Apple Acknowledges 'SIM Not Supported' Bug Impacting iPhone 14 Users

Apple has acknowledged yet another iOS 16 bug impacting customers of the iPhone 14, this time related to cellular data and SIM card support.

iphone 14 lineup
In a memo seen by MacRumors, Apple acknowledges that some users of the ‌iPhone 14‌, ‌iPhone 14‌ Plus, iPhone 14 Pro, and ‌iPhone 14 Pro‌ Max may see a message that reads "SIM Not Supported" appear on their device. After displaying the pop-up message, the iPhone may entirely freeze, according to the memo. Apple says it's "investigating" the issue and notes it's not a hardware problem, adding that customers should keep their software up to date.

In the meantime, as the investigation is ongoing, Apple advises customers to wait a few minutes to see if the message disappears. If it doesn't, customers should not attempt to restore the device, Apple emphasizes in the memo. Instead, customers should head to an Apple Store or authorized service provider where a request for technical assistance can be submitted, and the issue resolved.

This is not the first time Apple has acknowledged a bug for its latest iPhones. In the days and weeks following its launch, the ‌iPhone 14‌ has had several issues, including issues with device activations and camera vibrations. Both issues have been addressed in subsequent ‌iOS 16‌ updates. Apple is currently testing iOS 16.1 with developers and public beta testers, with a launch expected at the end of this month.

Related Roundup: iPhone 14
Buyer's Guide: iPhone 14 (Caution)
Related Forum: iPhone

Top Rated Comments

redbeard331 Avatar
8 months ago
Android is so buggy
Score: 31 Votes (Like | Disagree)
JosephAW Avatar
8 months ago
This is why Apple should release new devices with a stable iOS version instead of forcing us to be beta testers on new devices. o_O
Score: 27 Votes (Like | Disagree)
MathersMahmood Avatar
8 months ago
Let's blame it on WFH in 3,2,1 GO!
Score: 26 Votes (Like | Disagree)
steve09090 Avatar
8 months ago

Let's blame it on WFH in 3,2,1 GO!
…. And if people were working from the office, none of this would happen! ?
Score: 17 Votes (Like | Disagree)
T Coma Avatar
8 months ago
“Apple Acknowledges Bug Impacting Users”

Attachment Image
Score: 16 Votes (Like | Disagree)
DMG35 Avatar
8 months ago
Its not like you can just walk into an Apple store and they will see you. They are going to tell you to make an appointment and come back, and that might be days later.

Come on Apple, this shouldn't be happening.
Score: 15 Votes (Like | Disagree)

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