displays made by BOE will be sold exclusively in China, according to a new report. Last week, it emerged that Chinese display manufacturer BOE was aggressively ramping up its OLED production capacity for future iPhone models as part of a plan to recapture a major role in Apple's supply chain. Now, tech news aggregator Jukan Choi reports...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iPhone 17 Air Colors Thumb 2

iPhone 17 and iPhone 17 Air Rumored to Come in These 9 Colors

Friday July 11, 2025 12:30 am PDT by
The iPhone 17 and iPhone 17 Air will be available in a total of nine color options, according to new information coming out of Asia. The iPhone 17 Air's expected color options. According to the leaker going by the account name "yeux1122" on the Korean blog Naver, accessory manufacturers are now producing camera protector rings for the iPhone 17 and iPhone 17 Air in colors to match their...
11th gen ipad blue

Apple to Launch New Low-Cost 11-Inch iPad in the Spring

Friday July 11, 2025 3:40 am PDT by
Apple will launch a new 12th generation entry-level iPad in the spring of next year, according to Bloomberg's Mark Gurman. Apple is said to have two versions of the entry-level 11-inch iPad in development, codenamed J581 and J582. These could refer to different storage capacities – in which case, Apple may be planning to drop the existing lowest capacity option. The current iPad 11 is...

Top Rated Comments

dohspc Avatar
34 months ago
Doesn’t seem to cover people who have one of these but have never had a replacement! I want my check for $14.32 like everyone else!
Score: 25 Votes (Like | Disagree)
project_2501 Avatar
34 months ago
Shame this doesn't benefit anyone outside the US. We suffered from the butterfly keyboard in the UK too - I had to take Apple to the Small Claims Court here after a very long and protracted painful support experience - Kafkaesque hell.

I also remember the usual Apple cultists here belittling reports of issues, denying there was a problem.

I'm now using the 2021 MBP but the keys are not as nice as the classic 2015 - but at least they work.
Score: 23 Votes (Like | Disagree)
RakEgg Avatar
34 months ago
In Australia under our Consumer Laws you get your whole purchase price back say within 2-3 years for a 'major failure' of an item as expensive as a MacBook Pro. In the USA greedy lawyers take most of what the consumer should receive.
Score: 21 Votes (Like | Disagree)
sorgo † Avatar
34 months ago
Butterfly keyboard = crime against humanity. #NeverForget
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
34 months ago

Like, I don’t want to victim blame or anything but if you purchased anything but the 2016 MacBook before this keyboard became a known issue, I feel like that’s kind of on you at that point.

I avoided these models entirely because of both the keyboard and Touch Bar and went with a ThinkPad instead. I only recently purchased a MacBook again (first in 7 years) getting the 16” Pro largely because they finally ditched the butterfly keyboard.
Unless one is a hardcore Apple nerd, the chances of one previously knowing about a problem before purchase would be slim to none.
Score: 15 Votes (Like | Disagree)
Razorpit Avatar
34 months ago
I have one, I'm more upset about it no longer receiving OS updates than anything else... ?
Score: 15 Votes (Like | Disagree)